Administrative Assistant

Job description

At Barnardo's, we know that we can only realise our ambitions and achieve better outcomes for more children, thanks to the talent, hard work and creativity of our people. Join us in our Admin Team to help support Looked After Children and their Foster Carers, through our Emotional Wellbeing Services.

This role is for an Administrative Assistant across 3 sister services - Moving On 2Gether (Halton), Cared for Children's Emotional Wellbeing Service (Knowsley) and Foster Well (North West region). All three services are dedicated to providing therapeutic support to fostering placements, working directly with the children, young people and families. We work flexibly to meet the needs of the service users, in partnership with staff from social care, health, schools and other agencies in the best interests of those we support. The Administration Team support our Therapists, Mental Health Practitioners and Team Managers to deliver these services, playing a critical role in ensuring that the families can access support when they need it.

In your role as Administrative Assistant, we would expect you to be able to demonstrate the following essential skills:

• - Advanced digital systems proficiency across a range of platforms (such as SUR databases, all Microsoft 365 applications, basic graphic design platforms, cloud-based document storage, 3rd party portals)
• - Self-motivation and coordination, managing priorities across services
• - Both independent & collaborative working
• - Keen attention to detail
• - Positive attitude, professional communication and manner
• - Strong understanding of GDPR and confidentiality
• - Emotional resilience - this role will include processing referrals which include sensitive information
• - Adaptability within a busy & changing environment

We welcome applicants where your previous roles may not reflect the exact job description, though you are able to clearly demonstrate transferable skills.

The following attributes, though not essential to the role, are desirable:

• - Experience in health & safety compliance monitoring
• - Experience in meeting preparation, facilitation and minute-taking
• - Experience of working within hybrid teams, and/or multiple locations
• - Experience within the Mental Health and/or Social Care sectors
• - Experience of working within a charity
• - Confidence and experience using the following digital systems: MS Outlook, Excel, Word, Powerpoint, Teams, OneDrive, Sharepoint, Dynamics 365, Forms, Bookings, Yarooms; IAPTUS; Canva

Full training on all applicable systems and tasks will be provided. If this sounds like an exciting challenge, we look forward to hearing from you!

This role is part time: 21.75 hours per week, with an office base in St Helen's town centre. The working pattern will be discussed and agreed with the successful candidate. This role would be able to be worked within school hours, however is year-round.

When completing your application please refer to your skills, knowledge and experience in relation to the Person Specification and Job Description. This should be done with an understanding of the context of the service described.

If you have any questions or would like an informal conversation about the role, please contact Amber Knowles: [email protected]

Please note due to the high volume of applications for some posts, this advert might close before the displayed closing date. We recommend that you apply for this role as soon as possible

Pay & Reward Framework

We appreciate our colleagues' dedication and their commitment to delivering excellence in the vital work we do, driven by their passion and commitment to Barnardo's values . We also know that we can only realise our ambitions and achieve better outcomes for more children, thanks to the talent, hard work and creativity of our people.

We are committed to a rounded colleague experience with an approach to both pay and rewards that are fair, attractive, and progressive. This is in support of our strategic ambition to ensure Barnardo's is a place everyone can belong, grow and thrive.

The salary range advertised is in line with our pay principles, for consistency and fairness while recognising the skills and experience applicants bring to the role. Appointing salaries can be discussed further at appointment stage; we do seek to appoint within this range always exercising responsible stewardship.

Benefits

Workplace Offer: What it means for you

Our hybrid working initiative is based on trust, flexibility and empowerment. We understand our workplace offer means different things to different people, and we encourage those conversations. This may mean working at one of our stores, services, working at home, in the community, at one of our Collaboration Hubs or depending on the role any combination of these. Please read through the advert carefully to understand the remits of hybrid working that will be specific to the role.

Barnardo's require colleagues to be UK residents, based in the UK and to complete their roles from within the UK (with the exception of colleagues providing Barnardo's services in Jersey and colleagues who live in the Republic of Ireland providing services in Northern Ireland)

• Barnardo's believe in creating equality of opportunity in the workplace and supporting people to manage their work-life balance; we are therefore open to offering flexible working arrangements.
• Annual Leave entitlement for full-time colleagues is 26 days per annum, increasing to 27 days per annum, after 3 years Barnardo's service, 29 days per annum, after 5 years Barnardo's service and 30 days per annum, after 7 years Barnardo's service. Those working less than full time are entitled to the same level of holiday pro rata
• The ability to buy up to another 5 days annual leave via our Buy Your Leave scheme
• A host of family friendly leave options including company Maternity Paternity and Adoption pay; together with all family additional leave options
• Service related sick pay from day 1
• Access to a Group Personal Pension with a matched 4% or 6% contribution from Barnardo's. Ability to pay via salary sacrifice to garner both tax and NI savings on your own contribution
• Death in service cover of 4x annual earnings for all staff contributing to our Group Personal Pension
• Cycle2work scheme
• Interest free season ticket loans
• Discounts and cashback from at high street shops including major supermarkets, cinemas, gyms, leisure/theme parks, holidays and much more via our Benefit Portal
• 20% discount at Barnardo's stores
• Opportunity to purchase a health cash plan to claim towards dental, glasses, therapy etc
• Free access to round the clock employee assistance program for advice and support
• Access to Barnardo's Learning and Development offer

*T&C's apply based on contract

About Barnardo's

We are committed to being an inclusive employer and cultivating a culture where everyone can belong and thrive through inclusion and connectivity. We want our workforce to be reflective of the communities we work with, and for equality, diversity and inclusion to be embedded in everything we do. We are a Disability Confident Leader, are progressing our ambition to be an anti-racist organisation with Anti-Racism Commitments and actions in place and have networks for colleagues who are disabled, LGBT+, Black and Minoritised Ethnic and Women. We particularly encourage applications from Black and Minoritised Ethnic and/or disabled candidates who are currently underrepresented in our workforce. For disabled applicants, we offer reasonable adjustments throughout the recruitment process.