Cancer Care Navigator

Job description

Job overview

This is an exciting opportunity for a caring, compassionate and motivated individual to work alongside our Clinical Nurse Specialist team as a Cancer Care Navigator specifically with the urology patient group.

The successful candidate will join our existing navigators to be an integral part of improving urology patients' pathways.

As a urology Cancer Care Navigator, you will play a vital role to complement the existing urology team with supporting patients from the point of diagnosis through their cancer journey. You will lead on delivering Holistic Needs Assessments (HNA), ensuring patients and their carers receive personalised information, emotional support and practical and appropriate signposting to relevant services. The role will involve a significant amount of patient contact on a regular basis to optimise the health and quality of life of patient and carers.

Working closely with Clinical Nurse Specialists, the wider multidisciplinary team and local and national charities, you will help patients confidently navigate health and social care systems while promoting independence and self-management.

This is a highly rewarding role where compassionate communication and patient-centred care are at the heart of everything you do.

Main duties of the job

The Cancer Navigator will work in close unison with the Clinical Nurse Specialists to ensure the coordination and management of patients at all points of their treatment but in particular the Cancer Navigator will also act as a point of contact for patients and will be able to sign post patients to support their self-management.

• Conduct Holistic Needs Assessments (HNA) utilising the Somerset Cancer Register
• Provide tailored information, guidance, and signposting to patients and carers
• Deliver support through telephone, face-to-face, and community outreach settings
• Assist in organising and facilitating Health and Wellbeing events to promote self-management
• Engage with patients in clinical environments, including ward and outpatient settings
• Collaborate effectively with multidisciplinary teams and external organisations
• Regularly communicate sensitive and complex information, requiring a high level of empathy, professionalism, confidentiality, and emotional intelligence.
• Attend local Bladder & Prostate Cancer support Groups

Working for our organisation

The Royal Wolverhampton NHS Trust is one of the largest NHS trusts in the West Midlands providing primary, acute and community services and we are incredibly proud of the diversity of both our staff and the communities we serve. We are building a workforce that can help us to fulfil our values, improve the quality of care for patients, and solve the health care problems of tomorrow. We're passionate about the value that diversity of thinking and lived experience brings in enabling us to become a learning organisation and leader in delivering compassionate care for our patients.

We are delighted that we have been rated as "Good" by CQC. We have achieved numerous awards; The Nursing Times Best Diversity and Inclusion Practice and Best UK Employer of the Year for Nursing Staff in 2020.

The Trust is a supportive working environment committed to creating flexible working arrangements that suit your needs and as such will consider all requests from applicants who wish to work flexibly.

Detailed job description and main responsibilities

Ensure patients and careers are treated with dignity and respect and in keeping with the RWT approach and Macmillan values.

Provide dedicated and knowledgeable support to patients receiving care and treatment at RWT

Demonstrate a broad understanding of cancer treatments offered within RWT and tertiary centres.

Co-ordinate the transfer of care between service teams, or facilitation of service provision across interfaces of care - for example primary and secondary care

Refer to other team members when appropriate and following discussion with the Clinical Nurse Specialist.

Develop good working relationships and liaison between other departments and Healthcare professionals within the RWT

Assess patients using Holistic Needs Assessment Tool and document accordingly.

Participate in initiatives to explore patient experience and service feedback

Use computer skills to document assessments.

Person specification

Essential

Essential criteria

• A-C GCSE passes in Maths and English
• Educated to diploma level and/or relevant experience in a health care setting
• Experience in the use of data management/ IT systems
• Excellent communication skills both written and verbal

Desirable criteria

• Knowledge of cancer pathways

Flexible Working - As a major employer in the Black Country and West Birmingham region we are committed to supporting all employees to achieve a healthy work life balance. We want the Black Country and West Birmingham region to be the best place to work and as such will consider all requests to work flexibly taking into account personal and individual circumstances alongside the needs of the service. We encourage all prospective applicants to discuss their individual circumstances with the Recruiting Manager as part of the on-boarding process.

Qualifications - Please be advised that if the post that you are applying for requires any level of qualification (e.g. A-Levels, Degree etc) or Professional Registration (e.g. Nursing and Midwifery Council, General Medical Council etc) you will be required to provide proof as part of the pre-employment process. By submitting your application you are giving the Trust permission to check the qualification certificates provided back to the source provider. Please note that a sample of all applicant's qualifications will be checked with the educational institution or provider. Furthermore, a sample of all applicants' qualifications will be checked back to the educational institution or provider to interview letters to further deter fraud.

Visa/Sponsorship Information

In line with UKVI requirements, the Trust is unable to sponsor any applicants for Skilled Woker Visas who do not meet the minimum eligibility requirements including applicable salary thresholds and concessions. Before applying, please ensure that you have the right to work in the UK, or that the role is eligible for sponsorship. For more information, please visit: