Disclosure Coordinator

Job description

Job summary

Are you highly organised, detail-focused and passionate about handling information accurately and securely?

We are looking for two Disclosure Coordinators to join our Information Governance team and support the delivery of complex disclosure and investigation programmes. This is a unique opportunity to play a vital role in ensuring sensitive patient and corporate information is identified, validated, quality assured and disclosed in accordance with legal, regulatory, and organisational requirements.

Working closely with Information Governance, clinical services, Health Records, Digital teams, Legal Services and other key stakeholders, you will help ensure information is managed with the highest standards of confidentiality, accuracy, and professionalism.

This vacancy is advertised as a time-limited opportunity is expected to be undertaken on a secondment basis.

Before applying, employees must discuss the opportunity with their current line manager to confirm whether they may be released from their substantive role if successful. Release to undertake a secondment is not an automatic entitlement and must be agreed by all relevant parties: the employee, their current line manager, and the recruiting line manager.

Main duties of the job

What You'll Do
As a Disclosure Coordinator, you will:

• Identify, collate, validate, and securely disclose patient and corporate records.
• Analyse information from multiple sources to ensure completeness, accuracy, and suitability for disclosure.
• Maintain detailed audit trails, disclosure logs, and tracking systems.
• Liaise with clinical and non-clinical teams to coordinate timely responses to information requests.
• Apply specialist knowledge of Information Governance, confidentiality, and records management requirements.
• Support the continuous improvement of disclosure processes and working practices.
• Handle highly sensitive information with discretion, professionalism, and care. About You

We are seeking individuals who have:

• Experience within Information Governance, Health Records, Legal Services, NHS administration, or a similar environment.
• Knowledge of UK GDPR, the Data Protection Act 2018, records management standards, and confidentiality requirements.
• Excellent communication and relationship-building skills.
• Strong analytical abilities and excellent attention to detail.
• The ability to work independently and manage competing priorities.
• Confidence using Microsoft Office applications and electronic record systems.
• A commitment to maintaining the highest standards of information security and confidentiality.

About us

Working for our organisation

At UHSussex, diversity is our strength, and we want you to feel included to help us always deliver Excellent Care Everywhere, as shown in our Outstanding for Caring CQC rating. Your uniqueness and experiences will be part of our creative and innovative community where everyone is encouraged to succeed. We have a range of staff networks to help break down barriers, and can offer abuddy to help new members settle in. We're proud to be a Disability Confident Employer (Level 3) and a Veteran Aware Trust.

Candidate Pack

Job description

Job responsibilities

Please note: This role does not meet the minimum criteria for visa sponsorship under the current UK immigration rules, which set specific salary and skill thresholds. As such, we are unable to provide sponsorship for this post. Applicants will therefore need to already have the right to work in the UK to be considered. We include this information at the outset to provide clarity and avoid unnecessary inconvenience for applicants.

If you do not meet the sponsorship requirements, and you are applying using a Graduate visa as your right to work, you must have a minimum of 18 months remaining on your visa at time of application.

What Makes This Role Different?
This role offers the opportunity to contribute to work of significant organisational importance, supporting transparency, learning and service improvement. You will be involved in reviewing and managing complex records and information, helping to ensure that disclosure activities are completed accurately, securely and within agreed timescales.
We Offer

• A supportive and collaborative team environment.
• Opportunities to develop specialist Information Governance expertise.
• Flexible and hybrid working opportunities where service requirements allow.
• NHS pension scheme and employee benefits package.
• Access to professional development and training opportunities.

Important Information
This role involves regular exposure to sensitive and potentially distressing information relating to clinical incidents, patient outcomes, investigations, and complaints. Candidates should demonstrate emotional resilience and the ability to deal professionally with highly confidential information.
Apply Now
If you have excellent organisational skills, a keen eye for detail and a passion for information governance and compliance, we'd love to hear from you.

Job description
Job responsibilities

Please note: This role does not meet the minimum criteria for visa sponsorship under the current UK immigration rules, which set specific salary and skill thresholds. As such, we are unable to provide sponsorship for this post. Applicants will therefore need to already have the right to work in the UK to be considered. We include this information at the outset to provide clarity and avoid unnecessary inconvenience for applicants.

If you do not meet the sponsorship requirements, and you are applying using a Graduate visa as your right to work, you must have a minimum of 18 months remaining on your visa at time of application.

What Makes This Role Different?
This role offers the opportunity to contribute to work of significant organisational importance, supporting transparency, learning and service improvement. You will be involved in reviewing and managing complex records and information, helping to ensure that disclosure activities are completed accurately, securely and within agreed timescales.
We Offer

• A supportive and collaborative team environment.
• Opportunities to develop specialist Information Governance expertise.
• Flexible and hybrid working opportunities where service requirements allow.
• NHS pension scheme and employee benefits package.
• Access to professional development and training opportunities.

Important Information
This role involves regular exposure to sensitive and potentially distressing information relating to clinical incidents, patient outcomes, investigations, and complaints. Candidates should demonstrate emotional resilience and the ability to deal professionally with highly confidential information.
Apply Now
If you have excellent organisational skills, a keen eye for detail and a passion for information governance and compliance, we'd love to hear from you.

Person Specification

Experience/ Qualifications

Essential

• Educated to A-Level/NVQ Level 4 standard or equivalent experience gained within Information Governance, Health Records, Legal Services or NHS administration.
• Demonstrable specialist knowledge of: oUK GDPR and Data Protection Act 2018. oCommon Law Duty of Confidentiality. oNHS Records Management Code of Practice. oInformation Governance and information security standards. oDisclosure and redaction principles. oPatient record management and healthcare information systems.
• Understanding of statutory investigations, inquiries and regulatory information requests and the standards required for evidential record handling.
• Knowledge of audit trail requirements and quality assurance processes associated with disclosure activities.
• Understanding of the consequences of information governance breaches and inappropriate disclosure.

