Customer Services Assistant - Markets

Job description

Customer Services Assistant - Markets

We adopt a 'name blind' approach to shortlisting. Recruiting managers will not have access to personal information, including your name and contact details, until a shortlisting decision has been made - please note that this also includes any CV uploaded. Equality monitoring information is not accessible by recruiting managers at any stage.

Organisation

Kirklees

Directorate

Public Health and Corporate Resources

Service Area

Culture & Visitor Economy

Hours

37

Number of Jobs

1

Location(s)

Across Kirklees

Position type

Permanent

Grade

Grade 4

Salary

£26,016 - £26,427

Enhancements / additional payments details

7%

Advert Wording

Are you looking for a varied and rewarding role at the heart of your local community? Kirklees Markets is seeking enthusiastic and hardworking Customer Service Assistants to support the day-to-day operation of our vibrant markets across the district.

This is an exciting time for Kirklees Markets, with significant investment being made into the redevelopment of both Huddersfield and Dewsbury Markets. Temporary market facilities are in place to ensure traders can continue to operate and customers can continue to shop locally while these transformational projects are delivered.

About the Role

As a Customer Service Assistant, you will play a key role in supporting the operation of markets across Kirklees. Working as part of a team and supporting Duty Managers, you will help ensure our markets are safe, welcoming, and ready for traders and customers every day.

Kirklees Markets operates 363 days a year, and you will work a variety of shifts across a 7-day rota.

Your responsibilities will include:

• Opening, securing, and unlocking market buildings and facilities.
• Setting up and dismantling demountable stalls at smaller town centre and monthly markets.
• Supporting the smooth day-to-day operation of markets across the district.
• Managing trader waste and ensuring market areas are clean and ready for the next trading day.
• Carrying out public toilet inspections and cleaning duties.
• Driving Council vehicles to transport stalls and equipment to various locations.
• Supporting the delivery of equipment hire services.
• Providing excellent customer service to traders, visitors, and members of the public.
• Acting as an ambassador for Kirklees Council and demonstrating our values and positive behaviours at all times.

About You

We are looking for someone who:

• Has excellent customer service skills and enjoys working with people.
• Is reliable, flexible, and able to work a varied shift pattern.
• Is willing to undertake physical tasks, including setting up market stalls and equipment.
• Can work independently and as part of a team.
• Holds a full UK driving licence.
• Takes pride in maintaining clean, safe, and welcoming environments.

Additional Opportunities

As Kirklees Markets continues to grow and diversify, you will also support a range of specialist markets, community events, and public events throughout the year.

What We Offer

• Full uniform provided.
• A varied role with no two days the same.
• The opportunity to work within a key community service.
• The chance to play your part in the exciting future of Kirklees Markets.

Join us and help shape the future of markets across Kirklees while supporting local traders, businesses, and communities.

Stephen Haigh is the manager for this role, please contact them on 01484 221000 for an informal discussion, or if you need any more information.

We know there's a wealth of talent among people who have a disability and we encourage applications from people with all differing abilities. So, if you need any support completing an application form, or any other format for the application or Job Description please contact the Recruitment Team for help by email:or phone: 01484 221000 and ask for 'Recruitment'.

We are committed to safeguarding and promoting the welfare of vulnerable adults and children and young people and expect all staff and volunteers to share this commitment.

We encourage you to read our before submitting your application to ensure your supporting statements reflect your own authentic experience.

Closing date

11 September 2026, 11:55 PM

Important Information

Job profile/description