Business Support Team Leader - CFHD

Job description

Job summary

We have an excitingopportunity for a part time 0.6wte (30 hours), office-based Band 4 Business Support Team Leaderto join our friendly team working within our Southern Business SupportTeam, based at our Lescaze site, Dartington.

You will be leading a team of business support colleagues to help ensure the smooth operational running of our services' physical health pathways across Torbay and South Devon.

Children and Family Health Devon(CFHD) is the place to be!

We have developedan innovative, integrated model of children's community services and arelooking to appoint enthusiastic individuals within the business supportfunction. You will be joining a strong, enthusiastic and supportive group ofprofessionals who will be your peers and colleagues this provides a realsense of professional collaboration at work that will be an asset to your dailywork, your career development and your support network.

Main duties of the job

Are you ready to thrive in a fast-paced, dynamicenvironment?

We are looking for a proactive and organised individual to play akey role within our Southern Business Support Team, overseeing a range ofessential administrative functions including:

• providing day-to-day linemanagement of up to eight direct reports
• dealing with management issues suchas workload, performance, absence etc
• mailbox management
• clinic planning
• data validation
• building compliance oversight

and more

About us

At Children and Family Health Devon, we are dedicated toimproving the physical and mental health of children and young people acrossDevon and Torbay. We aim to create an environment where children and youngpeople can thrive and are committed to reducing health inequalities andproviding specialised support, empowering them to lead healthy, fulfillinglives.

Our children andyoung people say

We would like thepeople who work for Children and Family Health Devon to be understanding,patient and respectful. They should be trustworthy and make us feel safe andcomfortable. It is important that they use their skills and experience tolisten carefully in a non-patronising and non-judgemental way. When staff arepositive and friendly, they help to create an environment that is informal andwithout pressure.

Who we are

We are an alliance of NHS organisations led by DevonPartnership Trust. We are a group of professionals including psychologists,psychiatrists, occupational therapists, speech and language therapists,physiotherapists, nurses and many other professions.

Join us inbeautiful Devon

With access to moors, sea and cities, there areplenty of opportunities to enjoy Devon. Whether you enjoy spending timeinthe cultural hub of Exeter, exploring the Jurassic coastline or discovering theworld surfing reserve in North Devon there really is something for everyone.

Job description

Job responsibilities

FullVacancy details can be found on the attached Job Description/PersonSpecification. Please refer to your suitability to the post in your supportinginformation from the role requirements or person specification.

Informationregarding the clinical pathways we support within Business Support can be foundon the Children and Family Health Devon website.

Job description
Job responsibilities

FullVacancy details can be found on the attached Job Description/PersonSpecification. Please refer to your suitability to the post in your supportinginformation from the role requirements or person specification.

Informationregarding the clinical pathways we support within Business Support can be foundon the Children and Family Health Devon website.

Person Specification

Qualifications

Essential

• Good general education e.g. GCSEs or equivalent
• Relevant administrative or IT qualifications e.g. ECDL, RSA, NVQ etc
• Qualification in supervisory or line management or relevant experience to NVQ 4 or equivalent level

Desirable

• NVQ level 4 Business Administration or equivalent experience
• Qualification in supervisory or line management or relevant experience

Experience

Essential

• Computer literate
• Good working knowledge of Microsoft Office packages including Outlook, Word, Excel
• Good knowledge of a wide range of office procedures
• Clerical, administrative or reception experience (minimum 3 years)
• Experience in line management of administrative staff
• Experience within a customer care, healthcare or social care setting
• Good knowledge of a wide range of office procedures
• Experience of dealing with difficult HR/staffing issues
• Experience of Supervision of Staff
• Experience of HR Processes
• Experience in Minute Taking

Desirable

• Good knowledge of a wide range of office procedures
• Experience of dealing with difficult HR/staffing issues
• Experience of Supervision of Staff
• Experience of HR Processes
• Experience in Minute Taking

Person Specification
Qualifications

Essential

• Good general education e.g. GCSEs or equivalent
• Relevant administrative or IT qualifications e.g. ECDL, RSA, NVQ etc
• Qualification in supervisory or line management or relevant experience to NVQ 4 or equivalent level

Desirable

• NVQ level 4 Business Administration or equivalent experience
• Qualification in supervisory or line management or relevant experience

Experience

Essential

• Computer literate
• Good working knowledge of Microsoft Office packages including Outlook, Word, Excel
• Good knowledge of a wide range of office procedures
• Clerical, administrative or reception experience (minimum 3 years)
• Experience in line management of administrative staff
• Experience within a customer care, healthcare or social care setting
• Good knowledge of a wide range of office procedures
• Experience of dealing with difficult HR/staffing issues
• Experience of Supervision of Staff
• Experience of HR Processes
• Experience in Minute Taking

Desirable

• Good knowledge of a wide range of office procedures
• Experience of dealing with difficult HR/staffing issues
• Experience of Supervision of Staff
• Experience of HR Processes
• Experience in Minute Taking

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Devon Partnership NHS Trust
Address

Children & Family Health Devon

Lescaze Offices

Shinners Bridge

Dartington

Devon

TQ9 6JE

United Kingdom

Employer's website