Band 3 Patient Services Administrator

Job description

• GCSE/CSE level C or equivalent in Mathematics and English or equivalent administrative experience
• RSA 2 or equivalent in typing or word processing. RSA 2 or equivalent experience in typing
• Level 3 NVQ in Business Administration or equivalent administrative experience.

• Previous administrative experience.
• Previous experience of working with the general public.
• Experience of working with a wide range of professionals

• Excellent communication and organisational skills
• Excellent keyboard skills
• Evidence of extensive use of computer programmes; Outlook, Microsoft Office, Excel
• Ability to work as a member of a team.
• Ability to use own initiative and prioritise workload in a methodical approach to work.
• Outstanding Customer Service Skills
• Ability to suggest and implement new procedures.
• Ability to follow tasks through to completion.
• Ability to work under pressure.

• Knowledge of information systems i.e. PAS, RiO

• Ability to travel between clinics to cover when required.

• Able to work on own initiative and be self-motivated