Community Support Worker - Transport

Job description

Job summary

Community Support Worker for D2A/TOCT/TOCH - Transport Support - Band 3 - 30 hours
The post holder will provide support to patients to ensure safe and timely discharges from hospital to their community discharge destination.

Clear communication between the Hospital Discharge Team, Discharge to Assess Hub, D2A, ICAH and the wards to ensure safe timely discharge of all patients .

Safe, compassionate and person centred care to be given to support patients.

Excellent communication skills with patients, relatives and colleagues

Main duties of the job

Main Duties and Responsibilities

• To support the Discharge Team in facilitating timely discharges for complex patients
• Provide safe, compassionate and person centred care and support to patients during their transfer from hospital to their community discharge destination
• Home visits and lone working without direct supervision
• Transfer patients to the discharge lounge if required prior to supporting on community transport
• Workload allocated by a registered professional
• Flexible working pattern to meet the needs of the service
• Excellent communication skills with patients, relatives and colleagues
• Have an understanding of services available within the community
• Maintain excellent written patient records, demonstrating patient confidentiality in accordance with Caldicott guidelines
• Maintain close liaison with colleagues and to communicate appropriately with other departments / services as required. Ensuring effective feedback regarding patient conditions to appropriate health care professionals
• Provide support and mobility including personal care, if needed

About us

We hold a unique position in the Stockport community as the provider of healthcare and we are one of its largest employers.

Our mission is to make a difference every day. Our values are that we care, we respect, and we listen

We believe that the best organisations are those that reflect the communities they serve. We are therefore seeking to improve the diversity of our workforce to make it truly representative of our local population.

We actively encourage applications irrespective of race, age, disability, sex, gender reassignment, gender identity or expression, sexual orientation, religion or belief, marriage & civil partnership, or pregnancy or maternity. Recognising those communities that are underrepresented within our workforce, we would particularly welcome applications from you.

We recognise that flexible working is important. We take requests for flexible working seriously, consider any request we receive and try to work with you, so we can explore if your request may fit with the needs of the service.

The salary for the role is only one part of the excellent package of benefits we offer to you:

• Between 27-33 days of annual leave plus bank holidays
• NHS pension scheme membership
• Salary sacrifice schemes for lease cars, home electronics and more, to make your salary go further
• NHS Staff discounts
• Cycle to work scheme
• Salary finance - for loans, savings, budget planning and tips on managing debt
• Stockport Credit Union- for local financial advice

Job description

Job responsibilities

The job description gives an overview of the main tasks and responsibilities of the role, and the person specifications focuses on the qualifications, skills, experience and knowledge required. These documents are attached on the page and can be downloaded.

The person specification below is not the full personspecification, butoutlines the criteria against which your application form will be assessed.

The Trust is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment and promote safeguarding by implementing the Trusts policies and procedures, acting promptly on concerns, communicating effectively and sharing information appropriately.

If successful this vacancy will require a Standard DBS check at a cost of £26.90. This cost will be deducted from your first Trust salary

In addition to this it will be a condition of your employment that you will join the DBS update service and pay the annual subscription fee of £16.

Important Notice on Visa Sponsorship Eligibility

Please note that whilst the trust does offer sponsorship this role isunfortunately not eligible for visa sponsorshipunder the UK Health and Care Worker visa route. This is due to the position not meeting theminimum salary threshold of £25,000 per annum set by UK Visas and Immigration.

We appreciate your interest in this opportunity and encourage applications from candidates who already have theright to work in the UK

Job description
Job responsibilities

The job description gives an overview of the main tasks and responsibilities of the role, and the person specifications focuses on the qualifications, skills, experience and knowledge required. These documents are attached on the page and can be downloaded.

The person specification below is not the full personspecification, butoutlines the criteria against which your application form will be assessed.

The Trust is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment and promote safeguarding by implementing the Trusts policies and procedures, acting promptly on concerns, communicating effectively and sharing information appropriately.

If successful this vacancy will require a Standard DBS check at a cost of £26.90. This cost will be deducted from your first Trust salary

In addition to this it will be a condition of your employment that you will join the DBS update service and pay the annual subscription fee of £16.

Important Notice on Visa Sponsorship Eligibility

Please note that whilst the trust does offer sponsorship this role isunfortunately not eligible for visa sponsorshipunder the UK Health and Care Worker visa route. This is due to the position not meeting theminimum salary threshold of £25,000 per annum set by UK Visas and Immigration.

We appreciate your interest in this opportunity and encourage applications from candidates who already have theright to work in the UK

Person Specification

Qualifications

Essential

• NVQ - Level 2 or equivalent experience in caring role
• GCSE level of education
• Willing to study for Care Certificate

Desirable

• NVQ 3 or equivalent

Experience

Essential

• Experience in patient/customer facing role

Desirable

• 2 years experience in patient facing role

Skills

Essential

• Able to communicate in complex situations

Knowledge

Essential

• Understanding of the NHS

Desirable

• understanding of NHS discharge process

Person Specification
Qualifications

Essential

• NVQ - Level 2 or equivalent experience in caring role
• GCSE level of education
• Willing to study for Care Certificate

Desirable

• NVQ 3 or equivalent

Experience

Essential

• Experience in patient/customer facing role

Desirable

• 2 years experience in patient facing role

Skills

Essential

• Able to communicate in complex situations

Knowledge

Essential

• Understanding of the NHS

Desirable

• understanding of NHS discharge process

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Stockport NHS Foundation Trust
Address

Stepping Hill

Poplar Grove

Stockport

SK2 7JE

United Kingdom

Employer's website