Desirable

• Information Governance Practitioner qualification, Records Management qualification, Freedom of Information qualification or equivalent specialist training.
• Knowledge of disclosure requirements relating to independent investigations, coronial processes, legal proceedings or public inquiries

Skills

Essential

• Excellent organisational and administrative skills with a high level of accuracy and attention to detail. Ability to gather, collate, validate and manage large volumes of information. Effective written and verbal communication skills.
• Ability to maintain confidentiality and manage sensitive information appropriately. Good IT skills including Microsoft Office applications

Desirable

• Experience of records management, redaction or disclosure processes. Advanced Excel skills

Specific Requirements

Essential

• Knowledge of Information Governance principles, information security, confidentiality, UK GDPR, the Data Protection Act 2018 and records management practices. Ability to handle highly sensitive patient and corporate information with discretion and professionalism.
• Ability to work independently and manage competing priorities within strict timescales.

Desirable

• Desirable: Knowledge of disclosure requirements associated with investigations, inquiries or legal proceedings.
• Knowledge of NHS maternity records.

People Management and Development

Essential

• Ability to work collaboratively with colleagues across multiple departments and develop effective working relationships to support the timely retrieval and disclosure of information.
• Willingness to share knowledge and support colleagues in achieving team objectives.

Desirable

• Experience of supporting or mentoring colleagues.

Equality, Diversity, and Inclusion

Essential

• Demonstrates an understanding of equality, diversity and inclusion and their relevance within the NHS workplace. Evidence of having championed diversity in previous roles, as appropriate to the role.
• Commitment to treating all individuals with dignity, respect and fairness.

Desirable

• Participation in equality, diversity and inclusion initiatives or training

Freedom to Act

Essential

• Works independently within broad Information Governance and disclosure frameworks, using judgement to determine the relevance, completeness and quality of information required for disclosure.
• Analyses records from multiple sources, identifies omissions, inconsistencies and risks, and takes appropriate action to resolve issues
• Makes decisions regarding record preparation and escalates only unusual, highly complex or potentially high-risk matters.

Desirable

• Experience of managing disclosure activities with minimal supervision.

Equality Diversity & Inclusion

Essential

• Evidence of having undertaken own development to improve understanding of equalities issues
• Evidence of having championed diversity in previous roles (as appropriate to role).

Person Specification
Experience/ Qualifications

Essential

• Educated to A-Level/NVQ Level 4 standard or equivalent experience gained within Information Governance, Health Records, Legal Services or NHS administration.
• Demonstrable specialist knowledge of: oUK GDPR and Data Protection Act 2018. oCommon Law Duty of Confidentiality. oNHS Records Management Code of Practice. oInformation Governance and information security standards. oDisclosure and redaction principles. oPatient record management and healthcare information systems.
• Understanding of statutory investigations, inquiries and regulatory information requests and the standards required for evidential record handling.
• Knowledge of audit trail requirements and quality assurance processes associated with disclosure activities.
• Understanding of the consequences of information governance breaches and inappropriate disclosure.

Desirable

• Information Governance Practitioner qualification, Records Management qualification, Freedom of Information qualification or equivalent specialist training.
• Knowledge of disclosure requirements relating to independent investigations, coronial processes, legal proceedings or public inquiries

Skills

Essential

• Excellent organisational and administrative skills with a high level of accuracy and attention to detail. Ability to gather, collate, validate and manage large volumes of information. Effective written and verbal communication skills.
• Ability to maintain confidentiality and manage sensitive information appropriately. Good IT skills including Microsoft Office applications

Desirable

• Experience of records management, redaction or disclosure processes. Advanced Excel skills

Specific Requirements

Essential

• Knowledge of Information Governance principles, information security, confidentiality, UK GDPR, the Data Protection Act 2018 and records management practices. Ability to handle highly sensitive patient and corporate information with discretion and professionalism.
• Ability to work independently and manage competing priorities within strict timescales.

Desirable

• Desirable: Knowledge of disclosure requirements associated with investigations, inquiries or legal proceedings.
• Knowledge of NHS maternity records.

People Management and Development

Essential

• Ability to work collaboratively with colleagues across multiple departments and develop effective working relationships to support the timely retrieval and disclosure of information.
• Willingness to share knowledge and support colleagues in achieving team objectives.

Desirable

• Experience of supporting or mentoring colleagues.

Equality, Diversity, and Inclusion

Essential

• Demonstrates an understanding of equality, diversity and inclusion and their relevance within the NHS workplace. Evidence of having championed diversity in previous roles, as appropriate to the role.
• Commitment to treating all individuals with dignity, respect and fairness.

Desirable

• Participation in equality, diversity and inclusion initiatives or training

Freedom to Act

Essential

• Works independently within broad Information Governance and disclosure frameworks, using judgement to determine the relevance, completeness and quality of information required for disclosure.
• Analyses records from multiple sources, identifies omissions, inconsistencies and risks, and takes appropriate action to resolve issues
• Makes decisions regarding record preparation and escalates only unusual, highly complex or potentially high-risk matters.

Desirable

• Experience of managing disclosure activities with minimal supervision.

Equality Diversity & Inclusion

Essential

• Evidence of having undertaken own development to improve understanding of equalities issues
• Evidence of having championed diversity in previous roles (as appropriate to role).

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

University Hospitals Sussex NHS Foundation Trust (279)
Address

Worthing Hospital

Worthing

BN11 2DH

United Kingdom

Employer's website