Administrator

Job description

Job overview

IMPORTANT: This role is based on site at the Wolverhampton Science Park. It is not a remote based role.

Administration is a key function in the management and day to day functionality of the Adult Community Services nursing teams and the patients they care for. The purpose of this role is to work with and support the Community Nursing teams with their clinical administration functions and all data associated with the management of the Adult Community Services patients.

Main duties of the job

The post holder provides a comprehensive, effective, accurate and timely service for the clinical teams within Adult Community Services.

The post holder will have strong IT & communication skills and the ability to multi-task and prioritise, with particular attention to detail.

Working closely with clinical, secretarial and operational management team.

Responsible for the completion of day to day administrative tasks which enable the team to perform their duties effectively and keep service related data accurate.

The post holder will work to high standards of customer service and be sensitive to the needs of each individual, to work on own initiative with broad procedural guidelines, responding to a wide range of needs, to ensure service user satisfaction.

The post holder will be required to adopt a flexible approach towards activities undertaken and to respond to any cover requirements due to a colleague's absence from work.

Working for our organisation

The Royal Wolverhampton NHS Trust is one of the largest NHS trusts in the West Midlands providing primary, acute and community services and we are incredibly proud of the diversity of both our staff and the communities we serve. We are building a workforce that can help us to fulfil our values, improve the quality of care for patients, and solve the health care problems of tomorrow. We're passionate about the value that diversity of thinking and lived experience brings in enabling us to become a learning organisation and leader in delivering compassionate care for our patients.

We are delighted that we have been rated as "Good" by CQC. We have achieved numerous awards; The Nursing Times Best Diversity and Inclusion Practice and Best UK Employer of the Year for Nursing Staff in 2020.

The Trust is a supportive working environment committed to creating flexible working arrangements that suit your needs and as such will consider all requests from applicants who wish to work flexibly.

Detailed job description and main responsibilities

Please see attached Job Description/Person Specification for a full detail of role and main responsibilities

Person specification

Qualifications

Essential criteria

• 5 A-C GCSEs or equivalent
• Demonstrable IT competence gained through experience
• Successful completion of NVQ 2 in Administration or equivalent or comparable competence gained through experience

Experience & Skills

Essential criteria

• Administration or secretarial experience
• Experience with working in an NHS environment
• Working knowledge of Microsoft applications including Word, Excel, PowerPoint, Publisher, Access, Outlook and the Internet

Communication Skills

Essential criteria

• Excellent written and verbal communication skills

Flexibility

Essential criteria

• Flexible and adaptable approach to full rota participation

Flexible Working - As a major employer in the Black Country and West Birmingham region we are committed to supporting all employees to achieve a healthy work life balance. We want the Black Country and West Birmingham region to be the best place to work and as such will consider all requests to work flexibly taking into account personal and individual circumstances alongside the needs of the service. We encourage all prospective applicants to discuss their individual circumstances with the Recruiting Manager as part of the on-boarding process.

Qualifications - Please be advised that if the post that you are applying for requires any level of qualification (e.g. A-Levels, Degree etc) or Professional Registration (e.g. Nursing and Midwifery Council, General Medical Council etc) you will be required to provide proof as part of the pre-employment process. By submitting your application you are giving the Trust permission to check the qualification certificates provided back to the source provider. Please note that a sample of all applicant's qualifications will be checked with the educational institution or provider. Furthermore, a sample of all applicants' qualifications will be checked back to the educational institution or provider to interview letters to further deter fraud.

Visa/Sponsorship Information

In line with UKVI requirements, the Trust is unable to sponsor any applicants for Skilled Woker Visas who do not meet the minimum eligibility requirements including applicable salary thresholds and concessions. Before applying, please ensure that you have the right to work in the UK, or that the role is eligible for sponsorship. For more information, please visit: