A&E Medical Support Secretary

Job description

Job summary

With demand on our services at an all-time high, the role our department provides has never been more critical. We have an opportunity for a Medical Support Secretary to join our busy team.

We will give you:

• The chance to make a difference to people in our local communities.
• Monday to Thursday with hours which suit you and the department requirements.
• Career development opportunities.

Main duties of the job

As a Support Secretary your main duties will cover:

• Medical audio typing.
• Carry out administrative instructions including booking and cancelling appointments, updating investigation logs and supporting the Medical secretaries when required.
• Deal with internal and external telephone enquiries from patients, staff and external agencies.
• Undertake routine office duties including printing, scanning and filing.

To do this we need you to:

• Be able to prioritise your workload effectively.
• Pride yourself on being organised.
• Have an excellent eye for detail.
• Be confident using a computer and Microsoft Office.
• Have an excellent telephone manner.
• Be able to communicate effectively and manage patient expectation.
• Strive to give our patients an excellent customer service.
• Be enthusiastic, resilient, confident, and committed.

About us

The Northern Care Alliance NHS Foundation Trust (NCA) provides hospital and integrated health and social care services to over one million people living across Greater Manchester. Our 20,000 colleagues care for people in hospital and in the community, working across Bury, Rochdale, Oldham and Salford, to save and improve lives.

As a large NHS trust we are committed to enhancing the health of our local population by delivering consistently high standards of care and working closely with local authorities and key partners. We believe in our power and potential to make a difference and we're always looking for people who demonstrate our three core values - care, appreciate and inspire - to join our team.

In return, we can offer you a job role with purpose and flexibility. The size and scale of the NCA means we can provide more challenge and opportunities so your career can always be moving in the right direction. By joining us you can also access a competitive benefits package, including, a fantastic annual leave allowance, flexible working opportunities and protected hours for health and wellbeing activities, helping you to achieve more personal downtime and a better work-life balance.

Job description

Job responsibilities

To read more information about the advertised role, and the main job duties/responsibilities please open the Job Description and Person Specification located under the supporting documents heading.

You can also read more information about working at the Northern Care Alliance within the attached Candidate Information Pack or by visiting our careers website:www.careers.northerncarealliance.nhs.uk

Job description
Job responsibilities

To read more information about the advertised role, and the main job duties/responsibilities please open the Job Description and Person Specification located under the supporting documents heading.

You can also read more information about working at the Northern Care Alliance within the attached Candidate Information Pack or by visiting our careers website:www.careers.northerncarealliance.nhs.uk

Person Specification

Qualifications

Essential

• Word processing - Qualified to RSA II or equivalent qualification/demonstrable skills

Experience

Essential

• Experience of successfully working within a team tight time frames and to deadlines

Desirable

• PA Experience

Knowledge

Essential

• Secretarial knowledge of office practice and procedures
• A good understanding of Microsoft Office and Outlook, audio typing experience (RSA II or equivalent)

Desirable

• Knowledge of the Trust's current information technology systems e.g, Medisec, iSOFT, PAS, CRIS, Symphony, Healthviews etc.

Skills

Desirable

• Good written and verbal communication skills

Person Specification
Qualifications

Essential

• Word processing - Qualified to RSA II or equivalent qualification/demonstrable skills

Experience

Essential

• Experience of successfully working within a team tight time frames and to deadlines

Desirable

• PA Experience

Knowledge

Essential

• Secretarial knowledge of office practice and procedures
• A good understanding of Microsoft Office and Outlook, audio typing experience (RSA II or equivalent)

Desirable

• Knowledge of the Trust's current information technology systems e.g, Medisec, iSOFT, PAS, CRIS, Symphony, Healthviews etc.

Skills

Desirable

• Good written and verbal communication skills

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the .

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. .

Additional information
Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the .

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. .

Employer details

Employer name

Northern Care Alliance NHS Foundation Trust
Address

Fairfield General Hospital

Rochdale Road

Bury

BL7 9TD

United Kingdom

Employer's website