2221 - Team Administrator

Job description

Job summary

Interview Date: W/C 23rd or 30th November 2026

This role is a fantastic opportunity for apprenticeswho are currently studying for NVQ Level 2/3, apprentices should note that thesalary would be Agenda for Change Annex 21 trainee rate (75% max of band)until they have completed their apprenticeship.

22.5 hours per week

This is a great opportunity to join a nationally recognised assistive technology team, providing high-quality administrative support to help maintain and develop our specialist services.

Barnsley Assistive Technology provides specialist support for people who have difficulty communicating or controlling equipment around them. This includes communication aids that help people express themselves, and technology that enables people to control things such as their phone, television or other equipment more independently. The service covers Yorkshire and the Humber, and has strong research links with the University of Sheffield.

We are looking for an experienced Administrator to support our busy team. As the first point of contact for many of our clients, including people with communication difficulties, and their relatives, you will handle enquiries professionally and sensitively.

You will be self-motivated, organised and able to prioritise a busy workload. Flexibility and the ability to build strong working relationships across teams are essential. Experience of administrative support, assistive technology and working with disabled people is advantageous.

Main duties of the job

Main Tasks

Act as the first point of contact for the team, dealing with, or referring as appropriate, internal and external enquiries in an efficient and professional manner, verbally and by email, prioritising as required.

Manage and enter data for all client related work into the team information system/ database ensuring accurate records and according to standard procedures.

Process client referral forms according to standard procedures including checking the data, contacting the referrer and entering data accurately.

Co-ordinate and liaise with the internal team, suppliers and contractors around installation, amendments or delivery of equipment, ensuring all relevant paperwork is received, actioned and filed as per procedure.

Manage the office and equipment supplies, including the ordering of items, logging orders, accurately updating the database and maintenance of stock levels.

Use the procurement system to enter orders accurately. Follow up orders to establish their status.

Provide administrative support for members of the Assistive Technology Team in carrying out the teams operations.

About us

Barnsley is a place of real warmth and communityspirit. With a proud industrial past, the town offers affordable living, greattransport links, rich culture and many green spaces. Barnsley punches above itsweight and has recently seen economic growth, substantial regeneration anddigital ambition, whilst leading the way in healthcare innovation andemployability.

At Barnsley Hospital, we are a close-knit,ambitious team delivering outstanding care in the heart of South Yorkshire. Ouraim is to be the best place to work and we have been consistently rated by ourpeople as being amongst the very best Trusts in the country in areas such ascompassionate leadership, teamwork and supporting colleague wellbeing.

We offer a friendly working environment where youwill be recognised and valued for what you do, led with compassion andintegrity and have your career and wellbeing supported.

BarnsleyHospital NHS FT is committed to promoting equality of opportunity and fairtreatment to all applicants.

Forindividuals who require sponsorship under the skilled worker or health &care visa route please use the link on the right hand side of the advert tocheck your eligibility.

The cost ofthe DBS (criminal records check) for Band 6 and above roles will only be met bythe successful candidate(s) through salary deduction.

Please notewe reserve the right to close positions early

Job description

Job responsibilities

Job Description forTeam Administrator

Please refer to the attachedJob Description and Person Specification for full details of the role andresponsibilities.

SupportingDocuments

Please refer to thevalues-based recruitment guidance and associated documentation.

Job description
Job responsibilities

Job Description forTeam Administrator

Please refer to the attachedJob Description and Person Specification for full details of the role andresponsibilities.

SupportingDocuments

Please refer to thevalues-based recruitment guidance and associated documentation.

Person Specification

Knowledge and Awareness

Essential

• Good Knowledge of IT systems.
• Good knowledge of Microsoft office software, including Word, Excel and Outlook.
• Good knowledge of information governance and data security.
• Understanding of what assistive technology is and what the Barnsley AT team do.

Qualifications

Essential

• Educated to GCSE level including English and Mathematics
• Level 2 typing/word processing or IT qualification/or equivalent relevant experience.

Desirable

• A-Levels or equivalent or higher qualifications.
• ECDL or equivalent

Experience

Essential

• Working with the public, face to face and over the telephone,
• Developing and maintaining an electronic and/or manual filing system.
• Working with and maintaining a database.
• Dealing with difficult/emotional/stressful people and situations,
• Note/minute taking (or demonstrable willingness to learn)

Desirable

• Working with, or communicating with people with disabilities.
• Reception duties

Skills and Abilities

Essential

• Ability to relate to people of all levels of the organisation and externally
• Ability to balance both repetitive and varied tasks

Trust Values

Essential

• Please describe in around 100 words: What Equality & Diversity means to you and why they are important.
• Please describe in around 100 words: What motivates you to do a good job?
• Please describe in around 100 words: Describe a situation when you have shown care and compassion at work.
• Please describe in around 100 words: How do you lead/manage a well functioning team?

Other Factors

Essential

• Willing/able to undergo job development and training and maintain skills

Person Specification
Knowledge and Awareness

Essential

• Good Knowledge of IT systems.
• Good knowledge of Microsoft office software, including Word, Excel and Outlook.
• Good knowledge of information governance and data security.
• Understanding of what assistive technology is and what the Barnsley AT team do.

Qualifications

Essential

• Educated to GCSE level including English and Mathematics
• Level 2 typing/word processing or IT qualification/or equivalent relevant experience.

Desirable

• A-Levels or equivalent or higher qualifications.
• ECDL or equivalent

Experience

Essential

• Working with the public, face to face and over the telephone,
• Developing and maintaining an electronic and/or manual filing system.
• Working with and maintaining a database.
• Dealing with difficult/emotional/stressful people and situations,
• Note/minute taking (or demonstrable willingness to learn)

Desirable

• Working with, or communicating with people with disabilities.
• Reception duties

Skills and Abilities

Essential

• Ability to relate to people of all levels of the organisation and externally
• Ability to balance both repetitive and varied tasks

Trust Values

Essential

• Please describe in around 100 words: What Equality & Diversity means to you and why they are important.
• Please describe in around 100 words: What motivates you to do a good job?
• Please describe in around 100 words: Describe a situation when you have shown care and compassion at work.
• Please describe in around 100 words: How do you lead/manage a well functioning team?

Other Factors

Essential

• Willing/able to undergo job development and training and maintain skills

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Barnsley Hospital NHS Foundation Trust
Address

Pogmoor Road

Barnsley

South Yorkshire

S75 2EP

United Kingdom

Employer's website