Admin Assistant

Job description

Position: Part-time position (20 hours per week) on a temporary contract, ending on 23 rd December 2026.

Rate of Pay: £13.45 per hour

We have an exciting opportunity for a highly organised and customer-focused individual to join our Commercial Team at Imago Venues.

As an Admin Assistant, you will play an important role in supporting our reservations and events sales activity, managing enquiries, processing bookings and ensuring all customer information is recorded accurately. You'll work closely with both clients and colleagues to help deliver exceptional customer experiences across our venue portfolio

About Imago Venues

Imago Venues is a wholly owned subsidiary of Loughborough University, bringing together world-class conference, hotel, sport and event facilities under one dynamic brand.

Our portfolio includes:

• Burleigh Court Hotel & Conference Centre
• Holywell Park Conference Centre
• The Link Hotel
• Elite Athlete Centre and Hotel
• Loughborough University's conference, sports and events facilities
• Loughborough University Nursery

What You'll Do

As an Admin Assistant, you will:

• Respond to reservations and event enquiries and accurately process bookings.
• Check availability and maintain booking information within company systems.
• Follow up enquiries to maximise booking opportunities.
• Administer contracts, deposits and final payments.
• Support Sales Coordinators with room allocations and delegate lists.
• Process booking amendments, cancellations and guest requests.
• Record and maintain sales information for reporting purposes.
• Communicate event details accurately to operational teams

About You

We're looking for someone who is enthusiastic, organised and enjoys delivering excellent customer service

You'll ideally have:

• Strong communication skills, both written and verbal.
• Excellent administrative and organisational skills.
• Great attention to detail and accuracy.
• Good IT and telephone skills.
• Strong customer service and relationship-building abilities.
• The ability to prioritise tasks and work effectively in a fast-paced environment.
• A positive, supportive approach and strong team-working skill

Why Join Us?

At Imago Venues, you'll be part of a supportive team with opportunities to develop your skills and build a rewarding career within a leading hospitality and events business

Ready to Apply?

If you're highly organised, enjoy working with people and take pride in delivering great customer service, we'd love to hear from you

To find out more about the role click here

Application Closing Date: 12 th October 2026

Interviews: 15 th October 2026

Imago Venues are an Equal Opportunities and Disability Confident Committed Employer

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Job title Admin Assistant