Domestic Shift Lead BNHH

Job description

Our cultural ambition is to have a culture that places people at the heart of all we do, where we all belong, and where learning, improvement and excellence thrive.

Job overview

We have been looking for you!

Would you like to be part of a Team ensuring that high standards of cleanliness are achieved across the Trust sites? Are you passionate about service delivery and keen to develop in a role within a support setting?

Here at Hampshire Hospitals, patient care is at the heart of all we do. We have new exciting opportunities to join our Domestic Service Workforce at Basingstoke Hospital.

Main duties of the job

The post holder will ensure staff are trained and equipped to complete all categories of cleaning.

You will be given personal development opportunities throughout your career with Hampshire Hospitals and have the ability to manage Domestic Assistants whilst on a shift.

We have established a full training programme for all of the Domestic Shift Leads and we also offer extensive training opportunities for those wishing to further excel their career.

Working for our organisation

Our vision is to provide outstanding care for every patient. Patient care is at the heart of what we do at our three sites: Basingstoke and North Hampshire Hospital, Royal Hampshire County Hospital in Winchester and Andover War Memorial Hospital. Hampshire Hospitals NHS Foundation Trust provides medical and surgical services to a population of approximately 600,000 people across Hampshire and parts of West Berkshire.

Our cultural ambition is to have a culture that places people at the heart of all we do, where we all belong, and where learning, improvement and excellence thrive.

We provide specialist services to people across the UK and internationally. We are one of only two centres in the UK treating pseudomyxoma peritonei (a rare form of abdominal cancer) and we are leaders in the field of tertiary liver cancer and colorectal cancer.

The trust employs more than 9,000 staff and has a turnover of over £500 million a year. As a Foundation Trust, we are directly accountable to our members through the governors. The Council of Governors represent the interests of their constituencies and influence the future plans of the Foundation Trust.

Detailed job description and main responsibilities

Further information about the Trust and this role can be found on the Job Description and Person Specification document attached.

Person specification

Training & Qualifications

Essential criteria

• Health and Safety Awareness
• Manual Handling Knowledge
• NVQ in Supervision or willing to take on development
• Level 1 standard Literacy and Numeracy Test on entry / or equivalent

Desirable criteria

• BICSc Qualified
• Health and Safety Qualification
• Customer Care Training
• Dementia Training
• ESDL or similar IT Qualification

Experience & Knowledge

Essential criteria

• Knowledge of manual handling and health and safety regulations
• Knowledge of Infection Control procedures
• Experience of day to day supervision of staff
• Previous experience in a Domestic Service or similar public facing service
• To be able to use IT packages including Teams, Outlook, Excel and Word

Desirable criteria

• Experience of working in a healthcare environment
• Awareness of COSHH regulations
• Experience of managing large teams

Skills & Ability

Essential criteria

• Ability to communicate with staff, visitors and patients under challenging circumstances
• Ability to record details clearly and accurately
• Understanding of rota management and annual leave

Desirable criteria

• Experience Leading a Team
• Conflict Resolution / Breakaway training

Other Specific Requirments

Essential criteria

• Physically fit enough to undertake duties / lifting, standing, twisting and bending movements activities safely
• Able to remain calm under pressure and in difficult situations
• Problem solver able to deal with difficult situations
• Able to prioritise workload
• Be a good communicator
• Be adaptable and willing to develop

Desirable criteria

• Driving Licence
• Experience of using different IT devices

Our commitment to you:

We are committed to equality and diversity in both the provision of our services and how we recruit and manage our staff. Applications are encouraged from everyone with the necessary attributes for the job, irrespective of age, disability, gender reassignment, race, religion or belief, sex, sexual orientation, marriage or civil partnership, pregnancy and maternity.

Happy to Talk Flexible Working - all requests for flexible and part time working will be considered.

The paperwork:

• HHFT is committed to putting the safety and care of our patients first - as well as helping us to protect you and your colleagues. Therefore, we would recommend that you are vaccinated against COVID-19 and that you understand that we are treating COVID-19 positive patients within our services.
• Shortlisted candidates will be contacted at least 5 working days before the scheduled interview date. Applications will be submitted directly into our preferred third party recruitment system (Trac). All subsequent information regarding your application will be generated from apps.trac.jobs via email - please ensure to check your junk/spam folders.
• All new staff will be subject to a probationary period covering their first six months in post.
• In compliance with Part 7 of the Immigration Act 2016, all applicants must be able to communicate fluently in English to an appropriate standard which will be assessed as part of the selection process.
• This vacancy may close before the current listed closing date. If you intend to apply you are advised not to delay submitting your completed application.
• We believe that using technology wisely reflects strong time management and a commitment to innovation. However, it's essential to personalise your recruitment application to showcase your unique skills and experiences. Over-reliance on generic, AI-generated content may result in rejection if multiple candidates submit applications with similar language or structure. In such cases, recruiting managers may reach out for further clarity where applications appear consistent with others, to better understand your individual strengths.

Tackling Climate Change: Hampshire Hospitals aims to embed sustainability and net zero carbon principles into the delivery of care across all its services. To find out more, search