Admissions Officer

Job description

Please note a full application including a covering letter detailing your experience alongside a CV is required for applications to be considered. Please be advised applications made without providing a cover letter will not be accepted.

The Role

This is an exciting opportunity to join the University's Admissions team as an Admissions Officer within our Directly Delivered Admissions Team, supporting applicants from application through to enrolment and contributing to an efficient, responsive and high-quality admissions service.

You will assess and process applications in line with university admissions policies, regulations and relevant external requirements, using your judgement to ensure decisions are accurate, consistent and made within required timescales. This will include reviewing qualifications and supporting documentation, undertaking eligibility and compliance checks, resolving application queries and managing more complex cases.

A key part of the role will be maintaining the accuracy and integrity of applicant records while working confidently with significant volumes of data and complex information. You will also provide clear and professional advice on admissions processes, entry requirements and application requirements to applicants, academic colleagues and other stakeholders.

Working collaboratively with colleagues across Admissions, Student Records, Compliance, Student Systems, Academic Schools and Recruitment, you will help ensure an effective applicant journey while contributing to the University's wider recruitment objectives.

The Person

We are looking for an organised, customer-focused and detail-oriented professional who can work effectively in a busy environment where priorities and volumes can change throughout the admissions cycle.

You will bring experience from an administrative, customer service or admissions environment, together with strong organisational skills and the ability to manage competing priorities and deadlines. You will be comfortable interpreting policies and procedures, working with complex information and exercising appropriate judgement when progressing applications and resolving queries.

Excellent communication and interpersonal skills are essential, alongside the ability to build positive working relationships and provide clear advice to a range of audiences. You will combine a collaborative approach with the confidence to work independently, take ownership of your workload and recognise when more complex matters require escalation.

Experience within Higher Education, admissions, student administration or another regulated environment would be advantageous, although not essential. Above all, you will be committed to providing an excellent applicant experience and contributing to a professional, accurate and effective admissions service.

How will you work?We are committed to supporting flexible methods of working wherever possible and this role is flexible and connected (Professional Services) - Campus attendance will vary on a day-to-day and across the year but must purposefully align to the needs of our students, staff, and stakeholders. It is expected that there will be a relatively even balance between time spent on and off campus; but in most cases the work location will be determined by the service required or the tasks/activities being undertaken.

(Please note: Leave may be restricted during peak business-critical periods, particularly during August and September to support Confirmation and Clearing activities).

How to apply

Start date for applications: 14 th of September 2026
Closing date for applications: 30 th of September 2026
Interviews are to be held on: 8 th of October 2026 and Friday 9 October 2026

If you require further information regarding the post, please feel free to contact Carys Hill, Admissions Manager (Directly Delivered) ( [email protected] ) quoting the job reference number REQ06447.

Please note, Canterbury Christ Church University reserve the right to bring the closing date of this position forward where a high volume of applications is received.

Additional Information

Canterbury Christ Church University truly welcomes fresh perspectives and new voices. We want you to bring the real you to work, so we are committed to building a genuinely inclusive working environment where everyone is welcomed and where everyone can have a true sense of belonging. Our spirit of community will help us to eliminate discrimination and will enable us all to thrive in a culture that is underpinned by fairness and justice. We therefore seek people to join us who will proactively support and shape this aim and contribute in their own unique way. If this is you, then we are waiting to hear from you. #yourCCCU

Our University is deeply committed to shaping sustainable futures as a key part of its mission and values. If you share this passion, we encourage you to join us in making CCCU a more socially and environmentally conscious, sustainable place to study and wor

Employment Visa Clarification: According to the UK Government Points Based System, this position does not fulfil the requirements for sponsorship under the Skilled Worker Route application.

Please note applications must be made online via the University website; details sent directly via email cannot be considered.

Prior consideration will be given to applicants in the University's redeployment pool. No agencies, thank you.

For more information about this role, please view the job description via the attachments link above.

Location

Canterbury: