Driver / Receptionist

Job description

Job summary

Welcome to FCMS!

Post: Driver/Receptionist

Pay: Standard rate is £13.00 per hour plus evening, weekend and bank holiday enhancements

Hours: Bank Flexible hours to cover evenings, weekends, overnights and bank holidays.

Accountable to: Operational Specialist

Base: West Lancs (Ormskirk) Out Of Hours Service based within Ormskirk General Hospital

*Pleasenote that our roles are not being considered for sponsorship at this time*

Overview of the Role: As a Receptionist / Driver you will behelping to deliver a safe and quality Out Of Hours GP service where you will also act as a driver to clinicians when home visits are required.

Main duties of the job

This is a Patient facing role where you will be representing FCMS at the OOHreception desk, greeting and assisting patients where necessary including otherreception duties in line with the operational duties of the service. You will also be providing a professional and high-quality driving service for the GP Out of Hours Service to enable our Clinicians to complete home visits when required.

About us

The ethos of FCMS as a social enterprise, health andwellbeing services provider is to be passionate in its drive to ensure thatpatients and callers remain the central focus of all that it does. Coupled withexcellent and well-established clinical governance systems and extremelyeffective operational expertise, it has meant that the company has the abilityto strategically visualise, develop, and implement award winning services.

Over many years we have invested in our staff so that we havea core team of highly trained individuals who can manage the needs of ourpatients and callers. Our staff are able to significantly improve the servicedelivery and user experience due to their considerable experience andcommitment to what they do.

Come and be a part of our amazing team!

We offer NHS Pension

Cycle to Work Scheme

Career Development Opportunities

Attendance Bonus

Staff Benefit Scheme

Free Tea & Coffee

Eye Care Contributions

Job description

Job responsibilities

To be able to always follow strict proceduresand protocols

To work with the clinical team and liaise withour other services to support safe and effective service delivery, ensuringpatients receive appropriate care in a timely manner.

When necessary, to be able to completestocktakes of medical equipment

Using a Patient Record system experience ofAdastra would be an advantage

To complete routine administration checks whenworking overnight

Always ensuring full patient confidentiality

To work individually or as part of a team

To undertake all relevant training consistentwith the requirements of the post

To be flexible in roles undertaken accordingto the business need

To be available especially on the overnightshifts but with flexibility to work during the day when required

To handle drug stock and replenish when used.

To undertake vehicle checks

To maintain and attend all mandatory training

Our key expectations are:

Self-awareness Living authentically

Adaptability-Being ready to adjust depending on the situation

Openness What you see is what you get

Positivitywith a real sense of being able to strive for the impossible

Generosityof spirit- Everyday should be an opportunity to act with kindness

Abilityto have fun Taking the role seriously, whilst being yourself

Our Why:To nurture an environment of inspiration, innovation and disruptionso this people in our world receive exceptional healthcare for this generation,and the next.

Values: Ourorganisational culture is very important to us, so it is vital that thesuccessful candidate lives and breathescomplimentary values andbehaviours. Our behaviours should be in line with our values which form part ofour Company DNA:

Fun: People rarely succeed unless they arehaving fun. Happiness is healthy!

Awesome: We arent here to be average, werehere to be awesome!

Humble: Were here to make a difference to thelives of others, NOT to see how important we can become

Brave: We challenge the norm. We have thecourage to get the difficult jobs done

Oompf: We have natural oompf! Its infectious!

Go-getting: We are intuitive to changing needsand respond quickly which we do with energy, ideas, and positivity

DisabilityConfident Employer

As users of the disabilityconfident scheme, we guarantee to interview all disabled applicants who meetthe minimum criteria for the vacancy

DBS - Thispost is subject to the Rehabilitation of Offenders Act (Exemption Order) 1975and as such it will be necessary for a submission for Disclosure to be made tothe Disclosure and Barring Service (formerly known as CRB) to check for anyprevious criminal convictions. This will require three forms of valid ID to beproduced and verified. The onboarding process is also subject to anOccupational Health check, suitable professional references and eligibility towork in the UK (with the requirement to provide relevant documentation asevidence). For Driverpositions you will also be required to undertake a Driver check.

