Business Analyst

Job description

Shape the Future of Strategic Transformation.

About This Role

The University of Wolverhampton is seeking an analytical and forward-thinking Business Analyst to join our Strategic Projects team. This is a pivotal role supporting the delivery of transformation and improvement initiatives across the University. You will work closely with stakeholders to understand business needs, analyse processes, and help design innovative solutions that enhance efficiency, performance, and the overall student and staff experience. By contributing to high-impact projects, you will play a key role in shaping the future direction of the University.

What You Will Be Doing

• Collaborating with stakeholders across faculties and professional services to gather, analyse, and document business requirements
• Mapping current ("as-is") and future ("to-be") processes to identify opportunities for improvement
• Supporting the delivery of strategic projects through data analysis, reporting, and insight generation
• Facilitating workshops, meetings, and stakeholder discussions to drive consensus and clarity
• Producing high-quality documentation including business cases, requirements specifications, and process maps
• Supporting project governance activities, including tracking progress, risks, issues, and benefits
• Using data to inform decision-making and measure the impact of change initiatives
• Assisting in the adoption of new systems, processes, and ways of working across the organisation
• Ensuring alignment with institutional priorities, policies, and regulatory requirements
• Contributing to continuous improvement of business analysis practices within the Strategic Projects team

What We Are Looking For

Essential:

• Degree or equivalent qualification, or substantial relevant professional experience
• Strong analytical and problem-solving skills with the ability to interpret complex information
• Proven experience in business analysis, requirements gathering, or process improvement
• Excellent organisational and planning skills with the ability to manage competing priorities
• Strong communication and interpersonal skills, with the ability to engage stakeholders at all levels
• Experience producing clear documentation such as process maps, business requirements, or reports
• Proficiency in Microsoft Office tools (e.g., Excel, Word, PowerPoint) and familiarity with data analysis techniques
• Ability to work both independently and collaboratively within a project environment

Desirable:

• Experience working within higher education, public sector, or large complex organisations
• Knowledge of business analysis frameworks or methodologies (e.g., Agile, Lean, PRINCE2 environment)
• Experience using process mapping or data visualisation tools (e.g., Visio, Power BI)
• Understanding of change management principles
• Business Analysis certification (e.g., BCS, IIBA) or willingness to work towards accreditation

Our Values

As a proud values-led institution, the University of Wolverhampton is committed to fostering a culture that is:

• Accountable - We act with integrity, take responsibility, and deliver on our promises
• Resilient - We adapt and respond positively to challenges
• Inclusive - We create an environment where everyone feels respected, valued, and supported
• Ambitious - We strive for excellence, innovation, and continuous improvement

What We Offer

• A supportive and collaborative working environment
• Opportunities for professional development and career progression
• Exposure to strategic, high-impact projects across the University
• Generous annual leave and pension scheme
• Flexible and hybrid working opportunities (where applicable)
• The opportunity to make a meaningful contribution to the University's strategic goals

Apply Now

To apply, please visit our careers page and submit your application online.

For informal enquiries, please contact: Dave Anson - [email protected]