Bank Healthcare Support Worker

Job description

Our cultural ambition is to have a culture that places people at the heart of all we do, where we all belong, and where learning, improvement and excellence thrive.

Job overview

Hampshire Hospitals NHS Foundation Trust are seeking motivated, dynamic Healthcare Support Workers to join our Bank, who will complement our current experienced and specialist workforce, who are passionate about providing optimal care for our patients.

Main duties of the job

Our Trust is looking for experienced Healthcare Support Workers with a minimum of 12 months experience in a Hospital, Residential or Care home setting, who are able to work effectively in a variety of different Adult wards and departments and as part of a multi-disciplinary team. You will be committed to demonstrating our Trusts ICARE values.

After a qualifying period, our Bank Healthcare Support Worker role offers a variety of shifts including early, late, long day and night shifts with flexibility to support a positive and flexible work life balance.

In return for your hard work and commitment HHFT can offer you some fantastic benefits: -

• Competitive Pay Rates
• Flexible working options
• Choice of shifts
• App for your phone to enable you to book shifts anytime
• Free DBS
• NHS training
• NHS pension scheme
• Choice of weekly or monthly pay
• Choice of Hospital Site- Basingstoke, Winchester or Andover

If you are truly compassionate about the care you provide, then we would like to hear from you. Please note that you need to be aged 18+ to apply for this role.

WE DO NOT OFFER VISA SPONSORSHIP FOR THIS ROLE

Please kindly do not re-apply if you have applied within the last 6 months.

Working for our organisation

Hampshire Hospitals NHS Foundation Trust (HHFT) provides hospital services to around 570,000 people living in Hampshire and parts of West Berkshire, and specialist services to patients from all over the country. We deliver a full range of district hospital services in a variety of locations.

Joining our Bank as a Healthcare Support Worker could be your main source of income, or an additional role. There are good opportunities for continued professional development within our Trust, with a full induction programme provided, whilst becoming a valued member of the team.

We offer competitive pay rates and the eligibility of many benefits as our permanent members of staff, including:

• Free paid for mandatory training/Induction
• Monthly or weekly pay
• Unsocial hours enhancements (where applicable)
• NHS Pension scheme

Our Trust uses electronic rostering, which provides the freedom to view and book available shifts online - via PC, smartphone/tablet - from the comfort of your home.

Detailed job description and main responsibilities

Detailed job description and main responsibilities

For further information about this role please see Job Description document attached.

If you have any further queries, please do not hesitate to contact us.

Person specification

Training & Qualifications

Essential criteria

• Literacy level 1 or equivalent (GCSE D-G, 3-6)
• Numeracy level 1 or equivalent (GCSE D-G, 3-6)
• The Care Certificate

Desirable criteria

• NVQ level 2/3 or equivalent or above in Health or Health and Social Care or working towards an award
• ESOL level 2 or equivalent (if English not first language)

Experience & Knowledge

Essential criteria

• Experience in a public facing/customer care role or environment
• A minimum of 12 months care experience

Desirable criteria

• Previous experience in a Health/Health and Social Care role
• Previous NHS experience / Understanding of NHS/Social care systems

Skills & Ability

Essential criteria

• Good written and verbal communication in the English language

Using AI in Your Application

We support the use of technology to help manage time and improve efficiency, but it is your responsibility to ensure your application is personalised and accurately reflects your own skills, experience and values.

AI tools can be useful when drafting an application, but they should only be used to assist you. The content submitted must be your own work and an authentic representation of your knowledge, abilities and experiences.

Applications that rely heavily on AI-generated content may be rejected. For example, we may receive multiple applications containing identical or generic wording that does not reflect the individual applicant.

The use of AI during assessments, including interviews, is not permitted unless this has been agreed in advance as a reasonable adjustment. For virtual interviews, you may be asked to provide a 360-degree view of the room and confirm that no additional devices are being used. If AI use is suspected during an interview, we may pause the interview, ask questions regarding its use, or adapt our assessment approach.

Working in healthcare requires integrity, honesty and accountability. We expect all applications and assessments to be a genuine reflection of your own experience, knowledge and values.
Our Commitment to Inclusion

We are committed to equality, diversity and inclusion in both the delivery of our services and the recruitment and management of our staff.

We welcome applications from everyone who has the skills, experience and values required for the role, regardless of age, disability, gender reassignment, race, religion or belief, sex, sexual orientation, marriage or civil partnership status, pregnancy or maternity.
Happy to Talk Flexible Working

We are committed to supporting flexible ways of working and will consider all requests for flexible and part-time working wherever service needs allow.
Important Information About Your Application
Recruitment Process

Applications are submitted through our recruitment system, Trac. Following submission, all correspondence relating to your application will be sent from apps.trac.jobs. Please regularly check your inbox, including your junk or spam folders.

Shortlisted candidates will normally be contacted at least five working days before their interview date.
Vacancy Closing Dates

This vacancy may close before the advertised closing date if sufficient applications are received. We therefore encourage you to submit your application as early as possible.
English Language Requirement

In line with Part 7 of the Immigration Act 2016, all applicants must be able to communicate effectively in spoken and written English. This will be assessed during the recruitment process.
Pre-Employment Checks and Probation
Keeping Patients Safe

At Hampshire Hospitals NHS Foundation Trust, patient safety is our highest priority. We recommend that staff are vaccinated against COVID-19 and understand that we continue to care for patients who are COVID-19 positive within our services.
Probationary Period

All new employees will be required to complete a six-month probationary period as part of their employment with the Trust.

Tackling Climate Change: Hampshire Hospitals aims to embed sustainability and net zero carbon principles into the delivery of care across all its services. To find out more, search