Band 2 Bank Housekeeper - Hillview lodge Bath

Job description

Job overview

The successful post holder will provide a catering and cleaning service for our Service Users, Staff and Visitors across our Wards and Departments.

You will be working as part of an established Team who provide a full Hotel Services function.

This role is advertised as a bank role. Shifts will be agreed as and when there is availability for both parties. Shift patterns are 07.00 - 13.30 &/or 10.00 - 18.30, Monday to Sunday.

Main duties of the job

Housekeepers support the Nursing Staff to provide an appropriate environment for patient care. Duties will include general cleaning of all Ward/Departmental areas and the preparation and presentation and service of patient meals and and beverages.

Housekeepers will be expected to demonstrate a flexible attitude to their work to meet the needs of the Ward and the Patients.

Working for our organisation

We are the lead provider of healthcare for people with serious mental illness, learning disabilities and autism across Bath and North East Somerset (BaNES), Swindon and Wiltshire, and Bristol, North Somerset and South Gloucestershire.

We aim to provide High Quality, Compassionate Care everywhere, every day. This means our services will be safe, clinically effective and provide a positive all-round experience for our patients, families and carers. And we believe passionately in treating everyone with kindness, respect and empathy.

Key to this is providing a supportive and safe environment for our 4,000 staff where we all feel welcome and able to do the best we can for those we support. Our staff and teams work incredibly hard delivering services across more than 90 locations, covering 2,200miles, to more than 1.8million people.

At AWP we actively encourage applicants from all backgrounds; we are particularly keen to encourage applications from people from Black, Asian and minority ethnic backgrounds, those with disabilities and from the LGBTQ+ community. We want people to bring their unique blend of experiences, backgrounds, perspectives and knowledge to AWP, as diversity makes us stronger.

Detailed job description and main responsibilities

For further information on the main duties and responsibilities of this role please see attached Job description and person specification.

Person specification

Knowledge, skills and experience

Essential criteria

• Good written skills
• Good verbal communication skills
• Good numeracy skills
• Food Hygiene Awareness
• COSSH Awareness
• Able to work on own initiative
• Flexible approach to working
• Empathy for individuals who have experienced mental health problems and ability to cope with behaviour which may be challenging at times.

Desirable criteria

• Previous experience of Housekeeping Duties
• Previous experience of use of cleaning equipment
• Previous experience of Catering Duties
• Food Hygiene Awareness
• NVQ 1 in Cleaning and support services

We are proud to be fostering a diverse workforce that reflects our communities. A key commitment to this is improving staff representation from Black, Asian and Minority Ethnic communities, those from the LGBTQ+ communities, people with 'lived-experience' of mental health conditions and people living with disabilities,- we are a 'Disability Confident Employer' offering a guaranteed interview to Disabled applicants who meet the essential criteria. This includes people with a variety of disabilities and neurodivergent conditions (for example autism, ADHD, sensory, physical and learning disabilities).

We encourage applications from people who wish to work on a flexible basis, recognising that flexibility may mean a range of different working patterns and hours, we do our utmost to work with our staff to meet their needs and the needs of our service users.

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