Band 2 Hotel Services Assistant (Housekeeping) - Weston-super-Mare

Job description

Job overview

Early Evening Hotel Services Assistant (Housekeeping) Longfox Unit

The Longfox Unit is situated in the grounds of Weston General Hospital in Weston-super-Mare

Part Time - 14 hours per week over 4 days on a set rota which includes regular weekend working

A vacancy has arisen for a part time Hotel Services Assistant to join our Hotel Services Team at the Longfox Unit. The role is varied and covers reheating and service of meal to our Service users, washing up, and associated cleaning duties. .

Right to Work in the UK This position is not eligible for Skilled Worker visa sponsorship. Applicants must already hold the legal right to work in the UK at the time of application, as the organisation is unable to support sponsorship for this post.

Main duties of the job

A Hotel Services Assistant undertakes a range of duties, including:-

Catering - Working on Wards to reheat and serve Service Users meals and working in the central Kitchen to prepare salads, sandwiches and other catering items.

Cleaning - Cleaning of the kitchen, dining room, and other areas of the Ward as required.

Please see the Job Description.

Working for our organisation

We are the lead provider of healthcare for people with serious mental illness, learning disabilities and autism across Bath and North East Somerset (BaNES), Swindon and Wiltshire, and Bristol, North Somerset and South Gloucestershire.

We aim to provide High Quality, Compassionate Care everywhere, every day. This means our services will be safe, clinically effective and provide a positive all round experience for our patients, families and carers. And we believe passionately in treating everyone with kindness, respect and empathy.

Key to this is providing a supportive and safe environment for our 4,000 staff where we all feel welcome and able to do the best we can for those we support. Our staff and teams work incredibly hard delivering services across more than 90 locations, covering 2,200miles, to more than 1.8million people.

At AWP we actively encourage applicants from all backgrounds; we are particularly keen to encourage applications from people from Black, Asian and minority ethnic backgrounds, those with disabilities and from the LGBTQ+ community. We want people to bring their unique blend of experiences, backgrounds, perspectives and knowledge to AWP, as diversity makes us stronger.

Detailed job description and main responsibilities

CATERING

1. Receipt of chilled meals and stores, checking for quantity, quality. signing for all goods received, temperature checking chilled and frozen foods and recording the temperatures. Ensuring any unacceptable temperatures are reported to the Hotel Services Supervisor.
2. To ensure the correct storage and rotation of chilled meals and stores.
3. Regeneration of chilled/frozen meals, according to guidelines and food safety instructions. Under Nursing supervision to serve all meals, ensuring correct portioning and presentation of meals.
4. Monitoring, recording of food temperatures, taking remedial action as required. Monitoring and recording of fridge and freezer temperatures.
5. Washing by machine all crockery, cutlery and utensils

HOUSEKEEPING
1. Cleaning in all areas to the agreed NHS specification (including but not limited to National Standards of Cleanliness, CQC outcomes and PLACE, and in line with local schedules. Areas will include but not be limited to service user bedrooms, communal areas, sanitary areas, clinic rooms, kitchens, offices, corridors. To replenish stocks of disposable items, i.e.: paper hand towels, soap. Working in accordance with all relevant Health and safety procedures at all times e.g. COSHH, Manual Handling
2. Completion of cleaning records signing off areas completed and noting areas those areas that are inaccessible.
3. Highlighting to the Nurse in Charge or Hotel Service Supervisor areas of concern e.g. on-going issues around access
4. Adhering to all aspects of Infection Control to ensure the potential for spread of infection is minimised.
5. Working in accordance with the National Colour Coding guidance

Person specification

Skills, Knowledge and Experience

Essential criteria

• Previous cleaning/housekeeping experience
• Previous catering experience
• Food Hygiene Awareness/Qualification
• Knowledge of COSHH

Desirable criteria

• Literate
• Numerate

We are proud to be fostering a diverse workforce that reflects our communities. A key commitment to this is improving staff representation from Black, Asian and Minority Ethnic communities, those from the LGBTQ+ communities, people with 'lived-experience' of mental health conditions and people living with disabilities,- we are a 'Disability Confident Employer' offering a guaranteed interview to Disabled applicants who meet the essential criteria. This includes people with a variety of disabilities and neurodivergent conditions (for example autism, ADHD, sensory, physical and learning disabilities).

We encourage applications from people who wish to work on a flexible basis, recognising that flexibility may mean a range of different working patterns and hours, we do our utmost to work with our staff to meet their needs and the needs of our service users.

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