Band 3 Clinical Services Administrator - Salisbury

Job description

Job overview

Right to Work in the UK This position is not eligible for Skilled Worker visa sponsorship. Applicants must already hold the legal right to work in the UK at the time of application, as the organisation is unable to support sponsorship for this post.

Wiltshire South Memory Team are looking for a highly organised, caring, efficient administrator with skills that include attention to detail, multi tasking, working in a high pressure environment and has great communication abilities.

The role requires overview and management of prescriptions for multiple doctors and prescribers. Keeping accurate records and managing their time to meet deadlines and ensure that prescriptions are sent out in time.

You would also be required to have good problem solving skills.

Main duties of the job

Maintaining accurate records on spreadsheets of prescription numbers.

Maintaining accurate records on spreadsheets of prescriptions written/sent and where they are sent to.

Auditing prescription records.

Communicating with prescribers/pharmacies/service users/carers and care homes/family members and other staff on the phone, by email, on MS Teams and in person.

Preparing prescriptions for prescribers and then processing them once they have been written including scanning, uploading onto service user records and posting/emailing.

Working for our organisation

We are the lead provider of healthcare for people with serious mental illness, learning disabilities and autism across Bath and North East Somerset (BaNES), Swindon and Wiltshire, and Bristol, North Somerset and South Gloucestershire.

We aim to provide High Quality, Compassionate Care everywhere, every day. This means our services will be safe, clinically effective and provide a positive all round experience for our patients, families and carers. And we believe passionately in treating everyone with kindness, respect and empathy.

Key to this is providing a supportive and safe environment for our 4,000 staff where we all feel welcome and able to do the best we can for those we support. Our staff and teams work incredibly hard delivering services across more than 90 locations, covering 2,200miles, to more than 1.8million people.

At AWP we actively encourage applicants from all backgrounds; we are particularly keen to encourage applications from people from Black, Asian and minority ethnic backgrounds, those with disabilities and from the LGBTQ+ community. We want people to bring their unique blend of experiences, backgrounds, perspectives and knowledge to AWP, as diversity makes us stronger.

Detailed job description and main responsibilities

Overall management of prescription administration. Please see attached job description for essential and desirable skills.

Person specification

Shortlisting

Essential criteria

• IT skills , specifically MS office and Excel
• Confident communication skills
• Accurate record keeping
• Excellent organisational skills
• Resilient and can work under pressure
• Able to manage time effectively
• Problem Solving

Desirable criteria

• Kind, caring and understanding
• Previous NHS administration experience
• Previous knowledge of prescription administration

We are proud to be fostering a diverse workforce that reflects our communities. A key commitment to this is improving staff representation from Black, Asian and Minority Ethnic communities, those from the LGBTQ+ communities, people with 'lived-experience' of mental health conditions and people living with disabilities,- we are a 'Disability Confident Employer' offering a guaranteed interview to Disabled applicants who meet the essential criteria. This includes people with a variety of disabilities and neurodivergent conditions (for example autism, ADHD, sensory, physical and learning disabilities).

We encourage applications from people who wish to work on a flexible basis, recognising that flexibility may mean a range of different working patterns and hours, we do our utmost to work with our staff to meet their needs and the needs of our service users.

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