Bank Domestic Assistant

Job description

Our cultural ambition is to have a culture that places people at the heart of all we do, where we all belong, and where learning, improvement and excellence thrive.

Job overview

We are currently looking for flexible, adaptable, and reliable Bank Domestic Assistants who may already have some experience working within a hospital or care setting, to work as part of our friendly and growing team.

You will become part of a dedicated team who are passionate about supporting the NHS and its staff in their vital work by keeping premises clean, safe and hygienic. Bank contracts are great for those who need a bit more flexibility or an ideal opportunity to come in and try a role to see if it suits you before looking at a permanent contract.

Successful candidates will be expected to work across the Basingstoke site, carrying out services in a professional, efficient, friendly and polite manner.

If invited to interview, you will need to bring photo ID with you and must complete and pass a skills test in order to proceed to interview.

Main duties of the job

What would you do?
• vacuum cleaning; mopping; dusting, cleaning mirrors, baths, showers, sinks, toilets, washing of tiled surfaces and paintwork; walls and ceilings; emptying and cleaning bins and making sure paper towels; toilet tissue; and hand soap dispensers are replenished
• If you are working in a ward you will usually have additional duties such as washing up and cleaning the kitchen, helping to serve drinks and some basic laundry duties.

What experience and skills do you need?
• You do not need to have any experience as full training and support will be provided
• We are looking for people with the right values who want to make a difference and play a part in the provision of excellent care to our patients
• You will need to have good basic level of English because you may need to speak to patients, visitors and staff in a healthcare environment as well as reporting any issues, and keeping basic records.

Typical Shift times are 7.30am to 3.30pm, 12.00 midday to 8.00pm, 5.00pm, to 8.00pm or 10.00pm and 5.50pm to 1.30am over 7 days per week. Some flexibility with these hours may be offered.

If you have good communication skills, and work well in a fast paced environment, Hampshire Hospitals Foundation Trust welcomes your application.

A skills test will need to be completed and passed in order to be interviewed.

Please kindly do not re-apply if you have applied within the last 3 months.

Working for our organisation

What do you need to think about before applying?
• This role is physically demanding, and you will be moving/using equipment and furniture, stretching, reaching, bending and doing lots of repetitive movements
• You will also be exposed to dirt, dust and smells
• If you are applying for a role with an early start or part time hours, please make sure you think about how you will get to the site and that the hours will work for you.

Hampshire Hospitals NHS Foundation Trust (HHFT) provides hospital services to around 570,000 people living in Hampshire and parts of West Berkshire, and specialist services to patients from all over the country. We deliver a full range of district hospital services in a variety of locations.

Detailed job description and main responsibilities

Detailed job description and main responsibilities

For further information about this role please see Job Description document attached.

If you have any further queries, please do not hesitate to contact us on 01256 313374.

Person specification

Training & Qualifications

Essential criteria

• Good general education at GCSE level or equivalent

Desirable criteria

• NVQ or Customer care training

Experience

Essential criteria

• Knowledge of COSHH regulations
• Knowledge of manual handling and health and safety regulations
• Knowledge of Infection Control procedures

Desirable criteria

• Experience working within a healthcare environment
• Experience in using floor machinery

Skills & Abilities

Essential criteria

• Autonomous application of knowledge, skills & experience
• Ability to communicate effectively with patients, ward staff and Domestic Team
• Ability to work well as part of a team

Other Specific Requirements

Essential criteria

• Wil be willing to work flexible hours, pressured workload to meet organisational needs
• Occasional need to support service across site for escalation and training purposes

Using AI in Your Application

We support the use of technology to help manage time and improve efficiency, but it is your responsibility to ensure your application is personalised and accurately reflects your own skills, experience and values.

AI tools can be useful when drafting an application, but they should only be used to assist you. The content submitted must be your own work and an authentic representation of your knowledge, abilities and experiences.

Applications that rely heavily on AI-generated content may be rejected. For example, we may receive multiple applications containing identical or generic wording that does not reflect the individual applicant.

The use of AI during assessments, including interviews, is not permitted unless this has been agreed in advance as a reasonable adjustment. For virtual interviews, you may be asked to provide a 360-degree view of the room and confirm that no additional devices are being used. If AI use is suspected during an interview, we may pause the interview, ask questions regarding its use, or adapt our assessment approach.

Working in healthcare requires integrity, honesty and accountability. We expect all applications and assessments to be a genuine reflection of your own experience, knowledge and values.
Our Commitment to Inclusion

We are committed to equality, diversity and inclusion in both the delivery of our services and the recruitment and management of our staff.

We welcome applications from everyone who has the skills, experience and values required for the role, regardless of age, disability, gender reassignment, race, religion or belief, sex, sexual orientation, marriage or civil partnership status, pregnancy or maternity.
Happy to Talk Flexible Working

We are committed to supporting flexible ways of working and will consider all requests for flexible and part-time working wherever service needs allow.
Important Information About Your Application
Recruitment Process

Applications are submitted through our recruitment system, Trac. Following submission, all correspondence relating to your application will be sent from apps.trac.jobs. Please regularly check your inbox, including your junk or spam folders.

Shortlisted candidates will normally be contacted at least five working days before their interview date.
Vacancy Closing Dates

This vacancy may close before the advertised closing date if sufficient applications are received. We therefore encourage you to submit your application as early as possible.
English Language Requirement

In line with Part 7 of the Immigration Act 2016, all applicants must be able to communicate effectively in spoken and written English. This will be assessed during the recruitment process.
Pre-Employment Checks and Probation
Keeping Patients Safe

At Hampshire Hospitals NHS Foundation Trust, patient safety is our highest priority. We recommend that staff are vaccinated against COVID-19 and understand that we continue to care for patients who are COVID-19 positive within our services.
Probationary Period

All new employees will be required to complete a six-month probationary period as part of their employment with the Trust.

Tackling Climate Change: Hampshire Hospitals aims to embed sustainability and net zero carbon principles into the delivery of care across all its services. To find out more, search