Business Change Facilitator- Digital Services

Job description

Job summary

This post is fixed term/secondment for 15 months until 31st March 2028 to meet the needs of the service

If you are interested in applying for the secondment position, you must obtain permission from your current line manager prior to applying for this post.

The Business Change Facilitator will be imperative to ensuring the embedding and successful adoption of a portfolio of clinical and non-clinical digital transformation projects across services within Velindre University NHS Trust (Velindre Cancer Services and the Welsh Blood Service). This role is integral to enabling a more user-centred, inclusive and problem-first approach to digital services transformation at VUNHST, enhancing change and adoption of digital solutions and measuring impact of our initiatives.

Under the leadership of the Business Change Manager, the postholder will support the development of a transformation and innovation support offer for the wider trust including toolkits and workshops. The postholder will be expected to independently lead on activities including planning, organising and facilitating workshops and meetings, the development of training packages and raising the profile of digital innovation and transformation opportunities internally and externally to support digital change and benefits realisation.

The ability to speak Welsh is desirable for this post; Welsh and/or English speakers are equally welcome to apply.

Main duties of the job

The postholder will also be expected to identify opportunities to share success stories across the Trust, to cascade best practice and encourage cross-directorate or team scale up, alongside promoting following digital processes safely.

The Business Change Facilitator will need to autonomously work with stakeholders to design appropriate support packages and ensure solutions are put to best use. The postholder will need to proactively engage across the organisation with strong influencing, partnership and relationship-building skills, embedding a network of champions across the organisation, improving two-way communication and opportunities to collaborate on current and new digital services from the outset. They will also need to manage stakeholders and conflicting views, taking account of their levels of influence and particular interests

About us

At Velindre University NHS Trust, we are proud to deliver specialist services across Wales through the Velindre Cancer Centre and Welsh Blood Service, supported by our corporate teams and partnerships with NHS Wales Shared Services Partnership and Health Technology Wales.

As we look to the future, we are preparing for the opening of the new Velindre Cancer Centre (nVCC) in Spring 2027an exciting milestone that will transform cancer care for our population. Located within easy reach of the vibrant city of Cardiff and the stunning Brecon Beacons, we offer a unique working environment that combines innovation, collaboration and an excellent quality of life.

Since our formation in 1994, our dedicated workforce has remained committed to delivering the principles of prudent healthcare across a wide range of roles. We continue to play a vital role in our communities and have ambitious plans to further improve the services we provide.

Everything we do is underpinned by our Trust values. We are caring, respectful, and accountable in how we work with patients, donors, partners and each otherensuring we deliver the highest standards of care while continuously striving to improve.

If you want to work for an organisation that makes a real difference, embraces innovation, and offers rewarding career opportunities in an inspiring setting, Velindre University NHS Trust is the place for you.

Job description

Job responsibilities

You will be able to find a full Job description and Person Specification attached within the supporting documents or please click Apply now to view in Trac.

Job description
Job responsibilities

You will be able to find a full Job description and Person Specification attached within the supporting documents or please click Apply now to view in Trac.

Person Specification

Qualifications and Knowledge

Essential

• Degree or equivalent professional / managerial qualification.
• Evidence of change management knowledge or equivalent experience.
• Extensive Microsoft Office knowledge
• Technically competent with various software programmes (e.g. Microsoft 365, Clipchamp).
• Evidence of continued professional development / further training.

Desirable

• Knowledge of learning technology solutions
• Change Management Qualification e.g. APMG Change Management Practitioner or BCS Business Change Foundation
• Project Management Qualification e.g. PRINCE2

Experience

Essential

• Experience in change management or equivalent experience.
• Experience of delivering change in a complex organisation.
• Experience of training to support business change
• Experience/understanding of NHS patient-based information, pathways and protocols
• Experience of facilitating workshops or training sessions.
• Experience of working with multidisciplinary teams at varying levels of seniority and a commitment / proven experience of partnership working.

Desirable

• Experience of identifying and validating project benefits and evaluation metrics.
• Experience of supporting networks with a wide range of staff across an organisation

Skills and Attributes

Essential

• Ability to negotiate and influence others in a positive manner confidence to deal with different priorities and differing views to instigate and achieve change and improvement.
• Effective leadership, interpersonal and communication skills including facilitation, negotiation, obtaining, providing and presenting information.
• Ability to adapt and deal with situations and manage expectations during periods of change and be able to take account of the broader perspective and how it affects other areas.
• Ability to work under pressure and to tight deadlines including changing demands and priorities.
• Additional demonstrable qualities that are be beneficial to the role e.g. competence and communication, trust and loyalty
• Required to work on own initiative.
• Strong delivery focus, with the ability to drive progress forward and a concern for results and achieving goals.
• Be politically and culturally aware.

Desirable

• Welsh Language Skills levels 1 to 5 in understanding, speaking, reading, and writing in Welsh.

Person Specification
Qualifications and Knowledge

Essential

• Degree or equivalent professional / managerial qualification.
• Evidence of change management knowledge or equivalent experience.
• Extensive Microsoft Office knowledge
• Technically competent with various software programmes (e.g. Microsoft 365, Clipchamp).
• Evidence of continued professional development / further training.

Desirable

• Knowledge of learning technology solutions
• Change Management Qualification e.g. APMG Change Management Practitioner or BCS Business Change Foundation
• Project Management Qualification e.g. PRINCE2

Experience

Essential

• Experience in change management or equivalent experience.
• Experience of delivering change in a complex organisation.
• Experience of training to support business change
• Experience/understanding of NHS patient-based information, pathways and protocols
• Experience of facilitating workshops or training sessions.
• Experience of working with multidisciplinary teams at varying levels of seniority and a commitment / proven experience of partnership working.

Desirable

• Experience of identifying and validating project benefits and evaluation metrics.
• Experience of supporting networks with a wide range of staff across an organisation

Skills and Attributes

Essential

• Ability to negotiate and influence others in a positive manner confidence to deal with different priorities and differing views to instigate and achieve change and improvement.
• Effective leadership, interpersonal and communication skills including facilitation, negotiation, obtaining, providing and presenting information.
• Ability to adapt and deal with situations and manage expectations during periods of change and be able to take account of the broader perspective and how it affects other areas.
• Ability to work under pressure and to tight deadlines including changing demands and priorities.
• Additional demonstrable qualities that are be beneficial to the role e.g. competence and communication, trust and loyalty
• Required to work on own initiative.
• Strong delivery focus, with the ability to drive progress forward and a concern for results and achieving goals.
• Be politically and culturally aware.

Desirable

• Welsh Language Skills levels 1 to 5 in understanding, speaking, reading, and writing in Welsh.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the .

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. .

Additional information
Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the .

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. .

Employer details

Employer name

Velindre University NHS Trust
Address

Velindre Cancer Centre

Velindre Road

Cardiff

CF14 2TL

United Kingdom

Employer's website