Administrator

Job description

Detailed job description and main responsibilities

To find out more about the key responsibilities and the specific skills and experience you'll need, take a look at the Job Description & Person Specification attachments under the 'Supporting Documents' heading. So that you're even more equipped to make an informed decision to apply to us, you'll need to take time to read the 'Candidate Essentials Guide' that sits with the Job Description and Person Specification. This document provides you with details about the Trust, our benefits and outlines how 'we care for you as you care for others'. Most importantly, it also contains critical information you'll need to be aware of before you submit an application form.

Use of Artificial Intelligence (AI) in your application

Here at Manchester University NHS Foundation Trust, we're proud to be ALL HERE FOR YOU-for our patients, our communities, and each other.

As part of our commitment to fairness, transparency, and personal integrity, we ask all applicants to ensure that their job applications reflect their own experiences, skills, and motivations. While AI tools can support spelling, grammar, or formatting, we expect that the content of your application-especially personal statements and responses to role-specific questions-is written by you. This helps us get to know the real you and ensures that our recruitment process remains equitable and meaningful for everyone.

Thank you for helping us uphold the values that make our Trust a place where people belong, grow, and thrive. We look forward to receiving your application.

Diversity Matters

MFT is committed to promoting equality of opportunity, celebrating and valuing diversity and eliminating any form of unlawful discrimination across our workforce, ensuring our people are truly representative of the communities we serve. All individuals regardless of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex and sexual orientation are encouraged to apply for this post. As an inclusive employer, we are here to support you. If you have any special requirements to help you with your application, please contact the manager named below.

Person specification

Qualifications

Essential criteria

• Good standard of numeracy and literacy.
• Evidence of recent further development / training to NVQ 3 level.

Desirable criteria

• IT qualification or equivalent.

Skills and knowledge

Essential criteria

• Able to deal confidently and professionally with all members of the MDT including patients and their families, resolving queries and progress chasing
• Ability to analyse information to resolve problems
• Good organisational skills.
• Excellent communications skills.
• Well-developed negotiating and motivating skills.
• Experience of servicing meetings and taking minutes.
• Ability to utilise a range of IT programmes, including Microsoft Office Suite including knowledge of Microsoft Access and PowerPoint.

Desirable criteria

• Knowledge of the Health Service
• Knowledge of Patient Administration systems e.g. EMIS/HIVE.

Experience

Essential criteria

• Demonstrable experience of working within and office environment

Desirable criteria

• Experience of working with the NHS in a support role.

Personal attributes/abilities

Essential criteria

• Ability to work as part of a team as well as on own initiative.
• Adaptable with a flexible approach to work and working hours.
• Good customer service skills
• Willingness to work flexibly at various locations in the service.
• Ability to travel between various locations in the community.

Desirable criteria

• Recognition of own limitations/flexibility.

Employer certification / accreditation badges