Business Support Assistant - School Services

Job description

INTERNAL VACANCY

The City of York Council's corporate Business Support Service is offering an exciting opportunity for an enthusiastic and experienced administrator to join our team.

Successful candidate will provide high quality administrative support within the Children and Education Directorate, supporting various teams which include Early Years, School Services, Free School Meals, Licences and Admissions. They will work closely with, practitioners, service managers and partner agencies.

As part of the team the postholder will be required to perform a number of tasks and the key skills required include:

• Ability to arrange and minute meetings.
• Effective, tactful and diplomatic interpersonal skills.
• High degree of computer literacy including experience of working with a variety of information technology.
• Ability to work effectively and flexibly as part of a team and using their own initiative.
• To be responsive to changing priorities and conflicting demands.
• Strong organisational skills, including good time and task management.
• Ability to work within a multi-agency environment.
• Ability to adapt working practices, suggest service improvements and be responsive to change.
• Ability to interrogate the case management database to obtain required information.

As part of the team the postholder will have opportunities for:

• Supporting the development of existing systems and processes.
• Using your initiative to build the role and develop with a new team dynamic.
• Developing a working knowledge of a variety of software packages.
• Ongoing personal development in our supportive environment.

This post is suitable as a job share opportunity.

Hybrid working arrangements are available for this role. Each role at CYC is different and your working arrangements will be determined based on the requirements of the role and in collaboration with you and your needs as part of the recruitment process. Your contractual location will be the designated council office for your team.

The Council is committed to investing in the talent and wellbeing of our staff and can offer a generous annual leave allowance, access to the Local Government Pension Scheme, comprehensive Health & Wellbeing initiatives and a reward package which recognises your contribution. We can offer flexible working practices, community engagement and volunteer activities and, as part of our commitment to you, promote continuous Learning & Development. In addition we also offer a growing range of discounts, rewards and savings.

For further information or an informal discussion please contact Lizzie Norman (Business Support Operations Manager) at [email protected] or on 01904 555481.

Closing date: Thursday 24 September 2026 at 12 midnight

Interview date: Week commencing Monday 28 September 2026

Internally advertised posts are only open to CYC, WWY and Be Independent employees. Explore and Veritau employees are not eligible to apply for these posts.