Biologics Administrator - Dermatology

Job description

Detailed job description and main responsibilities

Utilising CAREFLOW (Patient Administration System) E-Track, EPRO, EVOLVE, ClinicMan, ICE and MS Teams to provide an efficient service for patients, staff and visitors, when required.
To utilise other software packages, as required, to maintain records for audit directly relevant to the post.
Support the smooth running of the Dermatology and Plastic Surgery Department.
Respond to enquiries from clinics and wards (personal and telephone) ensuring good communication and appropriate referrals.
Knowledge of the secretarial work within the specialty enabling appropriate support with workloads.
Demonstrate initiative tact and ensure confidentiality is maintained at all times.
To liaise with patients, consultants/teams, pre-assessment centres, wards, and other departments and communicate with patients, relatives and other hospitals.

Person specification

Qualifications

Essential criteria

• Educated to GCSE level standard English Language at Grade A - C (or equivalent)
• RSA II typing or equivalent experience
• Audio typing qualification or recent relevant experience

Desirable criteria

• NVQ II or III Business Administration

Experience

Essential criteria

• Experience of using MS Office, particularly MS Word/Excel/Outlook
• Previous Secretarial/Office experience
• Experience of working with the public and/or other professionals
• Demonstrate an understanding of customer care/ability to work with sensitive and confidential information

Desirable criteria

• Experience of working within the NHS and an understanding of medical terminology
• Experience of using Hospital systems, for example PAS (Patient Administration System)

Knowledge

Essential criteria

• Knowledge and understanding of Confidentiality and the Data Protection ACT

Desirable criteria

• Understanding and working practice of NHS performance targets including 18-week referral to treatment times

Disclosure & Barring Check Fee

Where your role requires a DBS check, the Trust will pay the fee upfront and reclaim the cost (including a £5 admin fee) from your first month's salary. Volunteers are exempt.

Our Values - At the heart of all we do
We recruit not just for skills but for behaviours aligned with our core values: dedication, care, courage, and innovation. Show us how you live these values in your application and interview.

Early closure notice

We may close this advert early if we receive enough applications-please apply without delay.

International Applicants & Sponsorship
Applications from candidates requiring UK sponsorship are welcome where the role is eligible for sponsorship under current UK Visas and Immigration (UKVI) rules.

Please note that not all roles will meet the eligibility requirements for Skilled Worker sponsorship. Eligibility is determined by factors including occupation code, skill level and salary thresholds in line with UKVI guidance.

Most non-UK/Republic of Ireland nationals require a visa to work in the UK. Candidates are encouraged to review current visa requirements and eligibility before applying: