Assistant BI Manager - Productivity & Efficiency

Job description

Detailed job description and main responsibilities

• Be the interface between the trust and the Deloitte Team as our external partners in analysing complex datasets to identify opportunities to make significant cost savings across the UHL / UHN Group while coordinating the activities of the Business Information Specialists
• Ensure provision of accurate analysis of efficiency and productivity on a regular basis for all users. This will require detailed analysis of many variables and as such you will be required to build credibility with the clinical and operational teams.
• Proactively engaging with colleagues and other key contacts to achieve a shared understanding of information requirements and support the development of effective working relationships with Deloitte developing outputs to manage performance. This will require creative ways to predict and improve utilisation via the development of systems to predict performance so action can be taken before the event rather than after the event.
• The above will require the post holder to investigate, analyse highly complex data with multiple, sensitive outcomes while providing specialist advice and expertise on data definitions, analysis and interpretation.
• Jointly with Deloitte, manage the implementation of reporting to ensure there is continuous review of the data to ensure the Trust maximises all its opportunities to improve productivity, efficiency and quality of its services, embedding a culture of using data to inform critical business and operational decisions.
• Oversee the design and recommend improvement metrics and set up reporting mechanisms to capture the relevant data on the required basis to highlight progress against productivity and efficiency projects
• Highly developed communication skills are required as a means to manage the complex and challenging messages to effectively and positively manage the messages whilst engaging the clinical and non-clinical teams.
• Lead with Deloitte, the presentation of innovative reporting to clinical and non-clinical teams in an effective and confident way requiring the use of highly developed interpersonal skills to build strong effective working relationships inside and outside the Trust/CMGs.
• Develop systems to ensure data accuracy and build credibility in the messages that are delivered. Generates, manipulates and formulates data into clear, concise reports which are adjusted to the needs of the recipient from highly complex to simple reports.
• To take a strategic lead in collaboration with Deloitte to help drive productivity. This will require the ability to manage a project effectively and pre-empt user requirements to manage performance.
• Contribute to the cost improvement program by presenting new ways to improve efficiency and productivity in the Trusts/CMGs.
• To undertake detailed, complex investigation into sensitive areas to ensure that they are able to respond to National Guidelines, ensuring information is processed in accordance with Information Governance Policies.
• Provide advice to individual project teams on collecting, reporting, analysing and using collected data, sharing learning and teaching tools and techniques to improve individual's skill in using information effectively within the Trust/CMGs.
• Ensure close working with the other BIS and Informatics Teams across the group to ensure that the job role does not replace or undertake their general duties. This role should complement while adding a greater depth and intelligence which the Trusts/CMGs can use to improve it business, performance management and engage the speciality teams.
• Be the lead for the team of 2 band 7 information specialists and accountable for all Health Intelligence support required by the Deloitte team.

Person specification

Training & Qualifications

Essential criteria

• Educated to degree level (or relevant experience) and minimum of 5 years NHS information and management and data analysis
• Significant specialised knowledge around NHS datasets
• Management qualifications or demonstrable experience of at least 2 years within an information management role
• Evidence of continuing professional development

Desirable criteria

• Degree or postgraduate qualification with numerical or analytical content.
• Formal Project Management Qualification (Prince)

Commitment to Trust Values and Behaviours

Essential criteria

• Must be able to demonstrate behaviours consistent with the Trust's Values and Behaviours

Experience

Essential criteria

• At least 2 year s management experience gained in NHS
• Highly developed specialist knowledge of working with health information systems with the ability to keep fully informed about emerging technology
• Extensive knowledge of NHS information definitions and statutory reporting
• Broad experience of using information derived from large and complex data sets
• Capacity to work with colleagues across all disciplines and at every level within the organisation
• Experience of developing models for Capacity and Demand Planning

Desirable criteria

• Budgetary management
• Experience of using FDP products and analytical tools

Communication and relationship skills

Essential criteria

• Approachable, reliable, decisive, tactful, well - motivated, respectful and supportive.
• Provide and receive complex, sensitive and contentious information, negotiate with senior stakeholders on difficult and controversial issues, and present complex and sensitive information to various groups
• Excellent communication skills in order to provide and receive information which may be complicated
• Evidence of building effective working relationships with clinical leaders, partner organisations and other stakeholder s
• Persuade operational managers of the respective merits of different options, innovation and new opportunities
• Manage conflict

