Clinical Support Worker

Job description

We are proud to provide 'Outstanding' care and be a great place to work.

East Sussex Healthcare NHS Trust provides safe, compassionate and high quality hospital and community care to the half a million people living in East Sussex and those who visit our local area.

We are one of the largest organisations in East Sussex with an annual income of £700 million and we are the only integrated provider of acute and community care in Sussex.

Our extensive health services are provided by over 8,000+ dedicated members of staff working from two acute hospitals in Hastings and Eastbourne, three community hospitals in Bexhill, Rye and Uckfield, over 100 community sites across East Sussex, and in people's own homes.

The Care Quality Commission (CQC) rated us as 'Good' overall, and 'Outstanding' for being Caring and Effective. The Conquest Hospital in Hastings and our Community Services were rated 'Outstanding' and Eastbourne DGH was rated 'Good' Our two acute hospitals have Emergency Departments and provide 24 hour a day care, offering a comprehensive range of surgical, medical, outpatient and maternity services, supported by a full range of diagnostic and therapy services.

We provide safe, compassionate and high quality hospital and community care to over half a million people living in East Sussex and those who visit our local area.

We are one of the largest organisations in East Sussex with an annual income of £650 million and we are the only integrated provider of acute and community care in Sussex. Our extensive health services are provided by over 8,000 dedicated members of staff working from two acute hospitals in Hastings and Eastbourne, three community hospitals in Bexhill, Rye and Uckfield, over 100 community sites across East Sussex, and in people's own homes.

In 2020 the Care Quality Commission (CQC) rated us as 'Good' overall, and 'Outstanding' for being Caring and Effective. Conquest Hospital and our Community Services were rated 'Outstanding' and Eastbourne DGH was rated 'Good'.

Our two acute hospitals have emergency departments and provide 24 hour a day care, offering a comprehensive range of surgical, medical, outpatient and maternity services, supported by a full range of diagnostic and therapy services. Our centre for trauma services and obstetrics is at Conquest Hospital, while our centre for urology and stroke services is at Eastbourne DGH. At Bexhill Hospital we offer a range of outpatient, day surgery, rehabilitation and intermediate care services. At Rye, Winchelsea and District Memorial Hospital we offer outpatients, rehabilitation and intermediate services. At Uckfield Community Hospital we provide day surgery and outpatient care.

In the community, we deliver services that focus on people with long term conditions living well outside hospital, through our integrated locality teams working with district and community nursing teams. Community members of staff also provide care to patients in their homes and from a number of clinics, health centres and GP surgeries.

Job overview

Experienced Clinical Support Workers Wanted - Join East Sussex Healthcare NHS Trust

Are you an experienced Clinical Support Worker looking for your next opportunity? Do you want to be part of a dedicated team delivering outstanding patient care in a supportive and dynamic acute care environment?

East Sussex Healthcare NHS Trust is seeking experienced Clinical Support Workers to join our teams across our acute care settings.

As a valued member of the multidisciplinary team, you will use your skills, knowledge and experience to provide high-quality, compassionate care, supporting patients throughout their healthcare journey. You will play a key role in delivering safe and effective care while contributing to positive patient outcomes and experiences.

What We Offer

• Opportunities to work within a respected and supportive NHS Trust.
• Ongoing learning and development to enhance your clinical skills.
• Career progression opportunities within Clinical Support Worker roles and beyond.
• A collaborative working environment where your contribution is recognised and valued.

Main duties of the job

• Provide personal care including bathing, toileting, dressing, and feeding
• Record patient observations including vital signs and escalate concerns
• Support clinical procedures such as wound care, venepuncture, and catheter removal (after training)
• Assist with medication administration and oxygen therapy (after training)
• Escort patients and support enhanced observations
• Maintain accurate documentation and uphold patient dignity and confidentiality

Working for our organisation

A wide range of staff benefits are available to our staff including staff development, enrolment in the NHS pension scheme, auto-enrolment to our Temporary Workforce Service, access to onsite nurseries. staff restaurants and accommodation.

In addition to an internal Occupational Health department, all staff also have access to free psychological support through our confidential Employee Assistance Programme. Onsite parking is available from only £50 a year.

There has never been a better time to join East Sussex Healthcare NHS Trust, submit your application today.

Statement on the Use of AI

We value the individuality that each candidate brings to the application process. While we understand that AI tools are widely available, we strongly discourage applicants from using AI-generated content when applying for jobs with us. We believe that your application should reflect your true skills, experiences, and motivations, which are best conveyed through your own words and unique perspective.

Using AI for your application may not accurately represent your knowledge, skills, and experience and may result in a disconnect between your qualifications and our assessment of your application.

We encourage applicants to take the time to thoughtfully complete their applications; by doing so, you allow us to better understand your true potential and ensure a fair and transparent evaluation of your application. Over reliance on AI-generated content may diminish your chance of success.

Detailed job description and main responsibilities

These vacancies are open to experienced Clinical Support Workers who:

• Have previous experience working in a healthcare setting as a Clinical Support Worker or Healthcare Assistant.
• Hold the relevant qualifications required for a Band 3 Clinical Support Worker (Higher Level) role, as detailed in the person specification.
• Have a genuine commitment to delivering high-quality, compassionate patient care.
• Can demonstrate the knowledge, skills and experience required to work effectively within an acute healthcare environment.
• Are able to commit to a full week of induction training at the start of employment.
• Are able to work flexibly across a range of shifts, including days, nights, weekends and bank holidays, to meet the needs of our services.
• Hold GCSE Maths and English at Grade C/4 or above (or an equivalent recognised qualification)

Please note: Applicants who do not meet the essential qualification requirements for the Band 3 Clinical Support Worker (Higher Level) position will not be eligible for appointment to this role. Applicants must be able to provide evidence of both their qualifications and relevant healthcare experience as part of the recruitment process.

Person specification

Qualifications / Training

Essential criteria

• GCSE English and Maths grade C or 4 or Functional skills for English/Maths
• Training or education relevant to health and social care

Experience

Essential criteria

• Relevant experience working in Health and Social Care environment

Skills / Knowledge / Abilities

Essential criteria

• Ability to demonstrate Care and Compassion and Commitment to care
• A clear desire to work in a care environment and understanding of role

Desirable criteria

• Evidence of development of knowledge and skills relevant to role

Patients come first at East Sussex Healthcare NHS Trust.

Our vision is to be:

• The healthcare provider of first choice for the people of East Sussex.

Our mission is to:

• Deliver better health outcomes and an excellent experience for everyone we provide with healthcare services.

Our strategic objectives are to:

• Improve quality and clinical outcomes by ensuring that safe patient care is our highest priority.
• Play a leading role in local partnerships to meet the needs of our local population and improve and enhance patients' experiences.
• Use our resources efficiently and effectively for the benefit of our patients and their care to ensure our services are clinically, operationally and financially sustainable.

Our aims are that all services delivered by the Trust are:

• Safe
• Effective
• Caring
• Responsive and
• Well led

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