CAMHS Acute and Eating Disorders Admin Team Lead

Job description

Job summary

Join Us as We Reopen Our New CAMHS Inpatient Unit

We are pleased to invite applications for Band 5 Admin Team Lead across our CAMHS Acute and Eating Disorder services who'll join our newly redesigned Children and Young People's Mental Health Inpatient Unit, reopening in Autumn 2026.

Following extensive co-design with young people, families and staff, and significant investment in our workforce and therapeutic approach, this is an exciting opportunity to work in a modern, recovery-focused inpatient service delivering high-quality, purposeful care to young people with acute mental health needs.

About the unit

Our refreshed CAMHS inpatient service is built around:

• Purposeful admissions with early review points
• Structured, therapeutic care programmes delivered across 7 days
• Strong links with crisis and community services, including COAST(Crisis Outreach Acute Support Team), and Springtide (ED Day Programme)
• Trauma-informed and autism-aware practice
• A focus on least restrictive practice and improving experience and outcomes
• Supportive MDT working, safe staffing and strong clinical leadership

You will work as part of a skilled and supportive multidisciplinary team, delivering therapeutic care to young people and working closely with families and carers from admission through to discharge.

LocationThe unit is based in Haywards Heath, West Sussex, with on-site parking and good transport links to London and across Sussex, and close proximity to Gatwick Airport.

Main duties of the job

The Admin Team Leader is responsible for leading and coordinating all administrative services across CAMHS Acute and Eating Disorder Services. The role ensures that administration, reception, ward clerk, and medical support functions operate efficiently and provide a high-quality service to staff, patients, and stakeholders.

Key responsibilities include:

• Managing and leading the administrative team
• Overseeing administrative operations
• Managing performance reporting systems
• Providing site and facilities management
• Leading administrative projects and service developments
• Managing administrative budgets and resources
• Developing and maintaining policies, protocols, and administrative systems
• Ensuring confidentiality, information governance, safeguarding, equality, diversity, and health and safety requirements

About us

Working for our organisation

Sussex Partnership NHS Foundation Trust delivers specialist mental health, learning disability and neurodevelopmental services across Sussex.

This post sits within our Specialist CAMHS Services, providing opportunities to gain experience across acute, crisis and community pathways as part of your career development.

We are committed to equality, diversity and inclusion, and to creating a compassionate and supportive working environment where staff feel valued, developed and able to thrive.

What we can offer you

• The opportunity to be part of a newly reopened CAMHS inpatient unit
• Comprehensive induction programme prior to opening where all new staff train together and contribute to the team's therapeutic approach
• A welcoming and supportive team culture with strong clinical leadership
• Structured preceptorship (where applicable) and high-quality clinical supervision
• Access to specific training and ongoing CPD
• Clear development and progression pathways into senior nursing roles
• NHS Pension Scheme and Agenda for Change benefits

If you are looking to start or develop your career in CAMHS and want to make a meaningful difference to young people and their families, we would love to hear from you.

Job description

Job responsibilities

Essential Criteria Qualifications

• Relevant degree-level qualification or equivalent management/senior administrative experience.
• Evidence of continuous personal and professional development.

Knowledge & Experience

• Strong working knowledge of a wide range of administrative procedures.
• Experience of analysing, interpreting, and presenting information.
• Experience of supporting or leading projects.
• Experience of performance monitoring and reporting.
• Experience of line managing staff.

Skills

• Ability to effectively line manage a team and resolve issues/conflict constructively.
• Advanced Microsoft Office skills, particularly Excel, Word and PowerPoint.
• Knowledge of current NHS performance requirements.
• Experience and understanding of performance and information processes.
• Strong numerical and analytical skills.
• Excellent communication and interpersonal skills.
• Ability to engage effectively with people at all levels.
• Demonstrable project management skills.
• Excellent organisational and planning skills.

Personal Attributes & Values

• Demonstrates support for Trust and Care Group values.
• Strong team-working approach.
• Motivated and proactive.
• Able to plan workload effectively, work under pressure, and meet deadlines.
• Positive problem-solving approach.
• Conscientious and reliable.
• Empathy for people using mental health services and understanding of how administration impacts patient experience.
• Ability to travel across sites.
• Punctual and flexible when service needs require.
• Understanding of Human Rights principles in service delivery.

