Claims Handler

Job description

Introduction

At Gallagher, we help clients face risk with confidence because we believe that when businesses are protected, they're free to grow, lead, and innovate. You'll be backed by our digital ecosystem: a client-centric suite of consulting tools making it easier for you to meet your clients where they want to be met. Advanced data and analytics providing a comprehensive overview of the risk landscape is at your fingertips. Here, you're not just improving clients' risk profiles, you're building trust. You'll find a culture grounded in teamwork, guided by integrity, and fueled by a shared commitment to do the right thing. We value curiosity, celebrate new ideas, and empower you to take ownership of your career while making a meaningful impact for the businesses we serve. If you're ready to bring your unique perspective to a place where your work truly matters; think of Gallagher.

Overview

Are you passionate about delivering exceptional service and making a real difference? At Gallagher, we're looking for a Claims Handler to join our Fine Art, Specie and Jewellery team. You'll play a key role in helping our clients navigate the claims process with confidence and ease. This is your chance to work in a supportive, collaborative environment where your skills and growth matter.

How you'll make an impact

In this role, you'll guide clients through the claims process, offering expert advice and support every step of the way. You'll manage claims from start to finish, ensuring clients are kept informed and their expectations are met. By building strong relationships with clients and insurers, you'll help resolve claims efficiently and fairly. Your work will directly contribute to protecting what matters most to our clients.

Here's what you'll do:

• Handle claims notifications and updates with care and precision.
• Keep clients informed and supported throughout the claims journey.
• Collaborate with insurers to ensure timely resolutions.
• Maintain accurate records and ensure compliance with regulations.
• Provide empathetic and clear advice to clients on policy and claims matters.

About you

We're looking for someone who's organised, detail-oriented, and passionate about helping others. You'll thrive in this role if you:

• Have GCSEs in English and Maths (grade C/4 or above).
• Are confident using MS Office tools like Word, Excel, and Outlook.
• Have experience with CLASS and ECF claims processing (preferred but not essential).
• Are a great communicator who can build strong relationships.
• Enjoy solving problems and working as part of a team.

At Gallagher, we're committed to creating an inclusive workplace where everyone can thrive. If you're ready to make an impact and grow your career, we'd love to hear from you.

Compensation and benefits

At Gallagher, we believe supporting our colleagues goes far beyond the role itself. For more information, visit our Benefits page.

• Competitive compensation
• Comprehensive benefits programs designed to support your well-being
• Career development opportunities and ongoing learning
• A collaborative, people-first culture with accessible leadership
• The opportunity to do meaningful work with global reach and local impact

At Gallagher, we are dedicated to building an inclusive and authentic workplace. If your past experience doesn't align perfectly, we encourage you to join our Talent Community to stay connected to additional career opportunities. Although this role is listed as full-time, if you're in a job-share partnership, work reduced hours, or have any other flexible arrangement, please still get in touch. We will also offer reasonable adjustments to the recruitment process if required, so please let us know.

Gallagher is an affirmative action/equal opportunity employer (Minorities/Females/Veterans/Disabled)