Bank Administration Assistant

Job description

Job summary

An exciting opportunity has arisen for Administration Assistant to join our Humbelievable bank and support services throughout the Trust.

To comply with safeguarding regulations, we are only able to accept applicants from candidates who are over 18.

Humber Teaching NHS Foundation Trust is seeking experienced Bank Administration Assistants to join our Bank Workforce.

Primarily the shifts for this service mainly operate within our Mental Health units based at Newbridges, Miranda House, Mill View Court / Lodge, Maister Court, Cottingham Road, Hull.

However, as a member of our bank you will be able to pick up shifts trust wide.

To apply for this position, please ensure that you have the right to work in the UK. This role is NOT eligible for sponsorship as it is a zero-hour contract.

Please note that this advertised vacancy does not meet the UKVI eligibility requirements for a Skilled Worker Visa and therefore HTFT would not be able to issue a Certificate of Sponsorship for this role.

Main duties of the job

• Provide general administrative and clerical support to the service, including filing, scanning, photocopying and document management.
• Receive and respond to telephone calls, emails and face to face enquiries, ensuring messages and information are accurately recorded and passed on.
• Input, maintain and retrieve patient and service information using Trust electronic systems and databases.
• Maintain accurate patient records and ensure information is processed in accordance with Trust policies and data protection requirements.
• Process incoming and outgoing correspondence, including letters, reports and routine communications.
• Support the booking and administration of appointments, meetings and events as required.

Prepare routine documentation, reports and standard correspondence using Microsoft Office applications.

Assist with the organisation of meetings and take notes/action points for non-complex meetings where required.

About us

We are an award winning and CQC rated good health and social care Trust delivering integrated services across Hull, East and North Yorkshire. Find out more on our website

We are a forward thinking and dynamic Trust with a real commitment to staff development. We value our colleagues and invest in them to ensure they have the right skills to deliver outstanding care.

We are proud to score above or equal to the average for all NHS People Promise theme areas demonstrating our commitment to improve the experience of working in the NHS for everyone. Wherever you work we know you will receive a warm welcome and all the support you'll need to get you started.

We recognise the positive value of diversity and promotes equality whilst challenging discrimination. We welcome and encourage job applications from people of all backgrounds.

Work life balance is about having influence and flexibility over when, where and how you work. If the work pattern for this role does not meet your needs, we welcome an application and are happy to discuss working arrangements that differ from those advertised.

We offer a unique range of benefits that go above and beyond other NHS Trusts including an enhanced leave package and health and wellbeing support.

From city to countryside, market towns to moors you'll find a place to call home including some of the most affordable places to live in the UK.

Find out more and search live jobs.

Job description

Job responsibilities

For further information with regards to this vacancy, please see attached Job Description and Person Specification.

Job description
Job responsibilities

For further information with regards to this vacancy, please see attached Job Description and Person Specification.

Person Specification

Qualifications and Knowledge

Essential

• 2 GCSEs/O levels English and Maths
• Advanced keyboard skills e.g. RSA/OCR, ICDL, OR demonstrable experience within A&C field at standard level
• To have some knowledge of office procedures, clerical/reception work.

Experience

Essential

• Experience in the operation and use of Microsoft Office products
• Effective organisational and interpersonal skills with the ability to deal with people at all levels

Desirable

• Knowledge of Trust IT systems e.g. SystmOne as appropriate to work area

Skills and Competencies

Essential

• Be able to demonstrate good listening and problem-solving skills
• Able to demonstrate effective inter-personal communication skills, electronic, written and oral
• Good planning and organisational skills

Person Specification
Qualifications and Knowledge

Essential

• 2 GCSEs/O levels English and Maths
• Advanced keyboard skills e.g. RSA/OCR, ICDL, OR demonstrable experience within A&C field at standard level
• To have some knowledge of office procedures, clerical/reception work.

Experience

Essential

• Experience in the operation and use of Microsoft Office products
• Effective organisational and interpersonal skills with the ability to deal with people at all levels

Desirable

• Knowledge of Trust IT systems e.g. SystmOne as appropriate to work area

Skills and Competencies

Essential

• Be able to demonstrate good listening and problem-solving skills
• Able to demonstrate effective inter-personal communication skills, electronic, written and oral
• Good planning and organisational skills

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the .

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. .

Additional information
Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the .

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. .

Employer details

Employer name

Humber Teaching NHS Foundation Trust
Address

Trust wide

Willerby Hill

HU10 6ED

United Kingdom

Employer's website