CYP Team Secretary

Job description

Job summary

We are looking for a friendly, reliable, hardworking administrator to join our committed Children & Young People (CYP) Services. This is an office-based position with some flexibility for home working but there may be a requirement to travel across the county for meetings/training or to support the needs of the service. Mileage will be paid.

The position is for 18.75 hours per week to support the CAMHS Crisis and Enhanced Treatment Multidisciplinary Team (CCETT MDT). Base is at Grantham, Boston or Lincoln.

We are looking for someone flexible with the ability to work on their own or part of a wider team. You will be a key member of a friendly team and service who will help to support all teams in times of need with contributing to the smooth and efficient running of the office.

We will offer comprehensive training and development opportunities for the successful applicant for further information, email Lead Administrator Teresa Shane at [email protected]

Main duties of the job

To undertake administration duties in support of clinical and non-clinical activity in the CYP Service ensuring administrative support is available to management team and service as appropriate.

This will include, but is not limited to:

To assist with coordinating meetings including the provision of note taking, preparation and circulating supporting documentation.

Diary management.

Gathering information and data inputting.

Help to assist with data monitoring using Excel housekeeping reports.

Supporting with inputting referrals onto the clinical system.

Typing letters and correspondence using audio/copy typing and word processing systems.

To provide reception support if required.

About us

Lincolnshire Partnership NHS Foundation Trust provides mental health services and a number of learning disability, autism and social care services in the county of Lincolnshire. Employing around 2,900 staff, and serving a population of over 768,400, our people lie at the heart of everything we do.

You could be part of a Trust rated by staff as one of the best mental health and learning disability trusts in England. We firmly believe the key to high quality care is a contented workforce. This is reflected in our Care Quality Commission rating of 'outstanding' for well-led and 'good' overall. In the most recent National NHS Staff Survey, our staff rated us as the number one trust nationally for staff morale and one of the top scoring NHS Trusts in the Midlands for being compassionate and inclusive. We're really proud of this!

We offer options for flexible working and provide a wide range of training and promotion opportunities in all professions. We support and celebrate diversity, have active staff networks groups and are always looking at what more we can do to support our staff.

Whether you're taking the first exciting steps in your career, itching for a new challenge or searching for a better place to raise a family, Lincolnshire has arange of rewarding health and social care careers in a county that's friendly, fascinating, affordable and brimming with everything you need to live a happy life.Visitbeinlincolnshire.comto find out more.

Job description

Job responsibilities

Liaising with internal and external providers.

Navigating and updating clinical systems and electronic databases.

Maintaining the services' shared online workspace/website if required.

Management and coordination of rota tasks.

Please view the attached Job Description and Person Specification documents for complete details regarding this post.

When completing your application, please demonstrate how you meet the role criteria.

We can also offer you many staff benefits to help support you which include:

Early access to Psychological Therapies and Physiotherapy

Competitive annual leave allowance

Car leasing scheme

NHS pension scheme

Free eye tests

Money saving options through our salary sacrifice scheme

Discounts on major high street retailers and restaurants

Due to the UKVI immigration changes we are no longer able to offer sponsorship for this role. Please provide details of the visa type and expiry date in your application. Failure to provide the required information will result in your application being rejected.

Job description
Job responsibilities

Liaising with internal and external providers.

Navigating and updating clinical systems and electronic databases.

Maintaining the services' shared online workspace/website if required.

Management and coordination of rota tasks.

Please view the attached Job Description and Person Specification documents for complete details regarding this post.

When completing your application, please demonstrate how you meet the role criteria.

We can also offer you many staff benefits to help support you which include:

Early access to Psychological Therapies and Physiotherapy

Competitive annual leave allowance

Car leasing scheme

NHS pension scheme

Free eye tests

Money saving options through our salary sacrifice scheme

Discounts on major high street retailers and restaurants

Due to the UKVI immigration changes we are no longer able to offer sponsorship for this role. Please provide details of the visa type and expiry date in your application. Failure to provide the required information will result in your application being rejected.

Person Specification

Qualifications

Essential

• NVQ 3 in Business Administration or equivalent qualification or relevant experience
• Good standard of general education including English

Desirable

• RSA or equivalent qualifications

Experience

Essential

• Considerable experience in an office administration role
• Extensive experience of Microsoft Office packages, including Word, Excel, and Publisher
• Typing and formatting letters
• Data inputting and monitoring
• Outlook and diary management
• Extensive customer service experience
• Planning and scheduling events, meetings, diary appointments
• Petty Cash and Office finance
• Understand data reports
• Use of Clinical systems
• Minute Taking

Desirable

• Experience of working in a medical or NHS setting
• Experience of working in a mental health environment
• Familiar with Trust database systems preferably RIO
• Finance/Procurement systems
• Big Hand
• Data cleansing

Skills

Essential

• Good communication skills ensuring that service users, staff and carers are treated in a polite and efficient manner, using tact and confidentiality at all times.
• Good organisational skills, with the ability to respond to multiple requests and the ability to efficiently manage and organise own workload
• Good office skills being able to work under pressure and deadlines
• Microsoft Office packages including Word, Excel, Outlook and Publisher
• Typing to a high standard, including letter writing and formatting
• Good understanding of information governance and patient confidentiality
• Professional telephone manner with the ability to deal with difficult conversations professionally and compassionately.

Person Specification
Qualifications

Essential

• NVQ 3 in Business Administration or equivalent qualification or relevant experience
• Good standard of general education including English

Desirable

• RSA or equivalent qualifications

Experience

Essential

• Considerable experience in an office administration role
• Extensive experience of Microsoft Office packages, including Word, Excel, and Publisher
• Typing and formatting letters
• Data inputting and monitoring
• Outlook and diary management
• Extensive customer service experience
• Planning and scheduling events, meetings, diary appointments
• Petty Cash and Office finance
• Understand data reports
• Use of Clinical systems
• Minute Taking

Desirable

• Experience of working in a medical or NHS setting
• Experience of working in a mental health environment
• Familiar with Trust database systems preferably RIO
• Finance/Procurement systems
• Big Hand
• Data cleansing

Skills

Essential

• Good communication skills ensuring that service users, staff and carers are treated in a polite and efficient manner, using tact and confidentiality at all times.
• Good organisational skills, with the ability to respond to multiple requests and the ability to efficiently manage and organise own workload
• Good office skills being able to work under pressure and deadlines
• Microsoft Office packages including Word, Excel, Outlook and Publisher
• Typing to a high standard, including letter writing and formatting
• Good understanding of information governance and patient confidentiality
• Professional telephone manner with the ability to deal with difficult conversations professionally and compassionately.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Lincolnshire Partnership NHS Foundation Trust
Address

To be confirmed, either Grantham, Boston or Lincoln

Lincoln

LN1 1FS

United Kingdom

Employer's website