Clinical Support Worker

Job description

Detailed job description and main responsibilities
• It is expected that ALL employees of the Trust will take part in the appraisal process each year, with the first appraisal taking place within the first 6 months from appointment.
• Communicate and report any changes or information relating to the patient to the Registered Nurse.
• Communicate appropriately with patients and visitors to the Ward or Department. Always portraying a professional respectful manner.
• To receive patients, visitors and staff in a calm, friendly and efficient manner.
• Exchanges information with patients using reassurance, tact and empathy.
• Overcome barriers to understanding for example patients with physical or mental disabilities.
• The post holder will be required to undertake as appropriate any training packages relevant to the healthcare setting and on-going training as determined by the Trust and their line manager.
• For all new Clinical Support Workers, it is mandatory that they complete the Care Certificate within 12 weeks off issue.
• All Clinical Support Workers are required to complete both Corporate and Care Coach Induction within their first week of employment.
• The post holder will work towards completion of a vocational qualification in care as agreed in their PDR.
• Have a duty to respond and report patient's condition in a timely manner. This will include judgements involving facts.
• Hold basic keyboard skills.
• Dexterity to undertake nursing care procedures as appropriate.

Person specification

Personal

Essential criteria

• Maths & English
• Care certificate
• 12 months care experience

Desirable criteria

• care certificate

Personal

Essential criteria

• Evidence of good numeracy and literacy
• Evidence of passion for patient care
• 12 months experience in care

Desirable criteria

• Care Certificate (This is mandatory to undertake in the first 12 weeks of employment commencing)
• Ability to cover a variety of shifts over 7 days a week including weekends and bank holidays
• 12 months experience in care

Important information about your application

1. All correspondence will be sent to you via the email address you applied from. Please ensure you check your emails regularly.
2. References - please ensure you provide email addresses for all referees for the last three years of employment.
3. We are committed to equality of opportunity and welcome applications from everyone regardless of ethnicity, disability, gender, age, faith or sexual orientation. Appointment will be based on merit alone.
4. Flexible working will be considered in line with Trust policies
5. New recruits are required to pay for their Disclosure and Barring Service check (and admin fee) prior to starting if the role requires a DBS check.
6. We work with 'trac.jobs' to support out recruitment process. If you have any queries regarding this please read this