Accommodation Officer x2

Job description

AD1694

Our statutory commitments

AUB is committed to meeting its legal obligations under the Equality Act 2010 and to securing lawful freedom of speech and academic freedom in accordance with the Higher Education (Freedom of Speech) Act 2023. We are committed to providing a working and learning environment that is fair, respectful and free from unlawful discrimination.

We welcome applications from all sections of the community and, in accordance with the Equality Act 2010, particularly encourage applications from people from ethnic minority backgrounds and people who are disabled, who are currently underrepresented in our workforce.

AUB holds the Silver Award from Inclusive Employers in recognition of our work to support inclusive practice across the University.

Our commitment to Safeguarding

AUB is committed to maintaining the highest standards of safeguarding . We take all reasonable steps to ensure the safety and welfare of children, young people, and adults at risk who engage with us, as well as those who work with them.

About the role

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Arts University Bournemouth is seeking two motivated and enthusiastic individuals for the role of Accommodation Officer within the Estates, Facilities and Campus Services Directorate, responsible for the operational delivery of the University's accommodation services.

You will be responsible for the operational delivery of the University's accommodation services. You will coordinate the University's halls of residence provision, including delivery of the AUB ResLife programme; forming and maintaining positive, co-operative relationships with key stakeholders to ensure that all students living in halls experience excellent living arrangements and high-quality customer service.

The successful candidates will be highly organised and committed to providing excellent customer service, with strong written and verbal communication skills, and an ability to work effectively both within a team, and independently. The diversity of responsibility and the breadth of knowledge necessary to meet the demands of the roles necessitate quick thinkers, who thrive on maintaining high standards of operational effectiveness even during times of extremely diverse activity. A calm approach whilst working quickly, accurately and effectively is fundamental to the success of these roles.

Our benefits

In meeting your performance expectations, you'll receive an annual salary increase in line with the grade of your role. An annual cost of living uplift will be applied, the timing and implementation of which are subject to the University's decision. AUB provides generous holiday entitlement, and you will be enrolled in the Local Government Pension Scheme (professional services staff) or the Teachers' Pension Scheme (academic staff) from day one of employment. Along with subsidised bus travel, cycle to work and annual savings schemes, our broad range of benefits can be explored on the AUB careers website https://aub.ac.uk/working-at-aub .

AUB has an agile working policy, and flexible working can be considered. If you require support with your application or have any questions about the role or recruitment process, please email [email protected] . If you are disabled, we are committed to supporting you with any reasonable adjustments you require, so please email [email protected] and we'll be in touch.

Visa Sponsorship

This position does not meet the UKVI salary requirements for Skilled Worker visa sponsorship. Applicants must therefore demonstrate their right to work in the UK without sponsorship.

Further details: Job Description Person Specification