Bank Dementia Enhanced Healthcare Support Worker

Job description

Our cultural ambition is to have a culture that places people at the heart of all we do, where we all belong, and where learning, improvement and excellence thrive.

Job overview

Hampshire Hospitals NHS Foundation Trust aims to ensure that all wards and departments are always adequately staffed, by providing a pool of experienced and passionate Bank Healthcare Support Workers to support our provision of optimal care, specifically for our Dementia Patients.

We are seeking highly motivated and enthusiastic individuals to work Bank shifts alongside the Admiral Nurse led Dementia Team within Hampshire Hospitals NHS Foundation Trust.

After a qualifying period, our Bank Dementia Team offers extremely flexible working hours to accommodate a balanced home/work schedule - with a range of earlies, lates, twilights, nights and school hours - 7 days a week.

Main duties of the job

The individual, in their application, must be able to evidence and demonstrate previous experience of Dementia Care within a care setting, for a minimum of 12 months. You will have excellent communication skills to establish and maintain effective communications relating to complex, sensitive and potentially stressful situations on a regular basis.

You will be dynamic in your approach to delivering person centred care, offering physical and emotional support to patients living with Dementia and supporting their family and carers.

Please note that we do not offer Sponsorship for this role and kindly do not re-apply if you have applied within the last 6 months.

Working for our organisation

Hampshire Hospitals NHS Foundation Trust (HHFT) provides hospital services to around 570,000 people living in Hampshire and parts of West Berkshire, and specialist services to patients from all over the country. We deliver a full range of district hospital services in a variety of locations.

Joining our Bank as a Healthcare Support Worker could be your main source of income, or an additional role. We can offer the opportunity to broaden career horizons and work with a committed team. In return, we offer competitive pay rates and the eligibility of many benefits as our permanent staff members, including:

- Free paid for mandatory training/Trust Induction

- Choice of either monthly or weekly pay

- Unsocial hours enhancements (where applicable)

- Ability to join our NHS Pension Scheme

Our Trust uses electronic rostering, which, if it suits you provides the freedom to view and book shifts online - via PC, Smartphone or tablet - from the comfort of your home.

Detailed job description and main responsibilities

Detailed job description and main responsibilities

For further information about this role please see Job Description document attached.

If you have any further queries, please do not hesitate to contact us.

Person specification

Training and Qualifications

Essential criteria

• Literacy level 1 or equivalent (GSCE D-G, 3-6)
• Numberacy level 1 or equivalent (GCSE D-G, 3-6)
• ESOL Level 1 or equivalent (if English not first language)

Desirable criteria

• IT Literate
• Literacy level 2 or equivalent (GSCE A-C, 9-7)
• Numeracy level 2 or equivalent (GSCE A-C, 9-7)
• ESOL level 2 or equivalent or above in Health or Health and Social Care or working towards an award

Experience and Knowledge

Essential criteria

• Previous experience in a Health/Health and Social Care role
• Able to demonstrate current knowledge and identify own learning needs

Desirable criteria

• Previous NHS experience
• Understanding NHS/Social care systems

Skills and Ability

Essential criteria

• To be able to demonstrate the required behaviour in keeping with the Trust Values
• Good written and verbal communication in the English language
• Able to work without direct supervision
• Able to work within a team
• Effective patient/client care skills
• Able to meet the minimum skill set within the first 12 months of appointment with support and development where required (list of skills as defined in generic competency framework)

Desirable criteria

• n/a

Other Specific Requirements

Essential criteria

• Ability to adjust to pressures of the job in a changing environment
• Good interpersonal skills
• Willingness to undertake further training
• Be able to demonstrate patience, dependability and motivation
• Be able to take instruction/direction
• Motivation to meet the patients needs for self and others
• Ability to demonstrate confidentiality and trust worthiness
• A willingness to be flexible and part of a team
• Ability to juggle many priorities at one time, whilst remaining calm
• Should be willing to work flexible hours on occassion

Using AI in Your Application

We support the use of technology to help manage time and improve efficiency, but it is your responsibility to ensure your application is personalised and accurately reflects your own skills, experience and values.

AI tools can be useful when drafting an application, but they should only be used to assist you. The content submitted must be your own work and an authentic representation of your knowledge, abilities and experiences.

Applications that rely heavily on AI-generated content may be rejected. For example, we may receive multiple applications containing identical or generic wording that does not reflect the individual applicant.

The use of AI during assessments, including interviews, is not permitted unless this has been agreed in advance as a reasonable adjustment. For virtual interviews, you may be asked to provide a 360-degree view of the room and confirm that no additional devices are being used. If AI use is suspected during an interview, we may pause the interview, ask questions regarding its use, or adapt our assessment approach.

Working in healthcare requires integrity, honesty and accountability. We expect all applications and assessments to be a genuine reflection of your own experience, knowledge and values.
Our Commitment to Inclusion

We are committed to equality, diversity and inclusion in both the delivery of our services and the recruitment and management of our staff.

We welcome applications from everyone who has the skills, experience and values required for the role, regardless of age, disability, gender reassignment, race, religion or belief, sex, sexual orientation, marriage or civil partnership status, pregnancy or maternity.
Happy to Talk Flexible Working

We are committed to supporting flexible ways of working and will consider all requests for flexible and part-time working wherever service needs allow.
Important Information About Your Application
Recruitment Process

Applications are submitted through our recruitment system, Trac. Following submission, all correspondence relating to your application will be sent from apps.trac.jobs. Please regularly check your inbox, including your junk or spam folders.

Shortlisted candidates will normally be contacted at least five working days before their interview date.
Vacancy Closing Dates

This vacancy may close before the advertised closing date if sufficient applications are received. We therefore encourage you to submit your application as early as possible.
English Language Requirement

In line with Part 7 of the Immigration Act 2016, all applicants must be able to communicate effectively in spoken and written English. This will be assessed during the recruitment process.
Pre-Employment Checks and Probation
Keeping Patients Safe

At Hampshire Hospitals NHS Foundation Trust, patient safety is our highest priority. We recommend that staff are vaccinated against COVID-19 and understand that we continue to care for patients who are COVID-19 positive within our services.
Probationary Period

All new employees will be required to complete a six-month probationary period as part of their employment with the Trust.

Tackling Climate Change: Hampshire Hospitals aims to embed sustainability and net zero carbon principles into the delivery of care across all its services. To find out more, search