Business Support Officer

Job description

• You will work within the Information & Data Governance Team within the Legal & Governance Directorate ,liaising with internal and external customer groups and strategic partners, including:
• Senior Managers and staff within GMCA
• Senior Members & Officers from across the GM Local Authorities and other regional and national Local Authorities
• Shared service role with Transport of Greater Manchester [TfGM]

• Provide business support and administration, including diary management, to meet the support needs of the service, managing performance and development needs to achieve work objectives and service priorities.

• Provide business support and administration to effectively contribute to the monitoring, evaluation and improvement of all business support activities and house-keeping protocols that support the needs of the service and corporate initiatives.

• Contribute effectively to the design, implementation and maintenance of high quality management information systems and business support activities, providing comprehensive advice to stakeholders.

• Deal efficiently and courteously, with tact and diplomacy, to all queries and correspondence, both written and verbal from a wide range of internal and external customers.

• Provide accurate research and analysis support where required and produce a range of high quality communication, such as emails, reports and briefing notes for various audiences and purposes including complex, confidential and sensitive correspondence.

• Provide support to senior officers as required, including attendance at meetings, taking of notes/minutes of meetings as required.

• Procure, monitor and maintain office stationary and equipment, ensuring changes are made in line with procedures, budgets and agreed timescales.