CONNECT Investigation & Safeguarding Subject Matter Expert (SME)

Job description

CONNECT Investigation & Safeguarding Subject Matter Expert (SME)

Vacancy Reference Number

22746

Number of Vacancies

1

(B) OCU

Digital, Data & Technology

Location

Bromley, Other

Building

Newlands Park

Band

Band C

Part/Full Time

Full Time

Hours per Week

36 hours per week

Type of Contract

Permanent

Job Advert

Job Title: CONNECT Investigation & Safeguarding Subject Matter Expert (SME)

Salary: The starting salary is £48,995, which includes allowances totalling £3,009.

The salary is broken down as £45,986 basic salary, which will increase annually until you reach the top of the scale £54,863. Plus, a location allowance of £2,009 and a non-pensionable allowance of £1,000.

Location: London & Hybrid (60% / 3-days per week in office). The 'home base' Met location for this role is Newlands Park (SE26 5NF). We offer the flexibility to work in a Hybrid way, where you can deliver your best, including Working from Home (WFH). Travel across the Met Estate, to attend meetings as required by the business, is expected.

This role does not attract Shift Disturbance Allowance. If you are currently in a shift-working role, SDA should cease upon appointment to this job.

Policing London is a hugely complex challenge that evolves every day. To make sure the Met is up to the task, we need the right IT and systems across our organisation. As a CONNECT Investigation & Safeguarding Subject Matter Expert (SME), you will help to enable us to do our best for the London area. Join us and play your part in making London the safest capital in the world and delivering 'More Trust, Less Crime and High Standards'.

As a member of the Met, you will also enjoy great benefits including annual leave, civil service pension arrangements, maternity/paternity support, as well as being part of a continuous learning culture.

Digital & Innovation Business Group

The Digital & Innovation Business Group brings together technology, the effective use of data, and our capability to deliver change and reform to drive the Met forward: this is central to progressing delivery of New Met for London 2. It includes the Met's Transformation, Technology, Data and Analytics functions, as well as work underway to make the organisation more productive and efficient (referred to as Productivity & Efficiency or P&E). The Group was created in early 2026 and is led by Marie Heracleous, Chief Digital & Innovation Officer. It's an exciting time to be part of D&I, as it builds new capabilities and ways of working to support the frontline and make a real difference to London.

D&I is committed to creating an inclusive working environment. We support hybrid working, and the hiring manager will be happy to discuss arrangements for this role.

Job Purpose

The CONNECT SME - Investigation owns the development and continuous improvement of the Investigation component of the CONNECT solution. Operating under the supervision of the CONNECT Functional Lead, this role provides deep subject matter expertise in Investigation-related policing, ensuring the module reflects the operational realities of frontline and specialist Investigation-related policing. The SME is a trusted authority within the MPS, relied upon for their extensive knowledge of both CONNECT and Investigation-related processes. Their insight ensures the CONNECT system supports critical decision-making, evidential integrity, and public confidence in policing outcomes.

This is a specialist role and requires expert knowledge of the module area, expert CONNECT knowledge and current operational policing processes, whilst also building competence across all other CONNECT modules.

Key Role Responsibilities

• Act as the recognised expert in the Investigation safeguarding space.
• Act as the functional and configuration CONNECT lead for the delivery of Investigation and Safeguarding processes.
• Act as the liaison between CONNECT, D&I, and wider MPS internal / external stakeholders (Crown Prosecution Service, the Home Office and others) to identify and address CONNECT business requirements and requests.
• Liaise with MPS Risk Owners, Lead Responsible Officers, Tactical Policy advisers and Subject Matter Experts across CONNECT and the MPS to guide the formulation of policy.
• Develop low-level and high-level designs to document revised Investigation module processes that better align with both current and future business requirements.
• Manage business cases, change requests and investigation configuration.
• Conduct thorough impact assessments of proposed CONNECT changes.
• Provide expert knowledge and technical assistance to any major incident management processes concerning the Investigation module.
• Identify, manage, support and triage reported defects related to Investigation.

Vetting Clearance

This post requires access to the most sensitive intelligence material on a daily basis. Applicants must hold or be prepared to undergo National Security Vetting (NSV) Security Check (enhanced) (SC(e)) level before taking up the post.

Working Pattern

Employment: Permanent, Full-Time (36-hours per week)

Hybrid Working available in line with the Metropolitan Police Service hybrid working policy.

The role requires that you attend the Newlands Park office (SE26 5NF) 3-days per week: Tuesday, Wednesday and Thursday between the core hours of 10:00 to 16:00.

You will be expected to work from a Met location for at least three days a week (60% of working time) to support our operational teams and collaborate effectively. For up to two days per week (no more than 40% of working time), you may be permitted to work from home, balancing flexibility with organisational need.

How to apply

To begin your career at the Met, please click the "apply button ". The application process requires a comprehensive CV, a Personal Statement (1-page of A4, 500 words maximum), and an online application form. In your Personal Statement, you should explain your interest in the position and illustrate how your skills and experiences make you a suitable candidate. Please note that you should not submit two copies of your CV, and ensure that your documents are saved in either PDF or Word format, clearly labelled as CV and Personal Statement.

Completed applications must be submitted by 23:55 on 19th October 2026.

Essential For The Role

Essential Criteria:

Knowledge

• Understanding of the public sector and/or knowledge of operational policing practices.
• Knowledge of safeguarding legislation including the Children Act, Care Act, Working Together to Safeguard Children, Domestic Abuse legislation, Data Protection Act and UK GDPR.
• Experience of safeguarding investigations, public protection, vulnerability management or multi-agency safeguarding processes.
• Understanding of safeguarding risk assessment, referral management and information-sharing protocols.
• Understanding of change request processes, including impact assessments.

Skills

• Skilled in collaboration and stakeholder management.
• Proven ability to deliver to agreed deadlines.
• Core problem solving skills.
• Proficient in Microsoft Office.
• Evidence of inclusive behaviour.
• Ability to create and complete a change request, and impact assess change requests generated from other internal/external stakeholders.

Experience

• Experience working in large and complex environments and multi-disciplined teams.
• Core product development and product ownership experience.
• Previous experience of large-scale public sector projects.
• Experience of identifying risks and recording these within a risk log.
• Experience of identifying and mapping dependencies.
• Experience of creating and presenting materials to senior audiences.

Required Languages

English

Reports To

Band B - CONNECT Functional Lead

Candidate Information Pack

Additional Information

Disability Confident Statement

The Met is committed to being an equitable (fair and impartial) and inclusive employer for disabled people, striving to have a diverse and representative workforce at all levels. We encourage applications from people from the widest possible range of backgrounds, cultures and experiences. We particularly welcome applications from people with disabilities and long-term conditions, ethnic minority groups and women.

As a Disability Confident Leader, the Met has committed to making disability equality part of our everyday practice. We ensure that people with disabilities and those with long term conditions have the opportunities to fulfil their potential and realise their aspirations.

The Met is committed to making reasonable adjustments to the recruitment process to ensure disabled applicants can perform at their best. If you need any reasonable adjustments or changes to the application and recruitment process, we ask that you include this information within your application form. All matters will be treated in strict confidence.

Please note, if you are applying for a police officer role or to become a police community support officer (PCSO) or designated detention officer (DDO), there is a minimum requirement that you must pass a job-related fitness test (JRFT) at point of entry. This does not apply to police staff roles. Find out more about .