Dental Receptionist

Job description

Job summary

This job does not meet the skill level requirements for work visa sponsorship and as such we will be unable to progress your application if you do not have the right to work in the UK.

To provide a high-quality reception and administration service, appropriate to that expected in a primary dental care practice across all Community Dental Service (CDS) sites.

Main duties of the job

Main duties of the job

• To act as a first and central point of contact for all enquiries to the site, answering queries and providing accurate information, advice and sign posting to individuals both in person and on the telephone.
• To use the electronic patient record system, for booking appointments which includes making bookings for clinics at other CDS locations.
• To deal face to face with dental emergencies, patients experiencing dental access difficulties and patients with special needs.
• To collect any NHS charges and fees along with banking of money collected and completion of documentation to comply with standing financial instructions.

About us

Shropshire Community Health NHS Trust provides community-based health services for adults and children in Shropshire, Telford and Wrekin, and some services in surrounding areas too. These range from district nursing, health visiting and running four community hospitals through to providing very specialist community care through talented and dedicated staff.

Patients, carers and the public play a vital role in helping us to develop and improve our services and we are constantly looking for ways to work with local communities, patients and the public to innovate and improve. Have a look at the Have Your Say section of our website to find out how you can feed back your experiences and help us to continually improve.

Shropshire Community Health NHS Trust is an exciting place to work. It offers a wide range of employment opportunities for many people.

Shropshire Community Health NHS Trust positively encourages applications from all areas of the community, regardless of age, gender, ethnicity, disability, sexual orientation or religious beliefs. We are committed to ensuring people who work for the community trust have a good working life - and a good work life/home life balance.

Job description

Job responsibilities

Please see the Job Description and Person Specification attached for further information on the role.

Please note this vacancy may close early if a high volume of applications is received, we advise you submit your application early to avoid disappointment.

This job does not meet the skill level requirements for work visa sponsorship and as such we will be unable to progress your application if you do not have the right to work in the UK.

Job description
Job responsibilities

Please see the Job Description and Person Specification attached for further information on the role.

Please note this vacancy may close early if a high volume of applications is received, we advise you submit your application early to avoid disappointment.

This job does not meet the skill level requirements for work visa sponsorship and as such we will be unable to progress your application if you do not have the right to work in the UK.

Person Specification

Training & Qualifications

Essential

• Educated to NVQ Level 2 in Business Administration/Customer Service or equivalent experience
• Good standard of education.
• Experience in providing a high-quality reception service

Experience

Essential

• Experience of dealing with a wide range of people (public/staff)
• Experience of using routine administrative procedures.

Knowldedge and Skills

Essential

• Excellent interpersonal and communication skills
• Good organisational skills; self-starter and able to use initiative appropriately with only limited supervision.
• Ability to use initiative, tact, and diplomacy when dealing with all enquiries to the service.
• Computer literate

Other

Essential

• Able to meet the travel requirement of the post.

Person Specification
Training & Qualifications

Essential

• Educated to NVQ Level 2 in Business Administration/Customer Service or equivalent experience
• Good standard of education.
• Experience in providing a high-quality reception service

Experience

Essential

• Experience of dealing with a wide range of people (public/staff)
• Experience of using routine administrative procedures.

Knowldedge and Skills

Essential

• Excellent interpersonal and communication skills
• Good organisational skills; self-starter and able to use initiative appropriately with only limited supervision.
• Ability to use initiative, tact, and diplomacy when dealing with all enquiries to the service.
• Computer literate

Other

Essential

• Able to meet the travel requirement of the post.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Shropshire Community Health NHS Trust
Address

Oswestry Community Dental

Thomas Savin Rd

Oswestry

SY11 1GA

United Kingdom

Employer's website