Children's Ward Clerk Team Lead

Job description

Job summary

An exciting opportunity has arisen to join our busy Children's Ward, providing comprehensive administrative support to nursing and medical staff within the unit.

Welsh language skills are essential for this role (minimum Welsh Language Skills Level 3).

This is a permanent, full time position, 37.5 hours per week. Shifts vary between 8:00am and 8:00pm Monday to Friday, and 9:30am to 8:00pm at weekends. Successful candidates will also be expected to work bank holidays as part of the rota.

Main duties of the job

We are looking for an enthusiastic and organised Ward Clerk Team Lead to support the delivery of a high-quality administrative service within Acute Paediatrics.

You will lead and coordinate the Ward Clerk team, ensuring the smooth day-to-day running of ward administration, supporting patient admissions and discharges, maintaining accurate records, and acting as a key point of contact for staff, patients and families.

Working closely with clinical and operational colleagues, you will help drive service improvements, support staff development, and ensure an efficient, patient-focused service is delivered at all times.

This is an excellent opportunity for someone with strong organisational and communication skills who enjoys working in a busy and rewarding healthcare environment.

About us

If you relish a challenge, have a passion to help others or simply fancy a fresh start, then Betsi Cadwaladr University Health Board (BCUHB) North Wales, has all the right ingredients. The largest health organisation in Wales, providing a full range of primary, community, mental health, acute and elective hospital services for a population of around 700,000, across North Wales . Join our team and get the support you need, in line with our Organisational Values and 'Proud to Lead' competence framework.

Enjoy being part of working with engaged leadership at all levels, and be assured we are committed to promoting equality and diversity, and are proud to welcome applicants under the "Disability Confident Employer" scheme.

Please check your email account regularly. Successful applicants will receive all recruitment related correspondence via the email account registered on the application form.

Applications may be submitted in Welsh. Applications submitted in Welsh will not be treated less favourably than an application submitted in English.

Job description

Job responsibilities

You will be able to find a full Job description and Person Specification attached within the supporting documents or please click Apply now to view in Trac.

Job description
Job responsibilities

You will be able to find a full Job description and Person Specification attached within the supporting documents or please click Apply now to view in Trac.

Person Specification

Qualifications

Essential

• English/Maths GCSE or equivalent

Desirable

• ECDL

Experience

Essential

• Substantial experience of working within the NHS in an administrative capacity.
• Demonstrable experience of working within Ward environment Evidence of experience in a supervisory role

Desirable

• Supervisory experience
• Previous experience of people management and workforce planning

Skills

Essential

• Ability to use own initiative, organise and manage workloads
• Computer Literate with good IT skills Knowledge and understanding of relevant departmental software/systems
• Ability to be pro-active and re-active Confident, positive & enthusiastic
• Ability to motivate others

Desirable

• Evidence of Problem Solving and Decision Making Skills
• Ability to implement change

Knowledge

Essential

• Able to maintain confidentiality
• Excellent communication skills both written and verbal
• Able to work under pressure
• Able to work flexible hours to meet service requirements including evening, weekends and bank holidays.

Personal Qualities

Essential

• Ability to work without direct supervision
• Ability to prioritise workload
• Organised, punctual, reliable, self motivated
• To function efficiently under pressure and to meet deadlines.
• Confident
• Good telephone manner
• Team player
• Able to maintain confidentiality
• Friendly
• Flexible approach to work

Other Relevant Requirements

Essential

• Approachable and professional in dealing with people and able to deal with difficult/emotional situations
• Welsh Speaking (minimum of level 3)

Person Specification
Qualifications

Essential

• English/Maths GCSE or equivalent

Desirable

• ECDL

Experience

Essential

• Substantial experience of working within the NHS in an administrative capacity.
• Demonstrable experience of working within Ward environment Evidence of experience in a supervisory role

Desirable

• Supervisory experience
• Previous experience of people management and workforce planning

Skills

Essential

• Ability to use own initiative, organise and manage workloads
• Computer Literate with good IT skills Knowledge and understanding of relevant departmental software/systems
• Ability to be pro-active and re-active Confident, positive & enthusiastic
• Ability to motivate others

Desirable

• Evidence of Problem Solving and Decision Making Skills
• Ability to implement change

Knowledge

Essential

• Able to maintain confidentiality
• Excellent communication skills both written and verbal
• Able to work under pressure
• Able to work flexible hours to meet service requirements including evening, weekends and bank holidays.

Personal Qualities

Essential

• Ability to work without direct supervision
• Ability to prioritise workload
• Organised, punctual, reliable, self motivated
• To function efficiently under pressure and to meet deadlines.
• Confident
• Good telephone manner
• Team player
• Able to maintain confidentiality
• Friendly
• Flexible approach to work

Other Relevant Requirements

Essential

• Approachable and professional in dealing with people and able to deal with difficult/emotional situations
• Welsh Speaking (minimum of level 3)

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the .

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. .

Additional information
Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the .

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. .

Employer details

Employer name

Betsi Cadwaladr University Health Board
Address

Wrexham Maelor Hospital

Croesnewydd Road

Wrexham

LL13 7TD

United Kingdom

Employer's website