Assistant Patient Administrator - Inpatient Wards

Job description

Detailed job description and main responsibilities

• Provide administrative support to the clinical team in the team assigned and provide cover
  across the Trust's administrative resource
• File all paperwork appropriately
• Provide cover across the POD as and when required
• Ensure all procedures are followed re data capture for service specific outcomes
• Provide an excellent standard of service to patients at all times
• Adhere to trust-wide standard operating procedures and policies developed for clinical
  administrative processes and participate in their development
• Photocopying, filling
• Answering phones
• Greeting relatives as they enter the ward
• Booking follow up appointments
• Booking Transport

Person specification

Qualifications

Essential criteria

• GCSE English and Maths or equivalent

Experience

Essential criteria

• Previous administrative experience
• Experience of working within customer-driven service.
• Experience of Patient Administration System

Skills & Knowledge

Essential criteria

• Ability to work with diverse group of people
• Ability to work under supervision as part of a team
• Good organisational skills in order to plan and prioritise workload
• Willing to learn new systems

Important

• There may be some occasions when we have to close a vacancy earlier than the advertised closing date, this will be due to a high volume of applications. You are therefore advised to submit your application as early as possible to avoid disappointment.
• Please check your emails regularly (and your junk folder) as this is how we will communicate with you throughout the recruitment process.
• In submitting an application, you authorise the Trust to confirm any previous NHS service details via the Inter Authority Transfer (IAT) process, should you be appointed to the post.
• During the recruitment process your identity documentation (ie passport, driving licence, visa etc) will be scanned using a device which recognises UV, infrared and machine-readable zone security features of the documents provided.
• Employment at the Trust is offered subject to successful completion of a six month probationary period.
• Some roles may require weekend shift working across multiple sites
• We operate a joint recruitment hub across the North West London Acute Provider Collaborative Group. As part of this, your application and personal data may be shared with partner trusts within the group for recruitment and workforce purposes, in line with General Data Protection Regulation (GDPR)

Right to work

If you need sponsorship to work in the UK, please visit the Home Office website for information on sponsorship and visa status before you fill in your application form. Due to recent changes in the UK immigration rules which affect Skilled Worker Visas, Global Business Mobility, Higher Skill Level and Increased Salary Thresholds, please ensure that you are able to meet the requirements to live and work in the UK before applying. Further information about eligibility is available on