Customer Service Administrator

Job description

Central Manchester, M1 1, Ancoats
£12.71 per hour
20-37.5 hours per week | 8am-5pm

PROMAN is recruiting Customer Service Administrators on behalf of a leading fashion group specialising in sports fashion and streetwear.

If you're passionate about delivering excellent customer service, we'd love to hear from you.

What you'll be doing:

• Handling inbound customer enquiries via phone and email
• Resolving customer queries and complaints professionally
• Recording and updating customer information accurately
• Completing a range of administrative tasks
• Working across multiple systems to support customer service operations

What we're looking for:

• Previous customer service experience, whether in retail, contact centres, hospitality, or office-based roles
• Confident communication skills, both over the phone and in writing
• Strong IT skills and the ability to learn new systems quickly
• A professional and positive approach to problem-solving
• Flexibility to work varying hours based on business needs

Working Hours:

• Minimum 20 hours per week
• Typically 37.5 hours per week
• Monday to Friday, 8am-5pm
• Flexibility is essential

Pay:

£12.71 per hour

Do you enjoy helping people? Are you confident using computers and handling customer enquiries? Looking to join a well-known name in the fashion industry?

Apply now and send us your up-to-date CV today!

Our clients and their customers come from diverse backgrounds and so do we. We hire our people from various walks of life, each of whom make our company stronger with their talent, uniqueness, and expertise. This is what makes our company special; if you want to help us grow and take this ethos to our clients, then we cannot wait to collaborate with you!

The UK has now left the European Union. Any EU, EEA or Swiss citizens living in the UK that wish to remain in the UK post Brexit need to apply to the EU Settlement Scheme. Although the closing date for applications was 30th Jun 2021, if you have not yet applied but believe that you would qualify under the EU Settlement Scheme, the Home Office have confirmed that they will consider late applications. For further information please see https://www.gov.uk/browse/visas-immigration/eu-eea-swiss
Many Thanks