Analytical and Judgement skills

Essential criteria

• Required to judge highly complex facts/situations requiring analysis, interpretation and comparison of a wide range of options.
• Design of information systems to manage planning and management of resources
• Excellent numeric skills.
• Business case development
• Analytical and interpretation of highly complex information and ability to translate into easily understood messages
• Ability to manage effectively conflict from senior teams when opinions challenge the data presented
• Ability to deliver complex statistical presentations to staff
• Ability to concentrate for long periods of time on highly complex and multi stranded analysis
• Capacity Planning and market assessment analysis
• Technical expertise in data analysis such as Excel, Business Objects, SQL, Power BI

Skills

Essential criteria

• Highly specialist knowledge underpinned by theory and practice
• In depth specialist knowledge information analysis
• Project Management skills
• Understanding of NHS performance monitoring processes
• In depth knowledge of the national and local health context.

Planning and organisation skills

Essential criteria

• Plan and organise a broad range of complex activities
• Formulate and adjust plans, strategies, formulating long term strategic plans involving uncertainty at speciality level and which could impact on the bigger picture of the Trust
• Project planning in all aspects of the business area when required
• Formulate policies and procedure where required

Desirable criteria

• Experience of working with the executive team and external agencies

Equality, Diversity and Inclusion

Essential criteria

• Passionate and committed to bring our Dedicated to Excellence values to life, improving the way we work with each other, particularly focusing on empowerment, equality diversity and inclusion of our staff, patients and service users

Other requirements specific to the role

Essential criteria

• Approachable, reliable, decisive, tactful, well - motivated, respectful and supportive
• Ability to manage workload effectively in light of competing priorities and tight deadlines
• Ability to prioritise work and respond to frequent interruptions, some of which require an immediate response
• Ability to think quickly and give appropriate responses in meetings
• An ability to maintain confidentiality and trust
• Resourceful and confident personal presentation to all levels of staff within the organisation
• Open to new learning opportunities. Takes responsibility for own personal development
• Enthusiasm and energy
• Proven track record of working under pressure to strict deadlines
• Flexible in terms of working arrangements.
• Ability to manage a substantial area of work under own initiative

Additional Information

Please submit your application form without delay to avoid disappointment; we will close vacancies prior to the publishing closing date if we receive a sufficient number of completed application forms.

Please check the email account (including your junk mail) that you supplied as part of your application on a regular basis following the closing date and throughout the recruitment process, as this is how we will communicate with you.

UHL is an equal opportunities employer. We aim to employ a workforce that reflects the diverse communities we serve. We welcome applications from people from all backgrounds who match our job criteria.

Applicants who have a disability and meet the essential criteria for the job will be interviewed if you indicate you wish to be considered under the Guaranteed Interview Scheme. If you require a reasonable adjustment at any stage of the recruitment process please make the recruitment services team aware as soon as possible.

UHL is committed to helping colleagues balance the demands of both their work and personal needs through flexible working arrangements wherever reasonably practicable and subject to service needs.

Disclosure and Barring Service Check

Please note if you are successful in obtaining this position and the post involves regulated activity you will be required to undertake a Disclosure & Barring Service check.

The Trust will pay for the check initially and the money will then be deducted from your salary over a three month period commencing on your first month's payment.

The current price of a check is £38 for an enhanced and £18 for a standard check.

COVID 19 Risk Assessment

Due to the current Covid pandemic we have introduced a staff risk assessment into our pre-employment process. This now forms part of the mandatory pre-employment checks that will be carried out if you receive a conditional offer.

The risk assessment is intended to ensure you are able to safely perform your duties in any of our work areas, and if you have been identified as being particularly vulnerable to coronavirus. Our main aim is to reduce risk and to ensure the safety of all new starters to the Trust as well as current staff, patients and visitors.

If it is identified that you are within a vulnerable category, we will endeavor to make reasonable adjustments to accommodate this through discussions with both Occupational Health and your recruiting manager.

Covid Vaccination Status

Covid-19 vaccination remains the best way to protect yourself, family, colleagues and our patients/service users from the Covid-19 virus. We therefore continue to encourage our current and potential colleagues to get vaccinated.

University Hospitals of Leicester NHS Trust holds the principles of equality, diversity and inclusion at the heart of everything it does and all that it stands for. We are committed to developing a workforce that is representative of the community we serve. We welcome applications from the diverse community of Leicester, Leicester and Rutland, to help deliver healthcare services that meets the needs of our diverse communities.

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