AMD Co-ordinator

Job description

We are proud to provide 'Outstanding' care and be a great place to work.

East Sussex Healthcare NHS Trust provides safe, compassionate and high quality hospital and community care to the half a million people living in East Sussex and those who visit our local area.

We are one of the largest organisations in East Sussex with an annual income of £700 million and we are the only integrated provider of acute and community care in Sussex.

Our extensive health services are provided by over 8,000+ dedicated members of staff working from two acute hospitals in Hastings and Eastbourne, three community hospitals in Bexhill, Rye and Uckfield, over 100 community sites across East Sussex, and in people's own homes.

The Care Quality Commission (CQC) rated us as 'Good' overall, and 'Outstanding' for being Caring and Effective. The Conquest Hospital in Hastings and our Community Services were rated 'Outstanding' and Eastbourne DGH was rated 'Good' Our two acute hospitals have Emergency Departments and provide 24 hour a day care, offering a comprehensive range of surgical, medical, outpatient and maternity services, supported by a full range of diagnostic and therapy services.

Job overview

An exciting opportunity has arisen for a highly organised and motivated individual to join the Ophthalmology Admin Service as a AMD co-coordinator/Retina Outpatient Booking clerk. The post holder will play a vital role in supporting the Retina Service by ensuring patients are booked into Outpatient appointments and treatment clinics in a timely and efficient manner. The days are Tuesday and Wednesday 9am - 5pm.

Main duties of the job

To work with the Eye Clinic department staff in providing a comprehensive and professional administrative service supporting all the clerical duties.
To act as the first point of contact for any queries regarding IV injections/OCT scans, from patients relatives, other health care professional and visitors.
To work as part of a team of self motivated individuals in developing and co-ordinating the Intravitreal Injection appointment booking System and to support the Senior Sister.

To co-ordinate all aspects of the patients Intravitreal injection out-patients appointments
To co-ordinate all relevant changes plus the updating of these changes in information in the scheduling system and on PAS OASIS to ensure all further links in the patient healthcare chain are fully informed.
To co-ordinate telephone booking, replacement of cancelled appointment to ensure full utilisation of Intravitreal injection out-patient booking slots.

Working for our organisation

A wide range of staff benefits are available to our staff including staff development, enrolment in the NHS pension scheme, auto-enrolment to our Temporary Workforce Service, access to onsite nurseries. staff restaurants and accommodation.

In addition to an internal Occupational Health department, all staff also have access to free psychological support through our confidential Employee Assistance Programme. Onsite parking is available from only £50 a year.

There has never been a better time to join East Sussex Healthcare NHS Trust, submit your application today.

Statement on the Use of AI

We value the individuality that each candidate brings to the application process. While we understand that AI tools are widely available, we strongly discourage applicants from using AI-generated content when applying for jobs with us. We believe that your application should reflect your true skills, experiences, and motivations, which are best conveyed through your own words and unique perspective.

Using AI for your application may not accurately represent your knowledge, skills, and experience and may result in a disconnect between your qualifications and our assessment of your application.

We encourage applicants to take the time to thoughtfully complete their applications; by doing so, you allow us to better understand your true potential and ensure a fair and transparent evaluation of your application. Over reliance on AI-generated content may diminish your chance of success.

Detailed job description and main responsibilities

Please refer to the job description attached.

If you have any questions about this position please do not hesitate to contact us.

Person specification

Qualifications

Essential criteria

• General education to GCSE level
• IT skills: MS office applications

Experience

Essential criteria

• Previous and proven admin experience
• Experience and understanding of a PAS system

Skills

Essential criteria

• Knowledge of NHS systems and procedures
• Medical Terminology

Patients come first at East Sussex Healthcare NHS Trust.

Our vision is to be:

• The healthcare provider of first choice for the people of East Sussex.

Our mission is to:

• Deliver better health outcomes and an excellent experience for everyone we provide with healthcare services.

Our strategic objectives are to:

• Improve quality and clinical outcomes by ensuring that safe patient care is our highest priority.
• Play a leading role in local partnerships to meet the needs of our local population and improve and enhance patients' experiences.
• Use our resources efficiently and effectively for the benefit of our patients and their care to ensure our services are clinically, operationally and financially sustainable.

Our aims are that all services delivered by the Trust are:

• Safe
• Effective
• Caring
• Responsive and
• Well led

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