Business & Administration Manager

Job description

Job summary

Do you have demonstratable project & business management experience?

We are seeking a highly organised and motivated Business & Administration Manager to join our Adult and Older Adult Mental Health Services.

This is a key operational role responsible for leading and supporting administrative teams across services, ensuring high-quality, consistent and resilient administrative support that enables safe and effective patient care.

Working closely with Service Managers, Team Managers and Clinical Leads, you will support service improvement, performance management and business functions across adult and older adult pathways contributing to the ongoing development and efficiency of services.

You will need to have strong organisational, analytical and leadership skills and be a confident communicator.
This is an excellent opportunity for someone with a strong background in administration, business support or performance management, ideally within the NHS or public sector, who is passionate about improving services and supporting teams to deliver high standards of care.
Main duties of the job

In this role, you will:

• Provide line management, supervision and support to administrative staff across Adult and Older Adult Mental Health Services
• Ensure effective and consistent administrative processes are in place and aligned to Trust policies
• Support the delivery of service improvement and transformation initiatives across pathways
• Collect, analyse and present performance and operational data to support service delivery and decision-making
• Ensure accurate recording of activity and support teams to maintain high data quality standards
• Coordinate and support business and operational functions, including meetings, reporting and governance processes
• Work collaboratively with clinical and operational colleagues to ensure administrative systems support patient pathways
• Support workforce processes including recruitment, induction, training compliance and rota coordination

About us

Oxford Health is a great place to work and to be able to showcase the best of yourself when making an application please read the "candidate guide to making an application" and ensure your supporting statement is tailored to the role you are applying for and addresses any essential criteria.

As a Trust we provide physical, mental health and social care for people of all ages across Oxfordshire, Buckinghamshire, Swindon, Wiltshire, Bath and Northeast Somerset. Our services are delivered at community bases, hospitals, clinics and people's homes, delivering care as close to home as possible. Our vision is that no matter who you are or where you are, you will tell us that you receive: "Outstanding care delivered by an outstanding team"

Our values are: "Caring, safe and excellent"

We offer a wide range of benefits designed to support your career and wellbeing. These include:

o Excellent opportunities for career progressiono Access to tailored individual and Trust wide learning and developmento 27 days annual leave, plus bank holidays, rising to 33 days with continuous serviceo NHS Discount across a wide range of shops, restaurants and retailerso Competitive pension schemeo Lease car schemeo Cycle to work schemeo Employee Assistance Programmeo Mental Health First Aiderso Staff accommodation (please note waiting lists apply)o Staff networking and support groups hosted by our Equality, Diversity & Inclusion team

Job description

Job responsibilities

We hope that the advert has given you a clear understanding of the skills we are seeking and the opportunity at hand. You will need to use the supporting statement element of your application form to demonstrate your suitability for this role and you should refer to the job description, person specification and the guidance notes attached to this role to help you tailor your application.

The essential and desirable criteria will be used to shortlist for interview, and you should ensure that you refer to these within your application to increase your chances of being selected for interview.

Job description
Job responsibilities

We hope that the advert has given you a clear understanding of the skills we are seeking and the opportunity at hand. You will need to use the supporting statement element of your application form to demonstrate your suitability for this role and you should refer to the job description, person specification and the guidance notes attached to this role to help you tailor your application.

The essential and desirable criteria will be used to shortlist for interview, and you should ensure that you refer to these within your application to increase your chances of being selected for interview.

Person Specification

Qualifications

Essential

• Educated to degree level or equivalent professional qualification

Desirable

• Project management qualification or extensive project experience

Knowledge

Essential

• Able to demonstrate knowledge and understanding of operational business issues with the public sector
• Knowledge and understanding of programme and project management structures
• Advanced knowledge of Microsoft office applications

Job related Aptitude and Skills

Essential

• Experience working under pressure with tight deadlines, excellent organisational and time management skills
• Confident communication skills both within service and to partners
• Able to work autonomously
• Experience of handling confidential and sensitive issues appropriately

Experience

Essential

• Experience of taking and transcribing formal minutes
• Evidence of managing small/medium sized projects

Desirable

• Experience at managerial level within NHS or large public sector organisation

Additional

Essential

• Ability to travel independently between sites within the Trust

Person Specification
Qualifications

Essential

• Educated to degree level or equivalent professional qualification

Desirable

• Project management qualification or extensive project experience

Knowledge

Essential

• Able to demonstrate knowledge and understanding of operational business issues with the public sector
• Knowledge and understanding of programme and project management structures
• Advanced knowledge of Microsoft office applications

Job related Aptitude and Skills

Essential

• Experience working under pressure with tight deadlines, excellent organisational and time management skills
• Confident communication skills both within service and to partners
• Able to work autonomously
• Experience of handling confidential and sensitive issues appropriately

Experience

Essential

• Experience of taking and transcribing formal minutes
• Evidence of managing small/medium sized projects

Desirable

• Experience at managerial level within NHS or large public sector organisation

Additional

Essential

• Ability to travel independently between sites within the Trust

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Oxford Health NHS Trust
Address

Oxford Health Site to be confirmed

Oxford

OX3 7JX

United Kingdom

Employer's website