Band 8a Clinical Service Manager - Weston-Super-Mare

Job description

Job overview

We are seeking a dynamic and highly motived individual who is passionate about Children's Mental Health . You will be joining a well-established supportive Leadership team across BNSSG CAMHS services. The post holder will manage the CORE CAMHS team and the integrated co located Learning disability team. You will work closely with your colleges in the CORE CAMHS Service and the Learning Disabilities team across Bristol. We are Knowledgeable. Passionate multi-disciplinary team who put young people at the heart of what we do.

Main duties of the job

To be responsible for the management of the delivery of community services in North Somerset CAMHS team and the North Somerset Learning Disabilities team within a defined local care pathway, which is geographically based. To manage and deliver community services within an integrated care pathway model, to an agreed set of aims and objectives which are defined, delivered and monitored through an integrated governance approach. To work in close collaboration with a range of partners services to ensure seamless delivery of care across the pathway of services.

Working for our organisation

We are the lead provider of healthcare for people with serious mental illness, learning disabilities and autism across Bath and North East Somerset (BaNES), Swindon and Wiltshire, and Bristol, North Somerset and South Gloucestershire.

We aim to provide High Quality, Compassionate Care everywhere, every day. This means our services will be safe, clinically effective and provide a positive all round experience for our patients, families and carers. And we believe passionately in treating everyone with kindness, respect and empathy.

Key to this is providing a supportive and safe environment for our 4,000 staff where we all feel welcome and able to do the best we can for those we support. Our staff and teams work incredibly hard delivering services across more than 90 locations, covering 2,200miles, to more than 1.8million people.

At AWP we actively encourage applicants from all backgrounds; we are particularly keen to encourage applications from people from Black, Asian and minority ethnic backgrounds, those with disabilities and from the LGBTQ+ community. We want people to bring their unique blend of experiences, backgrounds, perspectives and knowledge to AWP, as diversity makes us stronger.

Detailed job description and main responsibilities

To take management and leadership responsibility for the operational delivery of services within the designated service area.

To manage the capacity of the service using established tools and techniques including entry and exit criteria and highlight underlying issues to the CAMHS Head of Operations and Clinical Lead.

To work closely with acute care colleagues to ensure seamless delivery of the pathway of services within the local area, addressing bottlenecks and working collaboratively to find solutions which improve patient flow and experience.

To represent the Trust professionally and positively at all times, with staff, local partners, service users and carers.

To contribute to the Integrated Business Plan for the Area and Local Delivery Unit (LDU)as part of the LDU delivery strategy and the Trust's overarching Integrated Business Plan.

To deliver operational services in line with national, Trust and LDU strategic objectives and policies.

To liaise with service users, carers, staff and partners in both statutory and non-statutory fields, ensuring that there is shared understanding of service provision and commitments.

To ensure involvement of the team managers in service area planning, delivery, choice, and governance including the maintenance of links with key groups/networks.

To contribute towards the management of identified projects within the service area.

To contribute to the maintenance of the Trust estate from which LDU services are delivered; engaging with hotel services management structures to ensure facilities management, building maintenance, transport, medical devices and waste management objectives at Area and Service area levels are achieved.

To join the CAMHS Management on-call rota and provide out of hours support to clinicians on management issues that require urgent escalation.

Person specification

Education & Qualification

Essential criteria

• Relevant professional registration, education to degree level or ability to demonstrate equivalent level of knowledge
• Evidence of continued professional development
• Experience of managing CAMHS service

Competence

Essential criteria

• Demonstrates a clear understanding of the operational and strategic issues involved in managing services, budgets and people
• Significant experience of managing health and/or managing health and/or social care and services
• Experience of effective budget systems, control and management
• Highly developed people management skills
• Experience in the use of cause and effect analysis
• Knowledge of and good experience of practical application of good practice in relation to equalities and diversity
• Experience of successfully managing change

Desirable criteria

• Experience gained in a similar role in both health and social care
• Experience of developing new ways of working and working practices

We are proud to be fostering a diverse workforce that reflects our communities. A key commitment to this is improving staff representation from Black, Asian and Minority Ethnic communities, those from the LGBTQ+ communities, people with 'lived-experience' of mental health conditions and people living with disabilities,- we are a 'Disability Confident Employer' offering a guaranteed interview to Disabled applicants who meet the essential criteria. This includes people with a variety of disabilities and neurodivergent conditions (for example autism, ADHD, sensory, physical and learning disabilities).

We encourage applications from people who wish to work on a flexible basis, recognising that flexibility may mean a range of different working patterns and hours, we do our utmost to work with our staff to meet their needs and the needs of our service users.

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