Administrator

Job description

Mid and South Essex NHS Foundation Trust is the only acute hospital provider in the Mid and South Essex Integrated Care System (ICS), which is a system of health and care partners working together for our local population.

Within Mid and South Essex there are 149 GP practices, operating from over 200 sites, forming 27 Primary Care Networks and one Ambulance Trust. There are also three main community and mental health service providers who work together through a community collaborative.

We collaborate with other valuable partners, including three Healthwatch organisations, nine voluntary and community sector organisations and three top tier local authorities, with seven district, borough and city councils, as well as our local universities.

Job overview

The Integrated Discharge Team are looking for an Administrator at our Southend site

The role is to provide clerical and administrative support and facilitate the smooth running of processes within the Integrated Discharge Team.

The Integrated Discharge Team support patients with complex healthcare needs, who may require long-term health and social care planning or a short term intervention following a change of condition or acute illness.

We aim to anticipate, co-ordinate and join up health and social care needs for patients at a high risk of unplanned admissions to hospital.

If you are interested in the role and believe you hold the qualities we require, then apply today!

Please be aware that we reserve the right to close this vacancy early if we receive a suitable number of applications.

No VISA sponsorship available for this role

Main duties of the job

For full details about this varied and rewarding role, please see attached job description, but some of the responsibilities include

• Compile and update the Discharge tracker throughout the day liaising with all multi-disciplinary teams, to ensure all information within the report is accurate.
• Undertake the full range of clerical and administrative duties which include dealing with the public via the telephone to provide support and advice, dealing with staff from multi agencies to ensure information is shared appropriately with the Information Governance policy .
• To have a comprehensive range of typing and keyboard skills.
• Answer internal telephone enquiries, in a courteous and helpful manner, seeking clarification where appropriate.
• Maintain knowledge and skills by undertaking appropriate training and development to provide a high quality administrative service.
• Maintain confidentiality relating to patients and staff at all times
• Possess effective communication with colleagues and patients.
• Update and disseminate the updated information with the Discharge tracker to all members of the MDT three times a day
• Ensure entries into the computer system are timely and accurate maintaining patient and clinical confidentiality at all times.

Working for our organisation

Our ambition is to deliver excellent local and specialist services, to improve the health and well being of our patients, and provide a vibrant place for staff to develop, innovate and build careers.

We aim to make the most of our skills and experiences so we can become the best we can be. As one organisation we will recruit the finest and retain more specialist staff due to more employment opportunities across our Trust

Detailed job description and main responsibilities

Are you looking for an exciting Administrator role using your unique qualities, then we want to hear from you.

For full details about this varied and rewarding role, please see attached job description.

We look forward to your application.

Please be aware that we reserve the right to close this vacancy early if we receive a suitable number of applications.

No VISA sponsorship available for this role

Person specification

Experience

Essential criteria

• Previous admin experience
• Strong written communication skills (on application form)

Desirable criteria

• Clerical experience in a hospital setting

Knowledge

Essential criteria

• Computer literate (Excel essential)

Desirable criteria

• Knowledge of hospital systems

Please be aware as per the new Immigration guidelines we cannot sponsor candidates with a salary (full time or pro Rata) under the current minimum threshold.

Please note, the selection processes at Mid and South Essex NHS Foundation Trust are in place to ensure we recruit candidates with the right skills and values, please be advised that the use of AI in applications are monitored. We remain vigilant against candidates who misuse these tools to generate an application that doesn't accurately reflect their skills, and you will be required to declare on your application if AI has been used before submitting your application.

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