Digital Training Coordinator

Job description

Detailed job description and main responsibilities

Please refer to the attached Job Description and Person Specification for full details of the role, responsibilities, and essential criteria."

Please Note : This advert may close early once a sufficient number of applications have been received. Early applications are encouraged.

Person specification

Commitment to Trust Values and Behaviours

Essential criteria

• Must be able to demonstrate behaviours consistent with the Trust's Values and Behaviours

Education, Training & Qualifications

Essential criteria

• Educated to Diploma or equivalent level or equivalent experience delivering Digital services
• Knowledge of the provision of health services

Desirable criteria

• NVQ Level 2 in Customer Care or equivalent experience

Knowledge & Experience

Essential criteria

• Experience within an office environment including the use of information systems and databases
• Evidence of continuing professional development
• Awareness of digital/IT clinical systems change/project management while also developing and maintaining high standards of quality
• Highly competent in the use of all Microsoft Office Packages - Word, Excel, Outlook and Powerpoint
• Ability to multitask, quickly switching between a range of activities as required by the needs of the department

Desirable criteria

• Experience of working in a busy administration environment.
• Experience of data inputting information systems demonstrating an attention for detail.

Skills

Essential criteria

• Able to communicate clearly, both written & verbally
• Able to recognise and resolve routine issues, referring when appropriate
• Able to clearly manage priorities for self and contribute to those of team in order to meet targets
• Understands the importance of and maintains confidentiality in handling information at all times
• Able to multi -task, prioritising workload to meet deadlines
• Positive and flexible attitude to work demonstrating the ability to lead by example
• Requirement to use a VDU for significant periods in the day

Key Competencies/Personal Qualtities & Attributes

Essential criteria

• Able to work as part of a team
• Use initiative
• Enthusiasm and drive
• Aligned to the Group's values of Compassion, Accountability, Respect, Integrity and Courage
• Highly motivated, hard -working, self -confident, robust and resilient individual with drive and determination to deliver
• Able to establish credibility
• Able to perform confidently in stressful situations
• Honesty and professional integrity
• Commitment toCan constructively challenge and effectively manage conflict to reach a positive conclusion personal development and development of staff
• Passionate commitment to embedding diversity and equality internally and externally
• Ability to travel between the Kettering and Northampton Hospital sites and other sites across the Group (where postholders are required to travel as part of their role)

Equality, Diversity and Inclusion

Essential criteria

• Able to demonstrate a commitment to and understanding of the importance of treating all individuals with dignity and respect appropriate to their individual needs.
• All staff are expected to engage in compassionate and inclusive leadership in the provision of high quality care and interactions with others

Additional Information

Please submit your application form without delay to avoid disappointment; we will close vacancies prior to the publishing closing date if we receive a sufficient number of completed application forms.

Please check the email account (including your junk mail) that you supplied as part of your application on a regular basis following the closing date and throughout the recruitment process, as this is how we will communicate with you.

UHL is an equal opportunities employer. We aim to employ a workforce that reflects the diverse communities we serve. We welcome applications from people from all backgrounds who match our job criteria.

Applicants who have a disability and meet the essential criteria for the job will be interviewed if you indicate you wish to be considered under the Guaranteed Interview Scheme. If you require a reasonable adjustment at any stage of the recruitment process please make the recruitment services team aware as soon as possible.

UHL is committed to helping colleagues balance the demands of both their work and personal needs through flexible working arrangements wherever reasonably practicable and subject to service needs.

Disclosure and Barring Service Check

Please note if you are successful in obtaining this position and the post involves regulated activity you will be required to undertake a Disclosure & Barring Service check.

The Trust will pay for the check initially and the money will then be deducted from your salary over a three month period commencing on your first month's payment.

The current price of a check is £38 for an enhanced and £18 for a standard check.

COVID 19 Risk Assessment

Due to the current Covid pandemic we have introduced a staff risk assessment into our pre-employment process. This now forms part of the mandatory pre-employment checks that will be carried out if you receive a conditional offer.

The risk assessment is intended to ensure you are able to safely perform your duties in any of our work areas, and if you have been identified as being particularly vulnerable to coronavirus. Our main aim is to reduce risk and to ensure the safety of all new starters to the Trust as well as current staff, patients and visitors.

If it is identified that you are within a vulnerable category, we will endeavor to make reasonable adjustments to accommodate this through discussions with both Occupational Health and your recruiting manager.

Covid Vaccination Status

Covid-19 vaccination remains the best way to protect yourself, family, colleagues and our patients/service users from the Covid-19 virus. We therefore continue to encourage our current and potential colleagues to get vaccinated.

University Hospitals of Leicester NHS Trust holds the principles of equality, diversity and inclusion at the heart of everything it does and all that it stands for. We are committed to developing a workforce that is representative of the community we serve. We welcome applications from the diverse community of Leicester, Leicester and Rutland, to help deliver healthcare services that meets the needs of our diverse communities.

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