Job description
Job responsibilities

To be able to always follow strict proceduresand protocols

To work with the clinical team and liaise withour other services to support safe and effective service delivery, ensuringpatients receive appropriate care in a timely manner.

When necessary, to be able to completestocktakes of medical equipment

Using a Patient Record system experience ofAdastra would be an advantage

To complete routine administration checks whenworking overnight

Always ensuring full patient confidentiality

To work individually or as part of a team

To undertake all relevant training consistentwith the requirements of the post

To be flexible in roles undertaken accordingto the business need

To be available especially on the overnightshifts but with flexibility to work during the day when required

To handle drug stock and replenish when used.

To undertake vehicle checks

To maintain and attend all mandatory training

Our key expectations are:

Self-awareness Living authentically

Adaptability-Being ready to adjust depending on the situation

Openness What you see is what you get

Positivitywith a real sense of being able to strive for the impossible

Generosityof spirit- Everyday should be an opportunity to act with kindness

Abilityto have fun Taking the role seriously, whilst being yourself

Our Why:To nurture an environment of inspiration, innovation and disruptionso this people in our world receive exceptional healthcare for this generation,and the next.

Values: Ourorganisational culture is very important to us, so it is vital that thesuccessful candidate lives and breathescomplimentary values andbehaviours. Our behaviours should be in line with our values which form part ofour Company DNA:

Fun: People rarely succeed unless they arehaving fun. Happiness is healthy!

Awesome: We arent here to be average, werehere to be awesome!

Humble: Were here to make a difference to thelives of others, NOT to see how important we can become

Brave: We challenge the norm. We have thecourage to get the difficult jobs done

Oompf: We have natural oompf! Its infectious!

Go-getting: We are intuitive to changing needsand respond quickly which we do with energy, ideas, and positivity

DisabilityConfident Employer

As users of the disabilityconfident scheme, we guarantee to interview all disabled applicants who meetthe minimum criteria for the vacancy

DBS - Thispost is subject to the Rehabilitation of Offenders Act (Exemption Order) 1975and as such it will be necessary for a submission for Disclosure to be made tothe Disclosure and Barring Service (formerly known as CRB) to check for anyprevious criminal convictions. This will require three forms of valid ID to beproduced and verified. The onboarding process is also subject to anOccupational Health check, suitable professional references and eligibility towork in the UK (with the requirement to provide relevant documentation asevidence). For Driverpositions you will also be required to undertake a Driver check.

Person Specification

Experience

Essential

• Ability to work as a team member and at times in isolation
• Able to exercise initiative in organisation and prioritising
• Effective communication skills both written and oral
• Good literacy and numeracy skills
• Good Interpersonal skills
• Experience of working with IT systems/basic skills (Microsoft)
• Over twenty-five years of age for driving company vehicles
• A full UK Driving Licence held for a minimum two years
• Experienced, confident driver

Qualifications

Essential

• A full UK Driving Licence held for a minimum two years

Desirable

• GCSE/O Level English and Maths

Personal Qualities

Essential

• Enthusiastic and committed about the role
• Flexible Positive and confident disposition
• Commitment to personal and professional development
• Promote the Service with its ever expansion
• Smart appearance at all times
• Professional Conduct at all times

Person Specification
Experience

Essential

• Ability to work as a team member and at times in isolation
• Able to exercise initiative in organisation and prioritising
• Effective communication skills both written and oral
• Good literacy and numeracy skills
• Good Interpersonal skills
• Experience of working with IT systems/basic skills (Microsoft)
• Over twenty-five years of age for driving company vehicles
• A full UK Driving Licence held for a minimum two years
• Experienced, confident driver

Qualifications

Essential

• A full UK Driving Licence held for a minimum two years

Desirable

• GCSE/O Level English and Maths

Personal Qualities

Essential

• Enthusiastic and committed about the role
• Flexible Positive and confident disposition
• Commitment to personal and professional development
• Promote the Service with its ever expansion
• Smart appearance at all times
• Professional Conduct at all times

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

FCMS
Address

Ormskirk District General Hospital

Wigan Road

Ormskirk

Lancashire

L39 2AZ

United Kingdom

Employer's website