Campus Support Officer

Job description

ABOUT THE ROLE

This is a full time role working an approved Day or Night shift pattern including weekends, bank holidays and institutional closure day. This role also attracts an additional annual £1,000 shift allowance.

You will contribute to the provision of an efficient and effective University- wide Security service through involvement in control room duties, crime prevention, uniformed and plain clothes patrols, emergency response and general security duties.

Some of the key responsibilities are -

• Specific duties will vary from time to time; the following list is intended to indicate the general nature of the post and is not exhaustive.
• Crime Prevention, Patrols and Emergency Response.
• Identifying, assessing and responding to crime prevention issues including buildings and property.
• Providing advice to victims or potential victims of crime, including reporting of any issues/defects which affect the safety and security of people and property.
• Conducting foot and mobile patrols in uniform or plain clothes in order to prevent crime, vandalism/damage to property and breaches of the peace, including:

Surveillance activity (including the use of CCTV overt and covert)

Building checks

Opening and closing buildings

Identify hazards/problems

Further information is available in the role descriptions:

• Campus Support Officer (Days)
• Campus Support Officer (Nights)

ABOUT THE TEAM

The post holder will be principally located at the main campus in the centre of Newcastle. However, they will be expected to attend all University Sites including Coach Lane Campus, the London Campus and any other properties or partners sites as required by the University. The role can be fast paced, challenging at times whilst also being very rewarding. We work within a team environment, across various shift patterns and engage within both our University community across numerous faculties & services & external partners & agencies.

The University of Northumbria Security Service, part of Campus Services, aims to work with students, staff and visitors to provide a safe and secure residential and working environment.

• Protecting Staff, Students and Visitors
• Protecting Research Facilities, Teaching Facilities and Accommodation
• Supporting pastoral care for students and staff
• Engaging with the wider community
• Supporting risk management and planning arrangements
• Promoting Crime awareness and preventing crime
• Implementing professional standards and good practice guidelines
• Communicating and liaising with Faculties and other service providers in the institution
• Disseminating management statistics, to inform decision making
  

How do we achieve our aims:

• The Use of Physical Security Measures, including Building Alarms, Fire Alarms, Access Control and CCTV
• Providing a 24 hour, 365 days a year staffed control room.
• The monitoring of and response to Fire alarms, building alarms, Intruder Alarms, Lift Alarms IT Server Room Alarms
• Provision of a Crime Prevention Team for Target Hardening and Supporting Major and or High Profile Events
• A one stop out of hours call point for dealing with all emergencies
• Provision of Uniformed and Plain Clothes Security Officers
  

ABOUT YOU

To be successful in the role you will have:

• Knowledge of basic law enforcement
• Knowledge of Crime Prevention
• Excellent customer service skills
• The ability to produce accurate reports
• Experience in the use of Security systems including CCTV, intruder & fire alarms

If you would like an informal discussion about the role, please contact Luke Anderson ( Security Operations Manager ) [email protected]

To apply for this vacancy please click 'Apply Now'. Your application should include a covering letter and a CV.

ABOUT US

At Northumbria, we embrace tomorrow. We pursue new thinking, forge new partnerships, create, and exchange new knowledge, and find new solutions. Our inspirational academics, partners and students work together to tackle tomorrow's challenges head on. We are ready for the future whatever it may hold.

Awarded the title of University of the Year in the 2022 Times Higher Education Awards, Northumbria University is a research-intensive modern university with a global reputation for academic excellence.

Northumbria recorded the biggest rise of any UK university for research power in the Research Excellence Framework for the second time in 2021 and is now ranked top 25 for this measure.

One of the largest universities in the UK with over 37,000 students from 137 countries, filled with world-leading research, award-winning partnerships, and students at the heart of an outstanding experience, Northumbria is a new kind of excellent university. Discover more about us .

Northumbria University is a great place to work. We empower our exceptional people to achieve shared ambitions and promote a positive work life balance. We offer a wide range of benefits including excellent pension schemes, flexible working, a generous holiday entitlement, continued commitment to your learning and development and more .

Our Northumbria Values are guiding principles that define who we are, what we do and what is important to us. Our Values are: Academic Excellence; Innovation; Inclusivity; Collaboration; and Ambition.

Our Behaviours describe how we do things and how we work together at Northumbria, reflecting our culture and our decision-making. Our Behaviours are: We listen and learn, we support one another to success, we respect everyone and their contributions, we trust in ourselves and each other and we are bold.

Our Behaviours were co-created by colleagues from a range of roles across the University, who worked collaboratively to consider what it feels like to work for Northumbria, and where we need to continue to transform together to achieve what's important to us.

Please visit Our Values and Behaviours page to find out more.

We are an on-campus organisation where colleagues work regular patterns of hours and on campus, with some flexibility on the timing of their hours and the location of their work in discussion with their manager. Our campus locations include City Campus Newcastle and Coach Lane Campus Newcastle.

Northumbria University is committed to creating an inclusive culture where we take pride in, and value, the diversity of our staff. We encourage and welcome applications from all members of the community. The University holds a bronze Athena Swan award in recognition of our commitment to advancing gender equality, we are a Disability Confident Leader, a member of the Race Equality Charter and are participating in the Stonewall Diversity Champion Programme.

The University has implemented a range of flexible working arrangements, and we are happy to explore candidate requirements as part of the recruitment process.

We are committed to keeping your data safe so it's important for you to know how we use any personal data you give us. For more detailed information, access our Privacy Policy .We are looking for a hard-working, motivated and enthusiastic candidate to join our Security Team. Our Security service prides itself on professionalism, a willingness to support our customers at the University whilst also providing a safe place to work, study & visit. We operate on 24/7 365 basis & therefore flexibility is a must for this role.