Desirable Criteria Qualifications

• Project Management qualification (e.g. PRINCE2) or equivalent experience.

Knowledge & Experience

• Lived experience of mental health issues.

Key Themes the Interview Panel Is Likely to Focus On

• Leadership and staff management.
• Managing administrative services in a complex environment.
• Performance reporting, KPIs, and data analysis.
• Project management and service improvement.
• Organisation, prioritisation, and working under pressure.
• Communication and stakeholder management.
• Understanding of mental health services, safeguarding, equality, diversity, and human rights

Job description
Job responsibilities

Essential Criteria Qualifications

• Relevant degree-level qualification or equivalent management/senior administrative experience.
• Evidence of continuous personal and professional development.

Knowledge & Experience

• Strong working knowledge of a wide range of administrative procedures.
• Experience of analysing, interpreting, and presenting information.
• Experience of supporting or leading projects.
• Experience of performance monitoring and reporting.
• Experience of line managing staff.

Skills

• Ability to effectively line manage a team and resolve issues/conflict constructively.
• Advanced Microsoft Office skills, particularly Excel, Word and PowerPoint.
• Knowledge of current NHS performance requirements.
• Experience and understanding of performance and information processes.
• Strong numerical and analytical skills.
• Excellent communication and interpersonal skills.
• Ability to engage effectively with people at all levels.
• Demonstrable project management skills.
• Excellent organisational and planning skills.

Personal Attributes & Values

• Demonstrates support for Trust and Care Group values.
• Strong team-working approach.
• Motivated and proactive.
• Able to plan workload effectively, work under pressure, and meet deadlines.
• Positive problem-solving approach.
• Conscientious and reliable.
• Empathy for people using mental health services and understanding of how administration impacts patient experience.
• Ability to travel across sites.
• Punctual and flexible when service needs require.
• Understanding of Human Rights principles in service delivery.

Desirable Criteria Qualifications

• Project Management qualification (e.g. PRINCE2) or equivalent experience.

Knowledge & Experience

• Lived experience of mental health issues.

Key Themes the Interview Panel Is Likely to Focus On

• Leadership and staff management.
• Managing administrative services in a complex environment.
• Performance reporting, KPIs, and data analysis.
• Project management and service improvement.
• Organisation, prioritisation, and working under pressure.
• Communication and stakeholder management.
• Understanding of mental health services, safeguarding, equality, diversity, and human rights

Person Specification

Qualifications

Essential

• Relevant degree level qualification or equivalent management / senior administrative experience or diploma level plus equivalent experience.
• Evidence of continuous personal and professional development

Desirable

• Project management qualification for example PRINCE2 or equivalent experience

Knowledge

Essential

• Strong working knowledge of a wide range of administrative procedures gained through training and experience in administrative posts
• Experience and evidence of supporting or leading on a project
• Experience and evidence of analysing, interpreting and presenting information
• Experience of performance monitoring
• Experience of line management of staff

skills

Essential

• Excellent range of communication skills and good interpersonal skills
• Advanced skills in MS Microsoft; Excel, Word and PowerPoint Knowledge of current NHS performance agenda

Person Specification
Qualifications

Essential

• Relevant degree level qualification or equivalent management / senior administrative experience or diploma level plus equivalent experience.
• Evidence of continuous personal and professional development

Desirable

• Project management qualification for example PRINCE2 or equivalent experience

Knowledge

Essential

• Strong working knowledge of a wide range of administrative procedures gained through training and experience in administrative posts
• Experience and evidence of supporting or leading on a project
• Experience and evidence of analysing, interpreting and presenting information
• Experience of performance monitoring
• Experience of line management of staff

skills

Essential

• Excellent range of communication skills and good interpersonal skills
• Advanced skills in MS Microsoft; Excel, Word and PowerPoint Knowledge of current NHS performance agenda

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the .

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. .

Additional information
Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the .

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. .

Employer details

Employer name

Sussex Partnership NHS Foundation Trust
Address

The Harbour Unit

Lewes Rd,

Haywards Heath

RH16 4EX

United Kingdom

Employer's website