Asset Compliance Administrator

Job description

We are looking for an organised and detail-oriented Administrator to join our Heating team within Asset Compliance. You will provide essential administrative support to help ensure Southern Housing meets its legal and regulatory compliance requirements while maintaining our HEART values. This role is offered on Fixed Term Basis/Secondment until 8th of November 2027.

Your day-to-day responsibilities will include:

• Coordinate appointments with residents, contractors, and colleagues
• Raise and manage jobs across compliance systems
• Monitor compliance inboxes and respond to enquiries
• Process compliance certificates, documentation, and data accurately
• Arrange works and follow up to obtain completion evidence
• Support meetings, including agendas, minutes, and action tracking
• Maintain accurate records across multiple databases
• Deliver excellent customer service via phone, email, and CRM systems
• Support continuous improvement and quality assurance activities

This role is based in our Sittingbourne office and offers hybrid working as agreed with your Line Manager.

What you'll bring:

• Previous administration experience
• Strong IT skills and confidence using multiple systems
• Excellent organisation and prioritisation skills
• Strong attention to detail and data accuracy
• Great communication and customer service skills
• Ability to manage a varied workload and work collaboratively with stakeholders

If you are a proactive administrator who enjoys working in a fast-paced environment and making a real difference, we would love to hear from you.

Closing date: 22nd September 2026, Tuesday at 23:59
Shortlisting: from 23th September 2026
Interviews: week commencing 5th of October 2026

Please note: We reserve the right to close this vacancy early if we receive a high volume of applications. We encourage you to submit your application as soon as possible so it can be reviewed and considered.

About Us

At Southern Housing, our residents are at the heart of everything we do. As one of the largest housing providers in the UK with over 77,000 homes across London, the Southeast, the Isle of Wight, and the Midlands, we give over 167,000 people somewhere affordable to call their own! We also understand the difference that safe, secure, and affordable homes can make to people's lives.

A career at Southern Housing will allow you to make a difference every day you come to work. Working in the housing sector with us will bring fresh challenges and give you the opportunity to grow and develop, too.

Internal mobility

In line with our Recruitment Policy, colleagues are able to apply for internal roles once they've passed their probation. Interviews will only be arranged once this has been confirmed.

Colleagues who have recently started a new internal role won't be able to apply for another internal move for at least 12 months. Please refer to the Recruitment Policy for more detail.