Administrator

Job description

Detailed job description and main responsibilities

Applicants are expected to present clear and relevant evidence of the competencies and responsibilities detailed in the attached Job Description and Person Specification, together with a demonstrated commitment to the Trust's values of Accountability, Inclusion, Compassion, and Empowerment.

Person specification

Qualifications

Essential criteria

• Good level of literacy and numeracy and general education
• NVQ Admin Level 3 in Administration or equivalent

Desirable criteria

• European Computer Driving Licence (ECDL) or equivalent

Experience

Essential criteria

• Secretarial or administrative experience in an office environment
• Experience of working with the general public in a customer or client-facing role
• Experience of inputting to databases, spreadsheets and/or other IT systems and business applications used in the office environment
• Experience of taking, producing and distributing notes as directed

Desirable criteria

• Experience of working with patients and carers in a public sector environment
• Experience of working in a health care environment

Skills

Essential criteria

• Understanding of the need for confidentiality
• Understanding of Equal Opportunities and Diversity
• Ability to create and structure office systems e.g. filing, stationery and equipment ordering
• Competent in the use of Microsoft Office (e.g. Word, PowerPoint, Excel, and Outlook)
• Accurate copy typing
• Excellent verbal and written skills
• Demonstrates excellent customer service skills
• Able to prepare routine correspondence independently
• Able use own initiative to plan and prioritise own workload to meet deadlines
• Ability work effectively in a team
• Excellent attention to detail
• Ability to work and adapt to a changing Environment
• Ability to work autonomously and make decisions
• Evidence of excellent organisational skills
• Self-motivated
• Reliable, flexible & adaptable
• Ability to use initiative
• Creative & innovative
• Ability to stay calm and focused
• Able to provide evidence of demonstration of the Trust's Values and Behaviours
• Able to meet the required IT Skills for the post

Desirable criteria

• Experience of working in an environment requiring an awareness of safeguarding children and vulnerable adults

We review all applications carefully to ensure fairness and verify references. At interview, you will be asked about your experience, so be honest and ensure all information is accurate. The use of AI during interviews is not permitted.

If you use AI or other tools to support your application, it must reflect your own skills, knowledge, and experience. Supporting information should be in your own words and include your personal insights. AI can assist with drafting but may produce generic or inaccurate content. Applications that rely heavily on AI may lack authenticity and reduce your chances of success.

Due to high application volumes, this vacancy may close early. Please apply promptly if you meet the Person Specification. Only candidates who clearly demonstrate how they meet the criteria will be shortlisted. Interview details will be emailed after the closing date - please check your inbox regularly.

CLCH Trust does not recommend relying solely on AI when completing your application.

CLCH Commitment to Equality, Diversity, and Inclusion

CLCH is proud to be a Disability Confident Committed employer. We believe that a diverse and inclusive workforce is essential for providing exceptional patient care. We are dedicated to attracting and retaining talent from all backgrounds, including ethnic minorities, the LGBTQ+ community, and people with disabilities.

As a Disability Confident employer, we pledge to:
• Guarantee an interview to all disabled applicants who meet the essential criteria for a role.
• Provide reasonable adjustments to support diverse needs throughout the recruitment and employment process.
• Challenge misconceptions about disability and foster an inclusive culture for everyone.

We are committed to building a workplace where all staff feel valued and have the opportunity to thrive. Simply let us know how we can support you.

Learn more about our equal opportunities policy on our website: Equal opportunities: Central London Community Healthcare NHS Trust