Audiology Senior Admin Clerk

Job description

Job summary

Closing Date: 09.10.26(this may change dependent on response).

Shortlisting to take place following closing date commencing 12.10.26

Interview expected to take place in the week commencing 19.10.26

Due to current Home Office Guidelines, Bradford Teaching Hospitals NHS Foundation Trust is unable to provide sponsorship for this role.

We are looking for an enthusiastic and motivated individual to join the admin team within the Audiology department.

The role will involve being part of the team that provides a comprehensive administration services to support all functions of the Audiology Department in delivering an effective service and to support patients and patient carers.

The post holder will be required to undertake a range of tasks including effective referral management, accurate data input on the relevant clinical system/s, agreeing and booking of appointments, dealing with patient and service related queries, and the monitoring of waiting lists

Main duties of the job

The postholder will be responsiblefor contributing to the providing a comprehensive administration service to the Audiology Department . See job description for a more detailed breakdown of roles and responsibilities.

About us

Our People Charter outlines the behaviours we can expect from one another and what you can expect from Bradford Teaching Hospitals Foundation Trust:

• We value people
• We are one team
• We care

We're keen to meet people who share these values and are passionate about delivering the highest quality of care to our patients.

Job description

Job responsibilities

Please see the detailed job description for a detailed list of the roles and responsibilities of the post

Job description
Job responsibilities

Please see the detailed job description for a detailed list of the roles and responsibilities of the post

Person Specification

Qualifications

Essential

• Educated to GCSE standard include English and Maths at Grade C/4 or above*
• Vocational qualification level 3*

Desirable

• Customer care/Communications Skills Course

Skills

Essential

• Excellent verbal and written communication skills
• Excellent organisation and time management skills
• Ability to work on own initiative including working to tight deadlines and prioritising work effectively
• Professional telephone manner
• Ability to achieve thoroughness and accuracy when accomplishing a task
• Computer skills including Microsoft Office packages

Experience

Essential

• Previous secretarial/office experience
• Experience of working face to face and/or telephone contact with the general public
• Experience of prioritising work and meeting deadlines

Desirable

• Experience of working within an office based NHS setting

Knowledge

Essential

• Understanding of Information Governance and Confidentiality
• Knowledge and understanding of Microsoft Office packages, including use of Excel and Power-point, internet, e-mail etc...

Desirable

• Knowledge of Patient Administration System (or equivalent system)

Person Specification
Qualifications

Essential

• Educated to GCSE standard include English and Maths at Grade C/4 or above*
• Vocational qualification level 3*

Desirable

• Customer care/Communications Skills Course

Skills

Essential

• Excellent verbal and written communication skills
• Excellent organisation and time management skills
• Ability to work on own initiative including working to tight deadlines and prioritising work effectively
• Professional telephone manner
• Ability to achieve thoroughness and accuracy when accomplishing a task
• Computer skills including Microsoft Office packages

Experience

Essential

• Previous secretarial/office experience
• Experience of working face to face and/or telephone contact with the general public
• Experience of prioritising work and meeting deadlines

Desirable

• Experience of working within an office based NHS setting

Knowledge

Essential

• Understanding of Information Governance and Confidentiality
• Knowledge and understanding of Microsoft Office packages, including use of Excel and Power-point, internet, e-mail etc...

Desirable

• Knowledge of Patient Administration System (or equivalent system)

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Bradford Teaching Hospitals NHS Foundation Trust
Address

Bradford Royal Infirmary

Bradford

BD9 6RJ

United Kingdom

Employer's website