Contracts and Administration Officer

Job description

Detailed job description and main responsibilities

Applicants are expected to present clear and relevant evidence of the competencies and responsibilities detailed in the attached Job Description and Person Specification, together with a demonstrated commitment to the Trust's values of Accountability, Inclusion, Compassion, and Empowerment.

Person specification

Education/Qualification

Essential criteria

• Educated to degree level in a relevant subject, or equivalent qualification, or significant relevant practical experience.

Desirable criteria

• Knowledge of NHS commissioning, NHS Standard Contracts and the health and social care environment.

Experience

Essential criteria

• Experience of administrative procedures, document control, information analysis and preparing professional documents.
• Experience of working in NHS contracting, commissioning or a similar public-sector environment.
• Experience of handling a high volume of work and meeting deadlines.

Desirable criteria

• Experience of contract management or contract development.
• Experience of proofreading complex or lengthy documents.
• Experience of provider or stakeholder liaison.

Skills and Knowledge

Essential criteria

• Strong administrative and organisational skills with close attention to detail.
• Ability to manage multiple priorities, re-prioritise and work to deadlines.
• Ability to draft and update contracts, variations and supporting documents accurately.
• Ability to use Microsoft Office applications to analyse data and prepare professional documents. Clear written and verbal communication skills and confidence liaising with stakeholders.
• Ability to work with limited supervision, use initiative and escalate appropriately.

Desirable criteria

• Familiarity with contract management systems, including Atamis/Health Family or a comparable web based based system.
• Familiarity with clinical systems
• Working knowledge of NHS contract management and reporting requirements.
• Strong numerical and analytical skills.

Key Attributes

Essential criteria

• Proactive, adaptable and able to work at pace.
• Accurate, dependable and responsive.
• Professional and courteous when handling provider queries.
• Able to maintain confidentiality and handle sensitive information appropriately.
• Committed to quality, inclusion, collaborative working and continuous improvement.

Desirable criteria

• Able to make a clear connection between accurate contract administration, provider performance and better outcomes for service users.

We review all applications carefully to ensure fairness and verify references. At interview, you will be asked about your experience, so be honest and ensure all information is accurate. The use of AI during interviews is not permitted.

If you use AI or other tools to support your application, it must reflect your own skills, knowledge, and experience. Supporting information should be in your own words and include your personal insights. AI can assist with drafting but may produce generic or inaccurate content. Applications that rely heavily on AI may lack authenticity and reduce your chances of success.

Due to high application volumes, this vacancy may close early. Please apply promptly if you meet the Person Specification. Only candidates who clearly demonstrate how they meet the criteria will be shortlisted. Interview details will be emailed after the closing date - please check your inbox regularly.

CLCH Trust does not recommend relying solely on AI when completing your application.

CLCH Commitment to Equality, Diversity, and Inclusion

CLCH is proud to be a Disability Confident Committed employer. We believe that a diverse and inclusive workforce is essential for providing exceptional patient care. We are dedicated to attracting and retaining talent from all backgrounds, including ethnic minorities, the LGBTQ+ community, and people with disabilities.

As a Disability Confident employer, we pledge to:
• Guarantee an interview to all disabled applicants who meet the essential criteria for a role.
• Provide reasonable adjustments to support diverse needs throughout the recruitment and employment process.
• Challenge misconceptions about disability and foster an inclusive culture for everyone.

We are committed to building a workplace where all staff feel valued and have the opportunity to thrive. Simply let us know how we can support you.

Learn more about our equal opportunities policy on our website: Equal opportunities: Central London Community Healthcare NHS Trust