Clinical Secretary

Job description

Job summary

A job opportunity has arisen for a Clinical Secretary to join our Audiology Team to support both paediatric and adult audiology services.

This post is for 15 hours a week and would be an ideal opportunity for somebody looking for a part-time post based within the Audiology Department at Glangwili Hospital in Carmarthen.

You will be responsible for typing clinic reports, answering telephone queries, chasing test results, pulling medical records and liaising with other professional involved in the care of children/adults with hearing issues. You will be required to have excellent communication skills and have experience in both clerical and administration duties. You will need to be able to work in a calm, logical and methodical way but be able to multi-task whilst dealing with frequent interruptions.

Main duties of the job

Working 15 hours per week, the successful candidate will be required to support the delivery of a comprehensive and quality secretarial service to the Audiology team.

You will undertake a wide-range of duties including receipt and distribution of mail, audio transcription (T-Pro) and the typing of highly sensitive letters and reports, maintaining confidentiality at all times, in addition to operation of both the Audiology (AuditBase) and Health Board's patient database systems. You will be expected to demonstrate excellent organisation skills and be flexible and adaptable in your approach to work. You must be able to work on your own initiative and use tact and diplomacy where appropriate.

Experience of Microsoft Word, Excel and e-mail, coupled with proven secretarial skills (including audio typing skills)is essential. The ability to speak Welsh is desirable, but not essential.

About us

Hywel Dda University Health Board plans and provides NHS healthcare services for people living in Carmarthenshire, Ceredigion, Pembrokeshire, and bordering counties.

We have over 13,000 staff and together we provide primary, community, in-hospital, mental health and learning disabilities services.

We work in partnership with the three local authorities, as well as public, private and third sector colleagues, including our valued team of volunteers.

Our services are provided in:

• Four main hospitals: Bronglais Hospital in Aberystwyth; Glangwili Hospital in Carmarthen; Prince Philip Hospital in Llanelli; and Withybush Hospital in Haverfordwest
• Five community hospitals: Amman Valley and Llandovery hospitals in Carmarthenshire; Tregaron Hospital in Ceredigion; and Tenby and South Pembrokeshire hospitals in Pembrokeshire
• Two integrated care centres: Aberaeron and Cardigan in Ceredigion, and several other community settings
• 47 general practices (six of which are health board managed practices); dental practices (including four orthodontic); 97 community pharmacies; 43 general ophthalmic practices; and 8 ophthalmic domiciliary providers
• Numerous mental health and learning disabilities services

Job description

Job responsibilities

You will be able to find a full Job description and Person Specification attached within the supporting documents or please click Apply now to view in Trac.

The Health Board is committed to supporting its staff to fully embrace the need for bilingualism thereby enhancing patient and service user experiences. In our commitment to increase the number of staff who are able to communicate in Welsh with patients and professionals, we welcome applications from Welsh speakers.

The ability to communicate in Welsh isdesirablefor this post. If you do not meet the Welsh Language requirements specified, the Health Board offers a variety of learning options and staff support to help you meet these minimal desirable requirements during the course of your employment with us.

Interviews will be held on 02/09/2026.

Job description
Job responsibilities

You will be able to find a full Job description and Person Specification attached within the supporting documents or please click Apply now to view in Trac.

The Health Board is committed to supporting its staff to fully embrace the need for bilingualism thereby enhancing patient and service user experiences. In our commitment to increase the number of staff who are able to communicate in Welsh with patients and professionals, we welcome applications from Welsh speakers.

The ability to communicate in Welsh isdesirablefor this post. If you do not meet the Welsh Language requirements specified, the Health Board offers a variety of learning options and staff support to help you meet these minimal desirable requirements during the course of your employment with us.

Interviews will be held on 02/09/2026.

Person Specification

Qualifications and Knowledge

Essential

• Level 3, or equivalent level of competency in Word Processing and Audio Transcription
• Knowledge of a range of secretarial procedures
• Knowledge of Software programmes - e.g. Microsoft packages, e-mail Internet and databases
• 5 GCSEs or equivalent

Desirable

• NVQ Level II Administration

Experience

Essential

• Previous secretarial and/or administration experience
• Health Service experience - familiar with the use of medical terms

Other

Essential

• Flexible approach to needs of the service

Desirable

• Welsh Speaker (Level 1)

Person Specification
Qualifications and Knowledge

Essential

• Level 3, or equivalent level of competency in Word Processing and Audio Transcription
• Knowledge of a range of secretarial procedures
• Knowledge of Software programmes - e.g. Microsoft packages, e-mail Internet and databases
• 5 GCSEs or equivalent

Desirable

• NVQ Level II Administration

Experience

Essential

• Previous secretarial and/or administration experience
• Health Service experience - familiar with the use of medical terms

Other

Essential

• Flexible approach to needs of the service

Desirable

• Welsh Speaker (Level 1)

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the .

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. .

Additional information
Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the .

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. .

Employer details

Employer name

Hywel Dda University Health Board
Address

Glangwili General Hospital

Dolgwili Road

Carmarthen

SA31 2AF

United Kingdom

Employer's website